Five Star Ford of Dallas

Fast easy and no fuss. No double talk and no hard sale. The team bend over to help me in all ways incluing answering my questions. The team bend over to help me in all ways incluing answering my questions. More

Very professional and outstanding job. Kevin made the process easy and gave us all the information we needed. We felt he was very knowledgable and was very honest! He treated us like family! I will buy a process easy and gave us all the information we needed. We felt he was very knowledgable and was very honest! He treated us like family! I will buy all my cars from him from now on and recommend Sam Pack Ford of Plano and Kevin to friends and family! More

Joe was great to work with. I was out of the country for a week and then tied up a work for a week but Joe kept in touch. No pressure, just checking in with me. At 2:00 on a Saturday I decided to get the a week and then tied up a work for a week but Joe kept in touch. No pressure, just checking in with me. At 2:00 on a Saturday I decided to get the car and have Skylink and window tint applied. I was expecting to have to bring the car back at a later date to have this done but it was taken care of that day. Excellent service. I had previously bought a car for my mother at Mr. Pack's Lewisville store so I am used to the Sam Pack dealers excellent service, but I think Joe went out of his way to have the car ready on Saturday. I really appreciate that. I don't remember the name of the finance person but he was a pleasure to deal with. Again, no pressure; just explained what "extras" were available. More

The car buying experience is something most people dread. I certainly did. I work long hours and don't have the time to spend at a car dealership, especially haggling over price. My experience at Five Star I certainly did. I work long hours and don't have the time to spend at a car dealership, especially haggling over price. My experience at Five Star Ford was a most pleasant surprise. My Salesman was very knowledgeable and friendly and did not pressure me at all. Actually, everyone at the dealership was very friendly. I was able to get my dream car, a very good trade-in price for my previous car, and a lower interest rate than the one I had from my pre-approved bank loan. My Finance person, Rick, was also wonderful to work with. I would recommend Five Star Ford to everyone dreaming, searching, or buying a vehicle. On a Scale of 1 to 10, I would rate my experience a 10 for "Ten" Star Ford! More

Paul and Jeff were very helpful and courteous. They really tried hard to get me in a car that I was comfortable with. They were non-judgmental and unbiased with regard to my credit which made me feel m really tried hard to get me in a car that I was comfortable with. They were non-judgmental and unbiased with regard to my credit which made me feel more at ease with my purchase and commitment. More

My sales consultant, Paul Light, was an absolute delight to work with from start to finish. He truly worked hard for this sale. Paul went over and beyond to ensure that I walked away with everything I want to work with from start to finish. He truly worked hard for this sale. Paul went over and beyond to ensure that I walked away with everything I wanted in a vehicle, plus more, and all at a price that I could afford. He was very candid, understanding, cooperative, and patient in my decision making process. Not only was Paul a pleasure to work with, but Bryan Fabian the Finance Manager, further sweetened the deal with his creative financial solutions. He too was incredibly kind and when selecting dealer additions, he truly took into consideration my current and future driving patterns. Overall this was a wonderful shopping and purchasing experience! More

The combination of winning customer support, friendliness, product knowledge and great prices, made it a no-brainer to come back to 5-Star to purchase my new Escape. It also helps to know Jerry friendliness, product knowledge and great prices, made it a no-brainer to come back to 5-Star to purchase my new Escape. It also helps to know Jerry Reynolds!! More

We had called several other dealerships in th area and Sam Pack's Five Star Ford of Plano was the one that continued to help us find the car we wanted. Kevin was very helpful and never gave up looking for Sam Pack's Five Star Ford of Plano was the one that continued to help us find the car we wanted. Kevin was very helpful and never gave up looking for my dream car. Even though I didn't get the color of the car I originally wanted, when I visited the dealership I fell in love with my silver bullet ( my car's name). The sales person was incredibly helpful and knowledgeable with the new tech information and of course the price was right for us. This is my 4th Explorer since 1993. Very satisfied customer, Avelina Johnston More

Tyrone was helpful from the day we contacted the dealership and has been amazing ever since. I would recommend him specifically because he made the process smooth and painless, was never pushy, and dealership and has been amazing ever since. I would recommend him specifically because he made the process smooth and painless, was never pushy, and was always available if we had questions. Rick in finance was the same way. He genuinely seemed interested to help us rather than push the most $$$ on us. We went to several places first but passed on all of them because of the professionalism, sincerity, and knowledge that the employees at five star have shown us. More

Excellent customer service. Very friendly. Worked with us on the pricing so we could add tinting and stripes. First dealership I've ever purchased a car from that could beat the interest rate of my credi us on the pricing so we could add tinting and stripes. First dealership I've ever purchased a car from that could beat the interest rate of my credit union. Thanks for everything! More