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Five Star Nissan of Albany

Albany, GA

3.8
200 Reviews

1100 E Oglethorpe Blvd

Albany, GA

31705

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Showing 200 reviews

March 23, 2020

I’ve always had friendly and good service, since I purchased my car. The service adviser Sherry Cox is very helpful .my car is running smooth. More

by 62bettyepope
Recommend Dealer
Yes
Employees Worked With
Sherry cox
March 20, 2020

Thank you Teresa for always keeping on top of things and reminding me to get my service done on time. You are a 5 star example! More

by Lilaswords
Recommend Dealer
Yes
Employees Worked With
Teresa Varnadoe
Mar 21, 2020 -

Five Star Nissan of Albany responded

We'll be sure to thank Teresa for her excellent level of care. Thanks for sharing your review! Please have a wonderful day!

March 18, 2020

I'm glad Sherry's back! My last experience was poor. I had several issues. One being then not honored an expired promotion they were still advertising. This experience made u More

by ASW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry
Mar 19, 2020 -

Five Star Nissan of Albany responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that your recent experience went well, I am concerned to learn that you were disappointed with your initial experience. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​ ​Best, ​Gary Huffman General Manager ghuffman@fivestaronline.net

March 14, 2020

Very professional,courteous listens to the need of the customer, and explain things you can understand will definitely make all my appointments with five star More

by leonwhitet
Recommend Dealer
Yes
Employees Worked With
Justin Valis, Chris Chatman, Tony Beyley, Tonya Milner
Mar 15, 2020 -

Five Star Nissan of Albany responded

Thank you for your feedback for us. We are very appreciative of your business. Let us know if we can assist you again with anything else. We are here to help!

March 13, 2020

This dealership provides great customer service and are very personable and concerned about their clients. Sherry was my service advisor and took very good care of me and my truck every time I go in there More

by Candy
Recommend Dealer
Yes
Employees Worked With
Sherry
Mar 14, 2020 -

Five Star Nissan of Albany responded

Thank you for the great review, Candy! We will be sure to thank Sherry for taking great care of your truck. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 02, 2020

It was great!...Mr Woody took up time with us, gave us special attention and he was very prompt in getting us what we needed. More

by Pattydavis15
Recommend Dealer
Yes
Employees Worked With
Woody Givens
Mar 03, 2020 -

Five Star Nissan of Albany responded

Patty, thanks for your feedback for Woody. Congratulations on your purchase! We hope you enjoy it. Let us know if we can assist with anything. We are here to help.

February 27, 2020

Wanted an oil change, needed a tire due to a screw in the back passenger tire. I was there from 8am to 11:30 am and I thought that was too long for an oil change. I had already been there for two hours bef More

by lashoun.cheeks
Recommend Dealer
Yes
Employees Worked With
Jeffery
February 26, 2020

The staff were friendly. They serviced my car in less time than stated. Staff kept me informed the whole time and offered me popcorn/water while I waited for the hour and half that I was there. I wish I More

by andrk860
Recommend Dealer
No
Employees Worked With
Tony Beyley
Feb 27, 2020 -

Five Star Nissan of Albany responded

Hi, ​ ​I am disappointed to learn the work performed thus far with our Service Department has not resolved your concerns. I would like to touch base with you and review your service record to learn more. Your further feedback is invaluable to this goal and I invite you to contact me at your convenience. ​Best, ​Gary Huffman General Manager ghuffman@fivestaronline.net

February 21, 2020

Courteous, knowledgeable advisor. Work accomplished in a timely manner. Pricing fair for a new car dealership. Clean facility. Will back for other items to be completed. More

by Proder1
Recommend Dealer
Yes
Employees Worked With
Sherry Cox
February 21, 2020

Mr. Raymond was very helpful and friendly. He answered any questions we had. He brought suv to our home,we had no way to dealership. More

by Spurlockm508
Recommend Dealer
Yes
Employees Worked With
Gary Huffman, Raymond Abbott
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