Five Star Ford of Dallas

Our total experience was positive from the minute we stepped out of our car. We were greeted before we hit the front door. We had an appointment to see Brian Huth. A few minutes after our arrival we wer stepped out of our car. We were greeted before we hit the front door. We had an appointment to see Brian Huth. A few minutes after our arrival we were greeted by Brian. Brian discussed our various options then turned us over to Jeff Blake. Jeff set us up in a F150 Platinum and reviewed all the features on the F150. We drove the F150 for a couple of days then returned to the dealership with the F150 Platinum. I had not told Brian I would be coming in but within a few minutes of my arrival I was greeted by Jim Burmeister, Jim Passmore and Donnie Harmdierks. I explained that I had come over on Sunday and looked at the various F150's and wanted to take a closer look at a Lariot I spotted on the lot. Donnie brought the Lariot up for my wife, Jeannie, and I to look at and drive if we wanted to. Donnie reviewed the various features and ask if we had any questions or if we wanted to take the Lariot to drive. I told him I just needed to think about it. I spoke again with Jim Burmeister about the advantages of the Platinum compared to the Lariot. I left the lot telling them I would be in touch the next day. I let them know I wanted the Platinum and Jeff called me to ask whyen I wanted to come get it. I picked my new F150 Platinum up that afternoon and once again Jeff covered all aspects of F150 and told me about the service department and other services at Five Star. I met with Ken Fields to sign the 400 documents, or it seemed like that many, and Ken made the process painless. I will close by stating if folks get the same level of service my wife and I received, then my question is why would anyone go to any other car dealership to buy a car? More

Five Star Ford and Kevin V. made our first time car buying experience such a smooth and easy process. Kevin was very helpful from the first e-mail requesting information all the way until we drove off buying experience such a smooth and easy process. Kevin was very helpful from the first e-mail requesting information all the way until we drove off the lot with our brand new Edge. We were pleasantly surprised by the service that we received and will be referring any friends and family to Five Star Ford. More

My wife and I enjoyed the car buying experience at Five Star Ford. We are not big fans of car dealerships and the hassle which comes with purchasing a vehicle. However, David Denton made the process simp Star Ford. We are not big fans of car dealerships and the hassle which comes with purchasing a vehicle. However, David Denton made the process simple, straightforward and time conscience. He along with the staff met all of our needs and ensured our F150 was just right before we drove it off the lot. I look forward to working with Five Star Ford in the future. More

My first experience with your dealership was through the service department. I needed work done on my 2007 Ford Taurus twice, for two separate reasons. Each repair was done quickly and thoroughly and to m service department. I needed work done on my 2007 Ford Taurus twice, for two separate reasons. Each repair was done quickly and thoroughly and to my complete satisfaction. I knew when it was time to replace my car I would be back to your dealership. Michael was friendly, patient, and very thorough in explaining the controls on my new Ford Edge, which I absolutely love. My new Ford is a great vehicle, a pleasure to drive and the price is within my budget. Sometimes customers of my generation can be a little slow to catch on to the current trends in new vehicles and are hesitant to change. Michael made the experience of learning all that my new Edge can do very enjoyable. Thanks to Michael and your dealership for making a sometimes dreaded experience a very pleasant event. I will definitely recommend you to anyone I know who is in the market for a new vehicle or service. More

Kevin sold my husband and I our second vehicle after having such a pleasant experience with the first car. He displayed knowledge, professionalism and honesty throughout the whole process and made my c having such a pleasant experience with the first car. He displayed knowledge, professionalism and honesty throughout the whole process and made my car buying experience a true joy. I would refer friends and family to Kevin and will be back to purchase another car in the future. Kevin went the extra mile to find the right car for me and kept me up to date on his findings on his day off. A true pleasure to do business. Thanks again! More

My salesman, Erik Faulds, went out of his way to make sure that I was happy with my lease of an F-150 truck. He spent extra time acquainting me with the features of the vehicle, and even set up my Sync sure that I was happy with my lease of an F-150 truck. He spent extra time acquainting me with the features of the vehicle, and even set up my Sync account for me. I have called him back a couple of times with questions, and he has always had the answers. I am a totally satisfied customer of Five Star Ford of Plano! More

Stephen my sales person and Jim (New Car Director) were very friendly and hepful throughout the process of buying a new car. Stephen went above and beyond from start to finish. very friendly and hepful throughout the process of buying a new car. Stephen went above and beyond from start to finish. More

Why was I satisfied at 5 Star Ford of Plano with my new truck purchase; ? Because other dealership salesman like Grapevine Ford and Carrollton Ford wanted to play the 2-3 hour game of cat and mouse with ba truck purchase; ? Because other dealership salesman like Grapevine Ford and Carrollton Ford wanted to play the 2-3 hour game of cat and mouse with back and forth price negotiating! A consumer's time is valuable. Also, as a credit worthy consumer or a consumer with 50% down payment in my case that is presented & known upfront to a salesman, I should expect a serious professional bottom line price that is acceptable to the dealer within 5 minutes of a sit down to committ to purchase. Plano Ford Internet Sales Crystal Brutron & Director Jeremy did just that! I made an offer on exactly what I wanted and how I wanted it and I got the most straight forward acceptable dollar counter offfer rebuttal that was very close within 3 minutes with a rationale of why on their bottom line. . It was truly a "no haggle" experience! Furthermore, I wanted a few features on my vehicle that were not on the lot & the sales person was perceptive & keen enough so say ; "we'll build it for you!" yuup, just like you want it with the same factory/dealer incentive money. No other dealer offered that! Locating was offered with negative results, but Crystal said, let us build it! Everyone there was laid back. The finance department did me right by explaining the Ford Motor Credit Finance incentive money workings and fairly sold me a 6 year 100,000 extended warranty. The parts department too was fair on accessory pricing and install.. The treatment I recieved more than compensated for the fact that the Dealership itself needs updating. The carpet is out dated, soiled, torn and worn. But the atmosphere of the staff made it like home! They could use a free pop corn machine. Al More

Cidni Stewart was a great salesperson! She was friendly, knowledgeable, and did her best to find the right car for us. She went the extra mile to make the whole experience even extra special for my 16 year knowledgeable, and did her best to find the right car for us. She went the extra mile to make the whole experience even extra special for my 16 year old for whom we bought the car! We recommend this dealer for anyone who needs a car. More

After contacting Five Star Ford via e-mail, Kevin promptly responded to my inquiry. We agreed on a price over the phone and set an appt. to visit the dealership. Kevin displayed true professionalis promptly responded to my inquiry. We agreed on a price over the phone and set an appt. to visit the dealership. Kevin displayed true professionalism from the start. He stuck with the price agreed on, and worked very hard to get as much as he could for my trade in. Through out the entire process, he was very helpful by explaining every step in great detail! My overall shopping experience with this dealership was outstanding. I would not hesitate to refer any family or friends to Five Star Ford! Outstanding job, Kevin!!!! More