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Five Star Ford of Dallas

Dallas, TX

4.8
1,321 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,321 reviews

March 04, 2025

The dealership itself is great, massive selection and some nice museum pieces in the showroom with friendly staff. My salesman Jose was amazing. He has definitely set my standards of how a salesman shoul More

by Noahmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Five Star Ford of Dallas responded

Thank you, Noahmiller, for shopping with Jose at Five Star Ford Dallas. We're really glad to hear you've had a good experience with us. Reach Jose or me at 972-985-3600 should you have questions about your purchase. We are here to help you enjoy your Ford. Congratulations! Take care, Thomas Bies, General Sales Manager

March 02, 2025

Just bot a new F-150 from 5 Star Ford in Plano and could not have had a better experience. Shawn Kahn was great and really went the extra mile to help me get the truck I wanted. Nice people to work with. More

by Todd Owen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Five Star Ford of Dallas responded

Congratulations, Todd, on your new F-150! Shawn is focused on customer satisfaction and remains available at 972-985-3600. We look forward to helping you enjoy your truck. Thanks for shopping at Five Star Ford Dallas. Take care, Thomas Bies, General Sales Manager

March 01, 2025

Allen was constantly keeping me informed on my order. Super polite and not pushy. I will not work with anyone else! More

by Joemorrow330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Five Star Ford of Dallas responded

Thank you, Joemorrow330, for ordering your new vehicle from Five Star Ford Dallas. We are focused on your ownership experience and welcome your questions at 972-985-3600. Congratulations and please don't hesitate to give your sales team a call. Take care, Thomas Bies, General Sales Manager

February 28, 2025

Dealership was very transparent with thier process and price. Did a fully remote deal in a timely manner. More

by Jdalpough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Five Star Ford of Dallas responded

Jdalpough, Thank you for taking the time to share your positive experience. We strive to maintain transparency in our processes and pricing, and we're delighted we were able to complete your remote deal in a timely manner. We appreciate your business at Five Star Ford Dalals and look forward to hearing from you again at 972-985-3600. Best regards, Thomas Bies, General Sales Manager

February 26, 2025

I used to have a f150 and changed to dodge but have been for a while wanting a new f150 at first sales person was very helpful ,we did all the paperwork then were told a deal could not be done and it seemed More

by Gpotgieter1975
Recommend Dealer
Yes
Employees Worked With
Jose Amaurys
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Five Star Ford of Dallas responded

Gpotgieter1975, Thank you for taking the time to share your experience. We understand your disappointment regarding the F-150 purchase, and we sincerely apologize. To be transparent, our sales representative and finance manager did inform you that we could not get your deal approved. However, if you are able to secure financing elsewhere, we would be happy to complete the transaction for you. Please contact me at tbies@fivestarforddallas.com or 972-985-3600 to discuss this option further. Sincerely, Thomas Bies, General Sales Manager

February 24, 2025

Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolut More

by JOSHSPIGENER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Kehoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Jay was outstanding. He found the exact truck that I was looking for. It has more features than I could have ever imagined and his professionalism was excellent. I could More

by esparza_ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Five Star Ford of Dallas responded

Congratulations, esparza_ed, on your new Ford from Five Star Ford Dallas! Thank you for letting us know that Jay provided you with such an exceptional truck-buying experience. We appreciate your feedback and your business. Let us know if you need our technical or maintenance advice at 972-985-3600. We want this to be your best driving experience. Best regards, Thomas Bies, General Sales Manager

February 24, 2025

Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolut More

by JOSHSPIGENER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Kehoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Five Star Ford of Dallas responded

JOSHSPIGENER, We're happy to hear you found Five Star Ford in Dallas a nice facility and that you felt we genuinely care about our customers. It's great to know that Jillian provided you with exceptional service. We strive to provide competitive rates from the start, and we regret that we didn't meet your expectations in this instance. We appreciate your honesty and your willingness to return to our dealership in the future. We value your business and hope to have the opportunity to provide you with a more seamless and satisfying experience next time. If you would like to discuss this further, please don't hesitate to contact me at 972-985-3600 or tbies@fivestarforddallas.com. Sincerely, Thomas Bies, General Sales Manager

February 23, 2025

Jose is a great sales professional and easy to work with, he keeps the customer’s needs in sight while working to get you there. As for 5 Star Ford, I was impressed with the service and how they make you fe More

by Pjpoehls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Five Star Ford of Dallas responded

Thank you, Pjpoehls! It's fantastic to know that Jose's customer-focused approach made your car buying experience positive. We're committed to creating a welcoming and comfortable environment for all our Five Star Ford Dallas customers. Thank you for your feedback and please call 972-985-3600 with new Ford questions. Best regards, Thomas Bies, General Sales Manager

February 21, 2025

Highly satisfied with my truck and Allen was Great helped me right away and had me in wheels in no time...definitely recommend them. More

by michaelsnowden3669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Five Star Ford of Dallas responded

michaelsnowden3669, It's fantastic to hear that Allen provided such exceptional service while you shopped for your truck at Five Star Ford Dallas. We're proud of his dedication to customer satisfaction and we welcome additional vehicle questions at 972-985-3600. We want you to fully enjoy your ride. Take care and congratulations, Thomas Bies, General Sales Manager

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