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Five Star Nissan of Warner Robins
Warner Robins, GA
456 Reviews
Five Star Nissan, Warner Robins in Warner Robins, GA, also serving Macon, GA and Perry, GA is proud to be an automotive leader in our area. Since opening our doors, Five Star Nissan, Warner Robins has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Five Star Nissan, Warner Robins will get you into the car or truck you choose with professionalism and attention to your needs.
Five Star Nissan, Warner Robins has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Five Star Nissan, Warner Robins offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (800) 421-2846 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 456 reviews
August 24, 2018
Only concerned about getting a good customer review I've been going to Five Star Nissan for a few years, however this last time I was treated so bad that I'll never go back to this location again. My la I've been going to Five Star Nissan for a few years, however this last time I was treated so bad that I'll never go back to this location again. My last 3 cars have been Nissan Altima. I went to Five Star Nissan of Warner Robins for the maintenance on my car. I had an oil change and tire rotation done and my car cleaned. After they were done with my car I brought up to my technician that the carpet in my car was coming apart on the drivers side and I haven't even had it a year. So, the technician checked and told me I was going to have to pay $1,200 to have it repaired. I told the tech that I didn't think that was right and she said there was nothing they could do. I then said, well I do the customer survey I'll bring that to Nissan's attention about how I'm dissatisfied with the carpet not being replaced, I then asked to speak to the manager. The manager came out to talk to me and pretty much chastised me about giving a bad review. I explained to him that I wasn't going to give a bad rating to the questions that will be asked but I'd had the right to bring up the carpet situation. He basically kept talking about the survey and how I shouldn't do that and that I shouldn't be threatening to give a bad review and that basically I didn't have a right to do that just because I wasn't happy about the carpet. I again said that I would answer the survey honestly and let someone know about the carpet. He took pictures of the carpet and was supposed to reach out to Nissan and get back to me. However, the only contact that I've had from Nissan since going there on 8/15/18 was text messages stating how they can improve their service. I never heard back from the manager. I was so angry and mad at how I was treated that it made never want to go back to this Nissan dealer again. All they care about is getting high google and Nissan reviews. I was even pressured into giving a high rating and answering the questions for the survey to what they suggested when I bought my 2017 Nissan Altima, so that they wouldn't get a bad standing with Nissan and bad reviews. I did so because I liked my sales representative and I didn't want him to get in trouble with his job. I believe that all they really care about is getting 5 star reviews and 10 star ratings from Nissan. If I didn't have my Nissan Altima I wouldn't do business at any Nissan dealer. My next car will definitely not be a Nissan and I definitely won't be back to the Five Star Nissan in Warner Robins, GA. More
by altima17
Employees Worked With
Ashley Clifton and service manager (his office is next to the service techs - I was too upset and forgot his name)
August 18, 2018
Happy I went to Five Star Nissan and Jon Johnson greeted me. Took a test ride in the Nissan Altima, an I knew I have to have it. Big thanks to DON Johnson. I went to Five Star Nissan and Jon Johnson greeted me. Took a test ride in the Nissan Altima, an I knew I have to have it. Big thanks to DON Johnson. and Five Star Nissan. More
by Bonnie
Employees Worked With
DON Johnson
August 15, 2018
