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Five Star Hyundai of Macon
Macon, GA
287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 287 reviews
November 26, 2019
Had my SUV serviced and as always Robert was very helpful and explained what my auto required. Robert was 100% better in explaining what features was on my SUV the sales rep. didn’t explain anything. He was and explained what my auto required. Robert was 100% better in explaining what features was on my SUV the sales rep. didn’t explain anything. He was to meet me a few weeks later and he never contacted me. Thanks Robert. More
by Cable2960
Employees Worked With
Robert in Service Department.
November 14, 2019
Tucson Pretty attentive and helpful. Hyundai makes excellent Vehicles from my experience as Car Rental Manager. They will help and answer all your questio Pretty attentive and helpful. Hyundai makes excellent Vehicles from my experience as Car Rental Manager. They will help and answer all your questions and like they work as a team. More
by Romanp812
Employees Worked With
Edwards, Benjamin - Salesman, Deems, Hannah - Finance, Manager of the Day
May 29, 2019
Professional, friendly and fair Troy Cunningham was great. He answered all of my questions completely and honestly. He assisted my husband and me with choosing make, model as well Troy Cunningham was great. He answered all of my questions completely and honestly. He assisted my husband and me with choosing make, model as well as the color of interior & exterior of the vehicle. When what we chose was not on the lot, he and the sales manager went out of their way to locate and obtain my car in a timely fashion. I would recommend not only Troy, but also this dealership to my friends and family. More
by rustypin
Employees Worked With
Troy Cunningham, Greg (financial manager), Steve (Sales manager)
December 15, 2018
awesome Salesperson I came to the dealership trying to get out of a leased suv and looking for some specific items on my next car. I met Zodie, what a terrific young man I came to the dealership trying to get out of a leased suv and looking for some specific items on my next car. I met Zodie, what a terrific young man! Although I did find a car elsewhere it wasn’t because he didn’t give it his best shot! I would recommend Zodie to anyone looking for an honest experience in buying their next vehicle! More
by Lynn Beddingfield
Employees Worked With
Zodie
November 13, 2018
Unprofessional general manager that is a total sleeze all. We traded in a ford explorer XLT for a 2018 Sonata, before the registration was due on the explorer, so that we wouldn't have to pay 800 dollars to ha We traded in a ford explorer XLT for a 2018 Sonata, before the registration was due on the explorer, so that we wouldn't have to pay 800 dollars to have it( it was a gift and we had only had it a few months) registered in GA, being upfront w the dealership, we were told not to worry about this by the finance woman, that theyd take care of it... well, 45+ days go by and Brandon the general manager fails to call me and tell me that the car wasn't even entered in to dmv or state system and that they're going to try to make us pay close to 1000 dollars to register the explorer, even though, it was never in our name and we gave them more than ample time to have it registered to the dealership...so we have been driving around on expired temp plates bc Brandon thinks that its professional to with hold our registration to pay for what it cost the dealership to register the car we legally traded in, and wasnt our issue anymore. Not only is Brandon disgustingly unprofessional he is also worrisomely immature and functions on the level of an uneducated 14 year old. He was upset that he didnt make an upfront profit on our xlt explorer and would have to wait until he was able to scam some other poor victim before he saw that profit, and was willing to withhold our registration in order to force us to pay money we didn't owe. Luckily, we moved out of state and was able to fix this problem. I would NOT recommend dealing with this little boy, nor would I ever do buisness w any entity this person is attached to. More
by Fivestarsucks18
Employees Worked With
Brandon
September 15, 2018
2018 Tucson Value Pkg. My experience with these guys was top notch! Eric was very helpful and knowledgable about the vehicle I was looking at and the whole process was a bre My experience with these guys was top notch! Eric was very helpful and knowledgable about the vehicle I was looking at and the whole process was a breeze! Thank you Eric, Keith, and Brandon!! Loving the new ride😀 More
by Pleezr1
Employees Worked With
Eric McArthur, Keith Harrell
July 29, 2018
2018 Hyundai Sonata SE Bought a new Hyundai from Five Star and Christopher Lester was the most thorough, knowledgeable Salesperson we have [ever] dealt with. Ask for Christ Bought a new Hyundai from Five Star and Christopher Lester was the most thorough, knowledgeable Salesperson we have [ever] dealt with. Ask for Christopher/excellent! More
by msmith
Employees Worked With
Marti Keefe/Rachel
July 27, 2018
Horrible Manager and dealership Five Star Hyundai of Macon 3010 Riverside Dr, Macon, GA 31210 Hyundai Dealer George Fuller 145 points 20 minutes ago Had a Five Star Hyundai of Macon 3010 Riverside Dr, Macon, GA 31210 Hyundai Dealer George Fuller 145 points 20 minutes ago Had a car transferred from Hyundai in Warner Robins due to a bad experience there. Thought all was well, car advertised as a 2016 Mustang Gt Premium. We haggled, came to an agreement and left with the car. Went to a car show that had alot of Mustangs. People were admiring the car as its a head turner. Got a nice GT I responded GT Premium. Folks looked and said you dont know your cars to well do you, its just a Mustang Gt. They said premiums come with different interior door trim, come with a much better radio and other things. I went to the dealer and said something and I get we have a DISCLAIMER, like I am an idiot. Disclaimer isnt to false advertise a car...lets advertise a Corvette and deliver a Chevy Spark. Going on 2 weeks now to let the manager do something, but hey, no big surprise, no response. They even forgot to take my down payment and I was an honest person and didnt screw them!! Will be reporting them to the BBB next week and seek some legal advice....Warner Robins scammed my kid, had to get nasty, now Macon is no different. If your gonna get screwed might as well go to a small lot dealer!! These places just continue to do people wrong. Salesman Keith was a nice guy, but he isnt in a place to make it right. Well lets add on to this. Gave dealer a chance to do right and he TRIES to convince me he lost money on the deal...And to clarify something, I have original ad from car, did a screenshot, and car was plain, go to lot, and they put white stripes down the middle to MALICIOUSLY false advertise the car as a Gt Premium!!! Deception at its best!! I got a GT not a GT Premium, I lost on deal. Emailed Manager yesterday with proposition and 24hrs later no response. He tried to convince me he lost money on the deal, nice guy huh, make it sound like he got screwed instead of me. Now I know in good faith I can do a BBB complaint today, and also got an appt with an Attorney on Monday. Gonna push this till the end, tired of dealerships screwing people with evil tactics, and then trying to flip it on you. A dealer will never do a deal that they will lose on. I thought Manager was cocky when I bought it and wife said it might just be my imagination, well when he told me he lost money on deal and acted like he was the victim, I knew it wasnt me, its him!! More
by Biggeo15
Employees Worked With
Brandon
June 12, 2018
Great experience I went with my sister Janice Evans and Troy was a great sales agent! Friendly, knowledgeable and caring. He was able to get her a great car at a great I went with my sister Janice Evans and Troy was a great sales agent! Friendly, knowledgeable and caring. He was able to get her a great car at a great price! Troy will go above and beyond to help you! DeeDee More
by Deidre568
Employees Worked With
Troy Cunningham
April 02, 2018
A Great salesman. Troy is awesome. We had a great experience here. Troy Cunningham was outstanding on getting my son in a vehicle. Thxs Troy. Also forgive me for not remembering your na We had a great experience here. Troy Cunningham was outstanding on getting my son in a vehicle. Thxs Troy. Also forgive me for not remembering your name. But the Young lady in Finance. You Go Girl. Thanks Five Star. More
by Kimberly Buckner
Employees Worked With
Troy Cunningham, Customer Service
