Five Star Nissan of Warner Robins
Warner Robins, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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"Great Service!" Came in for an oil change and installation of a plastic engine dust cover for the under carriage of the car. Everyone was receptive, courteous and pr Came in for an oil change and installation of a plastic engine dust cover for the under carriage of the car. Everyone was receptive, courteous and professional. More
Poor sales team I tried twice to give this dealership a chance and both times had to walk away. First time went and looked at a car and all I wanted was the price of I tried twice to give this dealership a chance and both times had to walk away. First time went and looked at a car and all I wanted was the price of the car and got 3 prices in 15 minutes. First salesman wanted me go to true car website or USAA to get the price Second actually looked up a simalar car price on true car in front of me. Third guy guy gave me two prices second was higher than first. Really like the car so my wife and went back the next day. We tried to test drive the car at first was not going to let us test the car without a sales person in the car. Then finally after 2o or 30 min. We was able to test drive the car but we had to fill out a loaner agreement form. I have drive 6 other cars this week at dealership and never went threw so much to test drive the car. We got back from the test drive and still liked the car. Again with the price again could not get clear price and we started to leave. I asked them to sign a copy of loaner agreement saying I had return the car with no damage they refused. Said the loaner agreement was to protect them not me. The sales person actually yelded at me in the dealership. I would never do any business with these people. I went that day and bought a new car from Butler in Macon More
Great service! I felt that the service at this dealership was 100% excellent thanks to Teresa she was a very knowledgeable employee I will be doing business with thi I felt that the service at this dealership was 100% excellent thanks to Teresa she was a very knowledgeable employee I will be doing business with this dealership again. More
Fivestar Nissan I don't know very disappointing they had no clue what they where doing treated me and my family with no respect I ask what is the best price no respon I don't know very disappointing they had no clue what they where doing treated me and my family with no respect I ask what is the best price no response I ask what kind of warranty they don't know ill get that give me a minute ok waiting for a long time there trying to approve the deal there almost there he says but still no response on the question I had asked but here we go lets do this deal sign 5000 down or itight have been 5500 down its a 5 year old suv with high miles but my family liked the suv please daddy ok maybe we can correct this I thought but still got the run around and felt like a jack you now they even had time to correct this because let me say another thing you try to get a car they run your name your score goes down and it does making harder on us plus waste of my time let me waste some ones time they will curse me out but I'm wrong they reply buy saying why would you wanna buy a car from here if we are so bad wow really sir that's professional More
Great Dealership and Delivered on promises! Went in to look at used 2014 Nissan Titan and was greeted at the door by the salesman that I had contact with through their webpage and the truck was Went in to look at used 2014 Nissan Titan and was greeted at the door by the salesman that I had contact with through their webpage and the truck was already waiting for me to test drive. After test drive, I had noted that there was a problem with front end shaking and told him that I did not think I would buy it. Patrick went in and talked with manager and they agreed to fix whatever was wrong if I wanted the truck. Made my trade and was sent home in a loaner. Truck was fixed and they had my new truck brought to me at my house, an hour and fifteen minute drive away. They delivered on their promise and even made several follow up calls. Thanks Patrick Boehm and Five Star Nissan!! More
The worst service dept in the country, im sure! This experience with them has disgusted me so much that I wouldn't even go purchase a key battery from them if I had to! My car was having problems an This experience with them has disgusted me so much that I wouldn't even go purchase a key battery from them if I had to! My car was having problems and I took it there to be looked at. They did absolutely nothing to my car and charged me $149 to do nothing! When asked to present the results from the diagnostic test that was allegedly done on the vehicle they could not produce the documents. On multiple occasions the service manager John was asked for these documents but he's one of the biggest morons to walk this earth and had an excuse each time as into why it wasn't available. They are a bad representation of Nissan as a whole! Taking people's money and doing no work! I wouldn't lead my worst enemy in their direction! More
Happy with purchase Went in to look at the Nissan Frontiers. I was met by Greg Garth. He was very helpful in showing me the vehicles that I was interested in. Though he Went in to look at the Nissan Frontiers. I was met by Greg Garth. He was very helpful in showing me the vehicles that I was interested in. Though he was new to the dealership, he was knowledgeable, friendly and helpful. Though I was not 100% sure that I wanted to purchase the vehicle that day, they agreed to my offer so I made the deal and drove home in my new Frontier. A pleasant experience, thank you Greg & staff. More
2015 Nissan Altima When I first visited the dealership last year July 2014, I was greeted by Grady Williams. He was the best salesman I have ever had. He knew his job an When I first visited the dealership last year July 2014, I was greeted by Grady Williams. He was the best salesman I have ever had. He knew his job and did it well. That particular day I purchase a 2012 Nissan Altima. A year later i came back and purchased a 2015 Altima. Grady did the exact same thing. Explained everthing to a "T". He even connected my bluetooth for me. I would definitely recommend him to others. Great experience and great job!!!! More
"Got exactly what I wanted!" Grady Williams, along with other team members at Five Star Nissan did an amazing and relatively quick job to help me find exactly the right vehicle fo Grady Williams, along with other team members at Five Star Nissan did an amazing and relatively quick job to help me find exactly the right vehicle for me. I don't think I've ever had a more pleasant and easy transaction at a dealership. The sales team were friendly, professional, and ethical. They were kind to my son and even gave him balloons and a snack to help him during the wait. I was deeply impressed, and will certainly be providing them with business in the future. Great job team! You've won a loyal customer, and future referrals. More
2015 Altima We were greeted by Flavio Gomes he showed us the cars we wanted to see. He explained all the details and new feature of my new car. He went above and We were greeted by Flavio Gomes he showed us the cars we wanted to see. He explained all the details and new feature of my new car. He went above and beyond throughout the hold process. The hold sales team were friendly and helpful. Thanks d More