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Five Star Hyundai of Macon

Macon, GA

4.5
287 Reviews

3010 Riverside Dr

Macon, GA

31210

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Showing 287 reviews

January 10, 2021

I trust Robert Land to take care of my car service. He explains what needs to be done & cost so theres no surprises! I like the times i get a discount. More

by paa1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Land Service Dept.
Jan 10, 2021 -

Five Star Hyundai of Macon responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving Five Star Hyundai of Macon! Safe travels.

January 04, 2021

Purchased a used vehicle in October. Sales Rep. Todd was very nice. However my car was missing a trunk floor mat. I've been paitiently waiting all this time and still haven't received it. Excuse after excu More

by Lisacarson689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd
Jan 06, 2021 -

Five Star Hyundai of Macon responded

Hello, Thank you for sharing your feedback with us. Rest assured, we want to take care of all of our guests as best we can and I would like to learn more about your visit and experience. Please reach out to me directly when you have a moment to discuss further. Best, Keith Hartness General Manager khartness@fivestaronline.net

Jan 07, 2021 -

Lisacarson689 responded

Thanks for finally responding. You are already aware of the situation. I've reached out to you for several months. Please email me what day/date I can come by the dealership and pick up my missing floor board mat that was promised to me.

November 04, 2020

Sales consultant JERRY GRAY gets all 5sHe work with us , Sales consultant JERRY GRAY gets all 5s He work with us , did not pressure us, was very informative on product knowledge, and helped us stay on budge More

by tbyron.freeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY GRAY
Nov 04, 2020 -

Five Star Hyundai of Macon responded

Thank you for the five-star review! It's wonderful to know that Jerry took excellent care of you. Please let us know if we can be of any further assistance.

October 21, 2020

Had to visit the service department today as my driver window stuck in down position. Was leary as have had so many negative dealer experiences in my past , including Five Star Service Departments. I was More

by mcgkcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in Service Dept
Oct 21, 2020 -

Five Star Hyundai of Macon responded

Thank you for taking the time to share your experience with us. We are glad to know that you received pleasant, professional, and quick service at our dealership. Please don't hesitate to reach out to us if we can be of any further assistance.

September 07, 2020

Excellent all around! Didn’t have an appointment but Robert fitted me in and didn’t mind waiting. Fresh coffee for waiting room customers or water! More

by JB Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Service Department Awesome!
Sep 07, 2020 -

Five Star Hyundai of Macon responded

Thank you for the wonderful review! We are so happy to know that Robert took excellent care of you. Please come back to see us again in the future.

September 02, 2020

The manager was honest when she contacted me through the USAA car buying service about why she was calling. The listened to what I wanted and made it happen. More

by Eponsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Cody, Keith Harrell
Sep 02, 2020 -

Five Star Hyundai of Macon responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and please let us know if we can help further!

August 25, 2020

This dealership is the best in Macon. They really care about the customer. I finally got my dream car and it feels great! If you want to buy a car please go see them. More

by M.scherryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Porche, Bert Barnes, Brad Campbell, John Thomas, John Mccaughan
Aug 25, 2020 -

Five Star Hyundai of Macon responded

Thank you for the excellent review! Congratulations on your Dream Car!

August 04, 2020

I was faced with an unfortunate mechanical breakdown, Hyundai of Macon quickly corrected the issue, my car now rides like new. Thank you!! I would definitely recommend this shop. More

by Tiff_LLif
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 04, 2020 -

Five Star Hyundai of Macon responded

We're glad we could get you back on the road. Thanks for choosing us!

August 03, 2020

I had a great experience with Five Star. I drove away in my dream car after searching other dealerships for weeks. Highly recommended Five Star and Donnie Johnson! More

by S. Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Johnson
Aug 03, 2020 -

Five Star Hyundai of Macon responded

We are happy to know that you had a great experience at our dealership! Congrats on getting a new ride, you're going to love it!

August 03, 2020

Keith Harrell was the best! He was very kind and displayed excellent customer service! My daughter’s first car buying experience was phenomenal! Great job! More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Barnes, Brad Campbell, John Mccaughan, Keith Harrell
Aug 03, 2020 -

Five Star Hyundai of Macon responded

Thanks, Jeremy! We're glad Keith was able to assist your daughter during her first car buying experience. Thanks for choosing us!

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