Five Star Ford of Dallas

Paul Light was very helpful as a salesman under a very stressful situation. Everyone I met seemed eager to help with the process. I have used the service department in the past and find them very efficien stressful situation. Everyone I met seemed eager to help with the process. I have used the service department in the past and find them very efficient. More

Consistently great service from start to finish. I felt they were informing me, rather than "selling me" on the merits of models and options. I felt my needs were respected and there were no "deatlershi they were informing me, rather than "selling me" on the merits of models and options. I felt my needs were respected and there were no "deatlership games". I got a very good price, incorporating Ford Corp allowances and dealer discounts. As a result, I felt confident in actually buying "more car" than I had originally planned. I highly recommend David Denton and Paul Light. More

Joseph and Jim worked with me on my 2004 F150 trade-in and gave me a good price on my new F150 Crew Cab. I found an issue in the paint on the tailgate and they immediately took care of it. Joseph was very and gave me a good price on my new F150 Crew Cab. I found an issue in the paint on the tailgate and they immediately took care of it. Joseph was very friendly and Jim was very courteous. I would recommend to anyone to go see Joe or Jim at Sam Pack's Ford in Plano. More

Both Joe and Gary were very friendly and they seemed interested in my wife and I as people not just customers. There was nothing negative about our experience at the dealership. There was no "arm twis interested in my wife and I as people not just customers. There was nothing negative about our experience at the dealership. There was no "arm twisting" over price; I am a take it or leave it kind of guy and my expectations were met. Perhaps a customer who likes to haggle over the last penny would say otherwise, but I believe the price we paid for our Focus was appropriate or I would not have made the purchase. More

I really liked working with this dealership. They seemed to really care if all my questions had been answered & if I was happy with their service. The salesman even stayed after his shift to meet us . Atten to really care if all my questions had been answered & if I was happy with their service. The salesman even stayed after his shift to meet us . Attention to detail & friendly emplyees was evident . Definitely will refer this salesman & dealership. Virginia Skiles More

I brought in our Fordf150 for oil change and service and was extremely happy with the work the service team provided. I also got a great deal on a new Mustang and traded in my minivan. The entire staff from was extremely happy with the work the service team provided. I also got a great deal on a new Mustang and traded in my minivan. The entire staff from service, sales and financing all were fantastic and worked very hard to get us a great deal, bonus is I love my new Mustang and we will always enjoy our F150. I would not hesitate to refer friends to Sam Pack Plano for a new vehicle. More

I've always had excellent service at this dealership when servicing my '05 Mustang, and I received the same service when it was time to upgrade to '12. servicing my '05 Mustang, and I received the same service when it was time to upgrade to '12. More

Paul was very helpful finding the car I wanted in a timely manner. I love my new Ford Edge. I was also very pleased with how Ford handled my trade-in. It was a very easy process buying my car and I timely manner. I love my new Ford Edge. I was also very pleased with how Ford handled my trade-in. It was a very easy process buying my car and I would reccommend Five Star Ford to everyone. I was also impressed with Bob who gave me a quick lesson on how to use the features in my car. It was personalzed and saved me time signing up for a class. Overall my experience was GREAT! More

Everyone was extremely friendly and helpful. It was an amazing experience and I have already referenced you all to friends and family! Thanks for getting me into my new F150. amazing experience and I have already referenced you all to friends and family! Thanks for getting me into my new F150. More

Crystal was very knowledge about the Edge and answered all my questions about how every thing works. Very pleased with my new Edge. Thank You all my questions about how every thing works. Very pleased with my new Edge. Thank You More