Five Star Ford of Dallas

Our experience was great! It was an easy decision and we plan on using this dealership for all our future needs. Thank you for making our situation just a bit better. plan on using this dealership for all our future needs. Thank you for making our situation just a bit better. More

We had the best experience possible in buying a new vehicle. I discussed cost and quality of the Ford Escape Titanium with Erik over the phone and he was very positive and eager to answer any question vehicle. I discussed cost and quality of the Ford Escape Titanium with Erik over the phone and he was very positive and eager to answer any questions I had about the vehicle. Erik sent me a quote within minutes of talking and we made arrangements to meet at the delearship on the same day. He told me that the quote would not change and that the car would be ready for a test drive as soon as I got there. After having a bad experience elsewhere, I was skeptical of both comments. True to his word, the car was ready to go when we arrived and he showed us many of it's features and functions as we drove the Escape. Erik was knowledgeable and answered every question we had. He knew the vehicle very well and made us feel comfortable to drive it both on the street and on the highway. Once we were back at the dealership, we were ready to discuss purchasing the vehicle. Erik gave us the same price as the quote with no hidden fees, and this was the best part of the entire experience. We had met with several dealers and had come to expect the hidden fees and the sudden costs that were added because we didn't qualify for certain rebates. Eirk was able to get us a price that was more than reasonable and he did this without tricks or stressful pitches. He was relaxed and confident, and this made us at ease with such a large purchase. We did get some add-ons from the friendly Butler sales woman and insurance/add-ons from the friendly finance gentleman. We didn't do this because we felt obligated- we did it because what they said made sense. The sales team, overall, was a pleasure to work with. We would recommend anyone looking for a vehicle to stop by and talk to someone at 5 Star Ford. More

We had already purchased a new Ford Focus in 2010 and got what I thought, at the time, was an exceptional deal on that car. Donnie Harmdierks proved that, at Five Star Ford in Plano, the exceptional deal is what I thought, at the time, was an exceptional deal on that car. Donnie Harmdierks proved that, at Five Star Ford in Plano, the exceptional deal is the norm. We were in and out in less time than last, with our 2014 Ford Focus, and at the price we wanted to pay. More

We bought 2 focuses in 5 weeks from JC! We felt very taken care of and our experience with this dealership has been nothing short of friendly, attentive, personable, and efficient. Anything promised was taken care of and our experience with this dealership has been nothing short of friendly, attentive, personable, and efficient. Anything promised was delivered! The service staff has been equally impressive, although with 2 brand new cars, we haven't experienced the need for repair yet, only the auto butler and window tinting... which was amazing! More

When we arrived at the dealership to consider leasing a Ford Fusion, Donnie was with another customer, but he immediately put us with Michael Mueller. He listened to what we wanted and had the perfect car Ford Fusion, Donnie was with another customer, but he immediately put us with Michael Mueller. He listened to what we wanted and had the perfect car. We took it for a test drive, but we still wanted to "think about it." There was no high pressure to "close the deal" and we really appreciated that. Michael got my credit information, etc., said he would get that done and if we wanted the car, we could come back on New Year's Day. We went home and Michael called us later to say that credit-wise I was "good to go." He told me just to call Donnie the next day if I decided to lease the car as he was off. I called Donnie and we made the appointment and got the car that afternoon. Both of these men were just great and we couldn't be more pleased. We listen to Jerry Reynolds every Saturday and it was his recommendation that got us to y'all. Also, Jim purchased his 2008 Taurus from Jerry's son, BJ back in December of 2008. More

It was a satisfying experience. Truly a blessing, I recommend five star Ford to my friends and appreciate Donnie and Jerry Reynolds. I love fact that are not pressuring. I had time to think things th recommend five star Ford to my friends and appreciate Donnie and Jerry Reynolds. I love fact that are not pressuring. I had time to think things through and they offer alternative financing. More

LaRay gave us the most trustworthy and best experience purchasing a vehicle we have ever had...we have bought many vehicles but this was the shortest and easy purchase we have ever experienced. purchasing a vehicle we have ever had...we have bought many vehicles but this was the shortest and easy purchase we have ever experienced. More

A wonderful experience. Everyone was extremely helpful and friendly, and they made a difficult deal possible. I would definitely purchase from them in the future. and friendly, and they made a difficult deal possible. I would definitely purchase from them in the future. More

The BEST car buying experience ever!! I have been looking for about sis months and found this dealer through my credit union. From contact to purchase, JC was spot on, went above and beyond, and del looking for about sis months and found this dealer through my credit union. From contact to purchase, JC was spot on, went above and beyond, and delivered everything I wanted and more!! No hassles, no gimmicks, no games. I had already walked away from 5 other dealers and would have walked away from this one had there been ANY reason to, but there wasn't. More