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Five Star Ford

North Richland Hills, TX

4.9
8,512 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,512 reviews

January 14, 2025

Five Star Ford was a great dealership! They were helpful and courteous, and there was no pressure during the buying process. They were upfront about their pricing and gave me a great price More

by Schaupp
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

The dealership is a very large one with lots of variety. Everyone there was very nice and welcoming compared to others i’ve been to. Alfred was absolutely amazing with the sales process. he wasn’t trying to More

by martinashton
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Five Star Ford was helpful, courteous, and accommodating. Gary Crosby did a great job with assisting our family with the purchasing process of our beautiful 2019 Cadillac Escalade. Thank you!. More

by Pamela Gonzales
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Alfred was very easy to work with and he was very honest about the car he was selling us. More

by Akchaudhry
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Honest and straight forward with their sales dealership in the Dallas Fort Worth area. Lewis bass and Justin kept things simple and quick. More

by Srikar Nimmagadda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Really enjoyed and appreciate my help buying our car and working with William May. He was very pleasant and knowledgeable to work with and we would be happy to work with him again in the future. More

by pcooper139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Alfred was wonderful to work with and did not pressure us as we were looking and making a decision. More

by Miguel.dorame
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Alfred was a very good no hassle salesman, great experience. Finance office was a good positive experience. More

by cjkalisek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

They were great to work with and it was the best experience i've had at a dealer when making a purchase. They were honest and made the experience as easy as possible to get exactly what we wanted fo More

by FernandoR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

The dealership is spacious with a nice layout. There were several pre -owned vehicles available. The staff were courteous & friendly. Lewis Bass was our facilitator/ rep ; I had called earlier to More

by Glennwhite729
Recommend Dealer
Yes
Employees Worked With
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.