Five Star Nissan of Warner Robins

New car with problems Bought a car 16 December 2015. 2 days later notice rear bumper popped out. Returned to dealer. Told part had to be order to repair. After Christmas no Bought a car 16 December 2015. 2 days later notice rear bumper popped out. Returned to dealer. Told part had to be order to repair. After Christmas noticed a ticking sound at moderate rates of speed. Returned to dealer. Heat shield apparently not attached properly. Dealer fixed. Fast forward to end of January. Called dealer to inquire about the status of ordered part. "Hummmm, ma'am are you calling the right dealership?" No part ordered. No record of complaint. This is not acceptable. After FIVE STAR NISSAN OF WARNER ROBINS has a cleared check, they have 0 cares to give. More

Great place Had a great experience buying new pathfinder,my salesman was spot on,got me everything I asked for and then some,the manager named Brian really helped Had a great experience buying new pathfinder,my salesman was spot on,got me everything I asked for and then some,the manager named Brian really helped a lot,thank you More

Awesome Dealership What a great experience. Melissa Harris was truly a professional, informative, and an exciting sales woman to deal with. It was a pleasure working wit What a great experience. Melissa Harris was truly a professional, informative, and an exciting sales woman to deal with. It was a pleasure working with her and the entire staff of this dealership. I have bought many cars over the years and this by far was the best experience I have had. I appreciate the hardworking folks that this dealership has to offer. The passion and pride of their staff promotes the brand they are selling. Thanks for putting me into the new 2016 Nissan Maxima!! Great Job Melissa!! Best wishes for 2016!!! More

"Great Service!" Came in for an oil change and installation of a plastic engine dust cover for the under carriage of the car. Everyone was receptive, courteous and pr Came in for an oil change and installation of a plastic engine dust cover for the under carriage of the car. Everyone was receptive, courteous and professional. More

Poor sales team I tried twice to give this dealership a chance and both times had to walk away. First time went and looked at a car and all I wanted was the price of I tried twice to give this dealership a chance and both times had to walk away. First time went and looked at a car and all I wanted was the price of the car and got 3 prices in 15 minutes. First salesman wanted me go to true car website or USAA to get the price Second actually looked up a simalar car price on true car in front of me. Third guy guy gave me two prices second was higher than first. Really like the car so my wife and went back the next day. We tried to test drive the car at first was not going to let us test the car without a sales person in the car. Then finally after 2o or 30 min. We was able to test drive the car but we had to fill out a loaner agreement form. I have drive 6 other cars this week at dealership and never went threw so much to test drive the car. We got back from the test drive and still liked the car. Again with the price again could not get clear price and we started to leave. I asked them to sign a copy of loaner agreement saying I had return the car with no damage they refused. Said the loaner agreement was to protect them not me. The sales person actually yelded at me in the dealership. I would never do any business with these people. I went that day and bought a new car from Butler in Macon More

Fivestar Nissan I don't know very disappointing they had no clue what they where doing treated me and my family with no respect I ask what is the best price no respon I don't know very disappointing they had no clue what they where doing treated me and my family with no respect I ask what is the best price no response I ask what kind of warranty they don't know ill get that give me a minute ok waiting for a long time there trying to approve the deal there almost there he says but still no response on the question I had asked but here we go lets do this deal sign 5000 down or itight have been 5500 down its a 5 year old suv with high miles but my family liked the suv please daddy ok maybe we can correct this I thought but still got the run around and felt like a jack you now they even had time to correct this because let me say another thing you try to get a car they run your name your score goes down and it does making harder on us plus waste of my time let me waste some ones time they will curse me out but I'm wrong they reply buy saying why would you wanna buy a car from here if we are so bad wow really sir that's professional More

The worst service dept in the country, im sure! This experience with them has disgusted me so much that I wouldn't even go purchase a key battery from them if I had to! My car was having problems an This experience with them has disgusted me so much that I wouldn't even go purchase a key battery from them if I had to! My car was having problems and I took it there to be looked at. They did absolutely nothing to my car and charged me $149 to do nothing! When asked to present the results from the diagnostic test that was allegedly done on the vehicle they could not produce the documents. On multiple occasions the service manager John was asked for these documents but he's one of the biggest morons to walk this earth and had an excuse each time as into why it wasn't available. They are a bad representation of Nissan as a whole! Taking people's money and doing no work! I wouldn't lead my worst enemy in their direction! More