Five Star Hyundai of Macon

Great Job Several of my NO answers do not apply. I found this vehicle online. I had already done all my research and knew everything about the car. I set the de Several of my NO answers do not apply. I found this vehicle online. I had already done all my research and knew everything about the car. I set the deal up over the phone to include my own financing. I wanted a quick delivery and turn around because I was coming from out of state to get it. They did exactly that and had all my paperwork waiting on me. Great buying experience! More

Everything you want a new car buying experience to be What a great groups of sales professionals. Loved Ken Church and Everett. Professional and so nice. Trustworthy which is not what you typically thin What a great groups of sales professionals. Loved Ken Church and Everett. Professional and so nice. Trustworthy which is not what you typically think of with car dealers. More

What a pleasure to work with!! After working with another dealer earlier that day (bad experience!) we drove 45 minutes to buy our new car in Macon! Both Ken and Everett were pleas After working with another dealer earlier that day (bad experience!) we drove 45 minutes to buy our new car in Macon! Both Ken and Everett were pleasant, kind and respectful (and funny!) and made our new car purchase a smooth process. Highly recommend them both! More

Good job Ever one that work with me was great I am happy with my visit at 5 star I will always buy from 5 star love the service Ever one that work with me was great I am happy with my visit at 5 star I will always buy from 5 star love the service More

Fantastic experience I had my heart set on the Caribbean blue Tucson, they did not have that color in the trim I wanted on the lot but did locate one quickly at another de I had my heart set on the Caribbean blue Tucson, they did not have that color in the trim I wanted on the lot but did locate one quickly at another dealership and it was ready to pick up the day I needed it. More

Great Customer Care Mr. Derrick Selby made the auto purchasing a good experience. I would recommend anyone to him and the Five Star Hyundai team looking forward to long Mr. Derrick Selby made the auto purchasing a good experience. I would recommend anyone to him and the Five Star Hyundai team looking forward to long relationship with the dealership family. More

Poor Service I bought a new SUV from Five Star in late July. I received a letter in the mail for my free 1st oil change over a month ago. Since I had not reached 5 I bought a new SUV from Five Star in late July. I received a letter in the mail for my free 1st oil change over a month ago. Since I had not reached 5000 miles, I waited until I had an opportunity to take off work today to get my oil change. Mind you I live an hour and a half away from Macon and took off work to make the trip. I had another issue with the transmission that I wanted to have looked at as well. I WAS TOLD I COULD NOT GET AN OIL CHANGE TODAY BECAUSE THEY WERE TOO BUSY DOING HYUNDAI RECALL WORK. I WILL NOT BE BACK TO THE SERVICE DEPARTMENT OR THE DEALERSHIP AGAIN!! I can understand not being able to check out the transmission I guess but to be turned away for an oil change? I wonder if I would have been turned away if I was paying for the service? More

Happy Customers We were very satisfied with our experience at Five Star and we love our new Genesis. The salesperson, Keith Harrell was knowledgeable and we believe o We were very satisfied with our experience at Five Star and we love our new Genesis. The salesperson, Keith Harrell was knowledgeable and we believe our finance man was professional and ethical. More

Great Keith Harrell was great help in purchasing my new car. I would come back to fivestarhyundai in the future.Great customer service. Thanks for all your Keith Harrell was great help in purchasing my new car. I would come back to fivestarhyundai in the future.Great customer service. Thanks for all your help. More

Great customer service until you have a problem Beware of the 10yr/ 100,000 mile warranty. What good is it when you have a problem with the engine and they refuse to recognize the problem. They say Beware of the 10yr/ 100,000 mile warranty. What good is it when you have a problem with the engine and they refuse to recognize the problem. They say they can't duplicate the problem. Pretty funny when you take it to an independent mechanic and they tell you there is a problem. You look online and you see that many people have the same problem but it is ignored. This is my third Hyundai and will be my last. I have also filled a claim with Hyundai. I'll update the post if things change. More