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Five Star Nissan of Albany

Albany, GA

3.8
200 Reviews

1100 E Oglethorpe Blvd

Albany, GA

31705

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Showing 200 reviews

August 26, 2020

Definitely recommend the Nissan Service Department!! They have great customer service! I was very pleased with my repairs! Teresa kept me updated through out the entire progress. More

by Shelby Davenport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa
Aug 27, 2020 -

Five Star Nissan of Albany responded

Shelby, thank you for taking the time to write a positive review! We are glad to hear you're satisfied with the high level of customer service you received with Teresa and with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 20, 2020

This is not my first time around, but most definitely won’t be the last. Never leave disappointed! Teresa in customer service is the best! More

by Crystal Rockwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Vernadoe
Aug 21, 2020 -

Five Star Nissan of Albany responded

Hi Crystal, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your auto needs.

August 18, 2020

The best service people ever!! Right down to mechanics they all take wonderful care of me! They know my son is autistic and always with me and I lost my husband More

by Barbara
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Milner
Aug 19, 2020 -

Five Star Nissan of Albany responded

Barbara, thank you for the wonderful review. We appreciate you taking the time to share your experience with us. Thanks for choosing us once again. We hope to see you in the near future!

August 17, 2020

I went into the dealership due to my air conditioner blowing hot air ugh, compressor! Thank God for extended warranty, car fixed, VERY SATISFIED! Thanks More

by Tan T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa in the service department
Aug 17, 2020 -

Five Star Nissan of Albany responded

Hi Tan, thank you for the wonderful review! We're glad to hear you were satisfied with your experience. We welcome you back anytime you need help.

August 12, 2020

I received very good customer service from Sherry in the service dept on yesterday. The service that I received was prompt and conducted in a efficient professional manner. Thanks Sherry More

by Bettie Greggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry
Aug 12, 2020 -

Five Star Nissan of Albany responded

Thank you for the positive feedback, Bettie! We are delighted to know that you had a positive service experience with us and with the help of Sherry who provided prompt and efficient service. We value your business and we look forward to any future visits!

August 12, 2020

I am very happy with the service I received at Five Star Nissan especially with Teresa who was very attentive to my needs and kept in constant communication with me while my parts were on backorder. Thank More

by medina111111
Recommend Dealer
Yes
Employees Worked With
Teresa
Aug 13, 2020 -

Five Star Nissan of Albany responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 10, 2020

AWESOME, QUICK, and VERY PROFESSIONAL I truly love coming to this dealership for service. I am always made to feel as though I'm appreciated by the staff! I love the interaction with the More

by edross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry, and Denise, Woody Givens, Daniel Allbritten, Dale Givens, Jeffrey Williams
Aug 11, 2020 -

Five Star Nissan of Albany responded

Thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Daniel, Dale, Woody, Jeffrey, Sherry, and Denise went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 29, 2020

Service was very quick and easy and Albany Nissan has very friendly staff. Everyone there made sure that they helped take care of my issue More

by irenah23
Recommend Dealer
Yes
Employees Worked With
Sherry
July 29, 2020

Five star was great I would recommend them to anyone great customer service handle things in timely matter always on top everything 100 % great service More

by geraldine.Christmas
Recommend Dealer
Yes
Employees Worked With
Teresa
July 29, 2020

This location is alright. Some of the staff is not customer friendly and the service manager sure doesn’t care about what the customers think or to obtain their feedback. That’s poor leadership. More

by Travel guy
Recommend Dealer
No
Employees Worked With
Gary Huffman, Tonya Milner
Jul 31, 2020 -

Five Star Nissan of Albany responded

Hi, I am concerned to learn about any interaction that left you with a negative impression. I would like to find out more about what happened. Will you send me an email? Please include your preferred contact information, and I will respond as soon as I can. Best, Gary Huffman General Manager ghuffman@fivestaronline.net

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