Five Star Ford of Dallas

Sales We had great service that was quick and with no issues. Friendly service with no pressure. We felt in control every step of the way. We had great service that was quick and with no issues. Friendly service with no pressure. We felt in control every step of the way. More

Straight shooters; no hassle pricing Kevin Quesenberry was a straight shooter who gave me his bottom dollar price on each model I asked about the very first time. He was always open and c Kevin Quesenberry was a straight shooter who gave me his bottom dollar price on each model I asked about the very first time. He was always open and candid and absolutely zero B.S., high-pressure, etc. Made car-buying a breeze! More

Purchase Experience From the moment I was greeted as I entered the building, to the moment I drove away in my new vehicle, the entire Purchase Experience was absolutely g From the moment I was greeted as I entered the building, to the moment I drove away in my new vehicle, the entire Purchase Experience was absolutely great. Having done my homework, I knew the vehicle in-stock that I was going to purchase. The purchase price was exactly what I requested, along with many perks offered by Kevin Quesenberry - Sales. Next was Accessories, followed by Finance, and the whole experience was In & Out in less than 3-hours. I have at least two more vehicles to purchase within the next 12 to 18 months and will always purchase a Ford product, and without a doubt these vehicles will be purchased through Kevin Quesenberry at Sam Pack Ford - Plano. More

Happy Customer I had a positive buying experience at Five Star Ford. Kevin Quesenberry gave me his undivided attention, provided me with excellent customer service I had a positive buying experience at Five Star Ford. Kevin Quesenberry gave me his undivided attention, provided me with excellent customer service and delivered on the deal and the vehicle. After the purchase, he went over everything the car had to offer and followed up with me to ensure I was happy with the car. Car buying has never been a pleasant experience, but Kevin was changed that. I would definitely recommend Kevin to my friends and family for future car purchases. More

My wife and I had a great experience buying from Five Star Ford in Plano. We were very particular about the vehicle that we desired for our growing family, and when we found it online at Five Star Ford w Star Ford in Plano. We were very particular about the vehicle that we desired for our growing family, and when we found it online at Five Star Ford we contacted them right away. Kevin Quesenberry was my initial point of contact. Right off the bat, he was very helpful, very respectful, and promptly responded to our inquiry. We were able to do a lot of the initial work of valuing our trade-in through email, which was really convenient. The thing that really set them apart, in my mind, was the way that they helped us once we arrived at the dealership. We were not able to get there before Kevin left for the day, so out of respect for him and the work that he did on our behalf, we were not planning on making a purchase until the next day when he would return to work. However, Erik ensured us that Kevin would receive credit for the sale, which he did, and Erik took great care of us the rest of the way through the purchase. We were very impressed with Erik - he even let our two year old son play with his computer mouse (which doubles as a race car). At one point, unprovoked, another staff member brought a balloon and gave it to our son, which he absolutely loved. It's these kinds of things that really set Five Star Ford apart from other dealerships that we've dealt with in the past. There are many more positive things that I could say about the staff and our experience with them, but I'll simply end my review by giving my strongest recommendation. We loved dealing with them, and will be back when the time comes to purchase another vehicle. More

Kevin was great. I love my car. We would definately use Kevin again, but plan to keep the car for a while yet, it's new! Kevin again, but plan to keep the car for a while yet, it's new! More

I was treated very well, professionally and courteously. The options on the car, which were many, were explained and demonstrated very well by Kevin. The follow up visits (oil changes, etc) were quick and e The options on the car, which were many, were explained and demonstrated very well by Kevin. The follow up visits (oil changes, etc) were quick and efficient. Top marks. It also doesn't hurt that the car I bought (Taurus Limited) is an excellent vehicle. More

I purchased my new Ford Mustang from Kevin as well as contacted him when I need service of any sort. The car itself has been fantastic and I have had no problems with it. Kevin was very knowledgeable w contacted him when I need service of any sort. The car itself has been fantastic and I have had no problems with it. Kevin was very knowledgeable when it came to selecting a vehicle that would suit my interests, and was extremely fair when it came to negotiating a price. Kevin has also gone out of his way to suit my needs and schedule when it comes to car services. More than once have I inconvenienced him with late notice and poor planning but he has managed to make things work for me. I think this is an extremely valuable trait that someone would go to such lengths to help a customer. Overall Kevin is one of the best, if not the best sales person that I have personally dealt with. More

We were looking for a previous owned Expediton in good shape at the right price ,this one came in over a weekend and I found it on the internet and went and looked at it Monday morning the was price was a shape at the right price ,this one came in over a weekend and I found it on the internet and went and looked at it Monday morning the was price was a little high but they lower it when they reposted and I made a call ,Crystal returned my call and the rest was history . Kevin Quesenberry and Crystal Burtron made everything happen and my wife is Happy! And they did not sell it out from under me which happen a lot from other dealers . Great Job ! More

I have been internet shopping for a 'newer' used vehicle for several months. I finally found what I wanted at Five Star Ford. I parked my car and a smiling salesman met me as I was exiting my vehi vehicle for several months. I finally found what I wanted at Five Star Ford. I parked my car and a smiling salesman met me as I was exiting my vehicle and complimented what I drove up in with a soft voice. I was immediately at ease. I asked him about the Lincoln MKS that was on the internet and he immediately took me right to it on the parking lot. He clearly knew the merchandise available there and the location. He was informative about the car without being pushy, kind without being fake, very helpful and professional. He answered all my questions and began the paper work for my purchase. He worked on getting me the best deal he could and called in a manager to help who was also friendly and helpful with an even better trade in price. When I went to another individual for the closing paper work, he was exceptional also. Wow, I have never had a better car purchasing experience. What a team! I will definitely begin with Five Star Ford in Plano when I am interested in another purchase. Thanks to you all! B. Spicer, retired teacher. More