Five Star Nissan of Albany
Albany, GA
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I’ve always had friendly and good service, since I purchased my car. The service adviser Sherry Cox is very helpful .my car is running smooth. purchased my car. The service adviser Sherry Cox is very helpful .my car is running smooth. More
I'm glad Sherry's back! My last experience was poor. I had several issues. One being then not honored an expired promotion they were still advertising. This experience made u My last experience was poor. I had several issues. One being then not honored an expired promotion they were still advertising. This experience made up for the horrible one I had at my last visit. More
Very professional,courteous listens to the need of the customer, and explain things you can understand will definitely make all my appointments with five star customer, and explain things you can understand will definitely make all my appointments with five star More
This dealership provides great customer service and are very personable and concerned about their clients. Sherry was my service advisor and took very good care of me and my truck every time I go in there very personable and concerned about their clients. Sherry was my service advisor and took very good care of me and my truck every time I go in there she is stellar More
Wanted an oil change, needed a tire due to a screw in the back passenger tire. I was there from 8am to 11:30 am and I thought that was too long for an oil change. I had already been there for two hours bef back passenger tire. I was there from 8am to 11:30 am and I thought that was too long for an oil change. I had already been there for two hours before I was told about the tire. That particular day wasn’t expecting to be there that long. More
The staff were friendly. They serviced my car in less time than stated. Staff kept me informed the whole time and offered me popcorn/water while I waited for the hour and half that I was there. I wish I time than stated. Staff kept me informed the whole time and offered me popcorn/water while I waited for the hour and half that I was there. I wish I can say my visit there solved my issues. Found out next day it didn’t. I was so excited to be back on the road again and to find out I had two recalls on my car and got those fixed as well and to learn that those could be part of my problem. So they were very friendly and helpful, but my car is still not working properly which is a problem as I was told that they were going to run a diagnostic test to find the issue. Thanks called back and told them my dilemma and he told me to bring it back for a full diagnostic test, which I thought was already did. More
Courteous, knowledgeable advisor. Work accomplished in a timely manner. Pricing fair for a new car dealership. Clean facility. Will back for other items to be completed. timely manner. Pricing fair for a new car dealership. Clean facility. Will back for other items to be completed. More