
Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The dealership itself is great, massive selection and some nice museum pieces in the showroom with friendly staff. My salesman Jose was amazing. He has definitely set my standards of how a salesman shoul some nice museum pieces in the showroom with friendly staff. My salesman Jose was amazing. He has definitely set my standards of how a salesman should be. He went above and beyond and had everything to the dot. Won’t buy another vehicle if it’s not from him. More
Just bot a new F-150 from 5 Star Ford in Plano and could not have had a better experience. Shawn Kahn was great and really went the extra mile to help me get the truck I wanted. Nice people to work with. not have had a better experience. Shawn Kahn was great and really went the extra mile to help me get the truck I wanted. Nice people to work with. More
Allen was constantly keeping me informed on my order. Super polite and not pushy. I will not work with anyone else! Super polite and not pushy. I will not work with anyone else! More
Dealership was very transparent with thier process and price. Did a fully remote deal in a timely manner. price. Did a fully remote deal in a timely manner. More
I used to have a f150 and changed to dodge but have been for a while wanting a new f150 at first sales person was very helpful ,we did all the paperwork then were told a deal could not be done and it seemed for a while wanting a new f150 at first sales person was very helpful ,we did all the paperwork then were told a deal could not be done and it seemed like communication was lacking ,i had to fisically drive there to see what’s going on and after that i texted the next day but with no reply More
Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolut feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolutely purchase from her again in the future. The only knock was during the financing process when I was given a higher rate than I imagined I should have, so I sought out my own financing through my credit union, which was 3 points less than what Five Star secured. When I was asked what my rate was, I was told "Oh, we can beat that". If you could have beaten it, why didn't you? Had I been given a competitive rate from the start I would not have sought my own financing, and I felt the tiniest bit slighted when I returned with my own and was told that could have been beaten. Too late at that point. Outside that, I would return to this dealership to purchase again, but would obtain my own financing ahead of time. More
Jay was outstanding. He found the exact truck that I was looking for. It has more features than I could have ever imagined and his professionalism was excellent. I could He found the exact truck that I was looking for. It has more features than I could have ever imagined and his professionalism was excellent. I could not be happier with my purchase. Jay’s guidance and communication amazing to say the least. Thanks Jay I Love My New Truck More
Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolut feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolutely purchase from her again in the future. The only knock was during the financing process when I was given a higher rate than I imagined I should have, so I sought out my own financing through my credit union, which was 3 points less than what Five Star secured. When I was asked what my rate was, I was told "Oh, we can beat that". If you could have beaten it, why didn't you? Had I been given a competitive rate from the start I would not have sought my own financing, and I felt the tiniest bit slighted when I returned with my own and was told that could have been beaten. Too late at that point. Outside that, I would return to this dealership to purchase again, but would obtain my own financing ahead of time. More
Jose is a great sales professional and easy to work with, he keeps the customer’s needs in sight while working to get you there. As for 5 Star Ford, I was impressed with the service and how they make you fe he keeps the customer’s needs in sight while working to get you there. As for 5 Star Ford, I was impressed with the service and how they make you feel when buying a new vehicle. More
Highly satisfied with my truck and Allen was Great helped me right away and had me in wheels in no time...definitely recommend them. me right away and had me in wheels in no time...definitely recommend them. More