Five Star Ford of Dallas

This was actually the first time we enjoyed buying a car! Crystal listened to us and went out of her way to help us, even to the point of carefully removing stickers we needed to return to the military. In f Crystal listened to us and went out of her way to help us, even to the point of carefully removing stickers we needed to return to the military. In fact, everyone we interacted with was not only friendly but helpful and efficient. More

Michael was very easy to talk to. He asked questions to make sure he could recommend the best options for me. There was no pressure to buy but more of a consultative selling approach to what I need. Mich make sure he could recommend the best options for me. There was no pressure to buy but more of a consultative selling approach to what I need. Michael is a great sales person More

Great value for the car. Service department needs more training as I had to research and make the necessary correction to turn off warning light training as I had to research and make the necessary correction to turn off warning light More

Both of these people where very knowledgeable of their inventory, sincere to my budget, and knows how to make you feel comfortable while trying to complete a sale. I really enjoyed my time around them and inventory, sincere to my budget, and knows how to make you feel comfortable while trying to complete a sale. I really enjoyed my time around them and at the dealership. More

Wonderful experience! Love the Edge, great customer service, fantastic team of people! Everyone was friendly and kept checking to make sure we understood everything and were informed about the process service, fantastic team of people! Everyone was friendly and kept checking to make sure we understood everything and were informed about the process. More

We recently purchased a 2012 Ford Escape. Paul made our car selection process very pleasant. He was knowledgeable and extremely helpful, going out of his way to bring a vehicle from another Five Star deale car selection process very pleasant. He was knowledgeable and extremely helpful, going out of his way to bring a vehicle from another Five Star dealership to the Plano location for us to test drive. His friendly and courteous manner made the purchase process a painless one. I will most certainly contact him for future auto purchases, as well as recommend him and the dealership to others. More

Buying a new car from Five Star Ford in Plano, TX was very easy. They satisfied all of my personal desires in terms of finding the right vehicle, making the deal, and ultimately delivering the vehicle. very easy. They satisfied all of my personal desires in terms of finding the right vehicle, making the deal, and ultimately delivering the vehicle. The level of personal attention was far better than what I experienced at Other local Ford dealers who seemed to go out of their way to let me know they were doing me a favor by selling me a car. Working with Kevin, it was obvious that I had his complete attention and he went out of his way to keep me informed, to make internal processes transparent, to make things happen in a timely fashion, and to deliver 110% satisfaction. Good job; good dealership. More

In my online search for a new car, I found the perfect model waiting for me at Five Star Ford. I requested an eQuote through their site and immediately received a call from Joe Bethel with Internet Sales. model waiting for me at Five Star Ford. I requested an eQuote through their site and immediately received a call from Joe Bethel with Internet Sales. He quoted me a lower price than what was listed online, which was already the best deal going with all Manufacturers and Dealerships out there, so I made an appointment to go check it out in person. After driving the car, we sat down to go over the price he quoted me and found he was willing to take even more off the price. I didn't even have to ask or haggle! Joe made the deal effortless and in no time I was in the Finance office signing for my new car. I was in and out in an hour and a half. By far, this was the fastest car deal I've had. I have purchased a lot of vehicles in my life but would say without a doubt that working with Joe and the rest of the Five Star Ford team was the best experience I have ever had! I will definitely be back for service of my new car but also any and all future car needs I have. Thanks, everyone!!! More

I was very satisfied with our decision to purchase our new Escape from Plano Five Star Ford. We looked at several dealerships and experienced a dog and pony show sales pitch from one of them before coming new Escape from Plano Five Star Ford. We looked at several dealerships and experienced a dog and pony show sales pitch from one of them before coming to this dealership. Chase Hall was extremely helpful and knowledgeable about the vehicle. He worked with us via e-mail and phone before the purchase in order to make the actual sales process move quickly and smoothly. I love my new car and I tell everyone who they should call to buy a new Escape! More

We went thru the Costco car buying program. The sale rep We went thru the Costco car buying program. The sale rep contacted us promptly, and was friendly and professional. The buying process was straight f We went thru the Costco car buying program. The sale rep contacted us promptly, and was friendly and professional. The buying process was straight forward and smooth. The make ready and delivery went well. Making an expensive purchase like this should be exciting and fun, and it was! More