Five Star Ford of Dallas

Car Pro Listeners Well Taken Care of We found this vehicle searching through the list of Car Pro Certified Dealers. It was the right vehicle at the right price for our family and upon co We found this vehicle searching through the list of Car Pro Certified Dealers. It was the right vehicle at the right price for our family and upon confirmation from Jerry Reynolds that this would be a good buy for us, Jerry sent us to see Donnie Harmdierks. Jerry spoke highly of Donnie and we now know why. Donnie is a consummate gentlemen, he gave us his full attention, made sure the vehicle was up to our standards, and put us in the best deal possible. We had the same experience working through the finances with Derrick Davis. We appreciate this dealer's honesty and quickness. We were there with our 3 small children and were in and out in about 2 hours. Perfect. A very smooth and enjoyable experience. You have a great team, thank you. Mike and Tammy Barefoot More

Quality In Every Aspect, Is Still Job 1 At Five Star Ford! Corey White went above and beyond what I had expected in making sure I got exactly what I wanted, my new 2015 Mustang GT Premium Fastback with Perform Corey White went above and beyond what I had expected in making sure I got exactly what I wanted, my new 2015 Mustang GT Premium Fastback with Performance Package in the Deep Impact Blue exterior with the two-tone Ebony and Ceramic interior. He kept me informed of the dealer to dealer arrangement in getting the vehicle, gave me a thorough run down of the vehicle itself before I even received it (features, options, performance and its possibilities), awesome test drives - both the initial vehicle and my purchased vehicle, expert advice from a true Performance Specialist comparing other competitor's similar vehicles to the Mustang and Corey made me feel like a king at the head of the buffet table - whether by phone, internet or in person, Corey addressed my needs and wants by asking and answering all questions so that I got the most bang for my buck!!! More

Ongoing Dedication to Customer Service We just bought our third vehicle from 5-Star of Plano. T-Bone took great care of us, as usual, and the addition of LaRay into the process was great. We just bought our third vehicle from 5-Star of Plano. T-Bone took great care of us, as usual, and the addition of LaRay into the process was great. They are both very, very knowledgeable. More

2014 Limited Edge Stopped in to check out a 2014 Edge seen on line in hope of taking advantage of a year end deal and was greeted by Dean Ramazetti as soon as we walked Stopped in to check out a 2014 Edge seen on line in hope of taking advantage of a year end deal and was greeted by Dean Ramazetti as soon as we walked in the door. Within 5 minutes we were taking a test drive and returned to have our trade in appraised. We appreciated the fact that they could see a well cared for trade and were right near the price we had expected. Very little negotiation was necessary as price as the for the Limited Edge was already great. With the information available today on the internet we always come prepared and were treated like the informed consumers they knew we were. Dean was very friendly, laid back and all things said it was an easy purchase. We hope we will get the same great attention from the service department if we ever need it. Lon and Bonnie More

Great Car Shopping Experience I was greeted by a manager as soon as I walked through the door, and he introduced me to Dean, or Dino. I wasn't exactly sure that the car I was look I was greeted by a manager as soon as I walked through the door, and he introduced me to Dean, or Dino. I wasn't exactly sure that the car I was looking at was the car for me, but Dean was eventually able to change my mind in a very funny and non-pushy way. I would probably return to purchase another vehicle here, overall good experience. Kody Chapman More

Super Easy Dealings We met Dean, upon arrival at the door. We were looking for either an edge or explorer. Dean is very easy to talk with. Within 5 minutes you feel li We met Dean, upon arrival at the door. We were looking for either an edge or explorer. Dean is very easy to talk with. Within 5 minutes you feel like you have know him for.. 6 minutes. He really knew the product line, being able to give us the pro and con of each model that would fit our needs. Our experience with Five Star Ford was excellent, and will definitely return for our next car purchase. Thanks to everyone to make the experience delightful. Bill & Anne Drake More

Excellent All-Around Truck Buying Experience I first met with LaRay back in early September when I first started looking for a new F250. After meeting with several other Ford dealerships in th I first met with LaRay back in early September when I first started looking for a new F250. After meeting with several other Ford dealerships in the area, this was the only experience that didn’t portray the typical ‘car buying anxiety’ in working the sales teams. LaRay spent a late evening going through what I wanted in a new truck as well as working to get me the best value for my trade-in. Fast forward a couple months when I was ready to complete my purchase I called LaRay and made a point to stop in a meet with him again. On the scheduled day LaRay had to be out of the dealership and as a result instead I met with Erin Kemper. Talking through what I had found in local inventory we acknowledged that Five Star Ford Plano did not have the truck I was looking for. However, I had found it through research at another dealership. I let Erin know and planned to meet with LaRay again the following week. As planned, I talked with LaRay late on a Wednesday and on Thursday I was driving my new F250 home. My work schedule is very hectic and LaRay’s commitment to work with me when necessary was greatly appreciated. In addition to getting the best sale price and best trade-in amount out of all the local Ford dealerships, the experience in working with the Five Star Plano team was second to none. Though not my local Ford dealership I have made the decision it will be my service dealership for all future needs. Thanks LaRay and Erin and the team at Five Star Ford Plano. Gavin Essary More

Great trade-in experience My niece and I were greeted at the door by your Salesman, Dino, After telling him why I wanted to trade cars, he showed us the exact car that would me My niece and I were greeted at the door by your Salesman, Dino, After telling him why I wanted to trade cars, he showed us the exact car that would meet my needs. He was very knowledgeable about the car he was showing us - explaining in detail all the features of this Ford Escape. It was a pleasant experience. Wanda Stevens More

Easy No Hassle Service Once again Greg Hampton took very good care of us and got my wife in and out very quick for the service on our 2012 F150. We drive an hour to work wi Once again Greg Hampton took very good care of us and got my wife in and out very quick for the service on our 2012 F150. We drive an hour to work with Greg. Worth the drive....Thanks... More

Awesome customer service! I recently leased a 2015 Ford Fusion from Five Star Ford in Plano. I had intended to purchase a Mustang, but wanted some other options. David Denton I recently leased a 2015 Ford Fusion from Five Star Ford in Plano. I had intended to purchase a Mustang, but wanted some other options. David Denton made this process a great experience. After finding me a Mustang, he was more than happy to let me test drive the Fusion and let me take the time to make a decesion without any pressure. After deciding on a Fusion, he shopped other locations to find me the exterior & interior color that I wanted. He showed me all the features and options and made the experience a great one. I love my new car and I would highly recommend David Denton at Five Star Ford. He goes the extra mile for his customers. More