Extremely satisfied customer highly recommend!! Recently i was very upset because i was in an accident that caused my almost like new vehicle to be totaled. So i was dreading the car payments and th Recently i was very upset because i was in an accident that caused my almost like new vehicle to be totaled. So i was dreading the car payments and the hassle and struggle of dealing woth a salesperson who was just looking for their next sale. So i went online and saw a car i wanted to look at and they scheduled me an appointment to have a test drive. Patrick Boehm my sales associate was very calm relaxed and very down to earth. He wasnt pushy at anytime during the process and truly listened to my concerns and needs. He even found the same car for me brand new with a better deal because of all the applied rebates and got the car down to my monthly price range. Patrick even walked me around the dealership and introduced me to the Service and Parts manager so if i have any problems i know who to talk to.I was really blown away by the experience. I have been in my car for about 2-3 weeks and since ive gotten my car I've received a call, and email from the general manager personally thanking me for shopping with them and Patrick has called several times as well making sure everything was ok and i was still happy. This is beyond customer service they truly care about the well being of their customers. Thank you to the whole Five Star Nissan staff but especially Patrick Boehm. More
by DLew32
Employees Worked With
Patrick Boehm
August 07, 2018
Great Service Go see dj(Don Johnson)! He's the best! We were in and out in a quick manner! Will recommend to friends and family. Great!!! Go see dj(Don Johnson)! He's the best! We were in and out in a quick manner! Will recommend to friends and family. Great!!! More
by Cargirl
Employees Worked With
Don Johnson
August 01, 2018
Happy 😃 Customer I had been shopping for a vehicle for over a year before purchasing a new Murano. Chris Turk was my salesman. I told him what I was looking for in a I had been shopping for a vehicle for over a year before purchasing a new Murano. Chris Turk was my salesman. I told him what I was looking for in a vehicle and the price I was willing to pay. Chris came through for me. I love my new vehicle. When you go into Five Star Nissan y’all with Chris Turk. He works hard for his customers during and after the purchase. Thanks Chris More
by Livia
Employees Worked With
July 25, 2018
AWESOME!! I just LOVE this place!!! The sales person Mr. Trueheart was the bomb.com!!! He was able to get me the car I wanted without ALL of the hassle that I just LOVE this place!!! The sales person Mr. Trueheart was the bomb.com!!! He was able to get me the car I wanted without ALL of the hassle that most car dealerships put you through. One phone call he told me to be on my way and I left with a BRAND NEW CAR that I LOVE!!! The Finance Manager Mr. Delaney was able to get the notes to exactly what I wanted them to be without being $1.00 more than I wanted to pay!! If your looking to purchase a new or used vehicle I would definitely recommend FIVE STAR NISSAN of WARNER ROBINS and ask for Mr. Trueheart and Mr. Delaney. More
by Leslie P
Employees Worked With
July 17, 2018
Best around. This dealership is the absolute best. They are extremely helpful from the time you walk in all the way to the top. Jodie Eakins IS our salesman. He m This dealership is the absolute best. They are extremely helpful from the time you walk in all the way to the top. Jodie Eakins IS our salesman. He made our experience so enjoyable. More
by rsdozier
June 29, 2018
Duane and bobby emery Our experience with our sales representative at Five Star Nissan was over and above our expectations.Jodie Eakins is very knowledgeable of his salesma Our experience with our sales representative at Five Star Nissan was over and above our expectations.Jodie Eakins is very knowledgeable of his salesmanship and is always very professional. He helped us fit our needs with the right vehicle. He always gets us the best deal at the right price. More
by Duane&bobbie
Employees Worked With
June 17, 2018
Great Customer Service I had a wonderful experience working with Mr Trueheart. He made me feel confident with my purchase. I will tell all my friends about my experience. Th I had a wonderful experience working with Mr Trueheart. He made me feel confident with my purchase. I will tell all my friends about my experience. Thanks Five Star More
by LadyJ35
Employees Worked With
June 16, 2018
Best of the best! Our sales guy is Jodie Eakins and our service guy is Marcus Hampton. Those are THE ONLY 2 I work with. Though the rest of the staff are very nice, the Our sales guy is Jodie Eakins and our service guy is Marcus Hampton. Those are THE ONLY 2 I work with. Though the rest of the staff are very nice, these 2 are the best. They ALWAYS make sure I'm taken care of. They're TOP NOTCH! I highly recommend these 2. If you need a new car, talk to Jodie (he works magic). If you need your car done right, get with Marcus. He will make sure it's done right the first time! I love these guys! Words can not express how AWESOME they are! ? Julie Rumph More
by Julie Rumph
