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Five Star Ford
North Richland Hills, TX
8,713 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one.
Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 8,713 reviews
January 11, 2026
The dealership is good. They are straightforward. They do a good job being fair with their prices and inventory. They are straightforward. They do a good job being fair with their prices and inventory. More
by yyakir
January 10, 2026
Alfred, and David in finance were knowledgeable, professional, and really nice. Thanks so much! I love my new Ford Escape! professional, and really nice. Thanks so much! I love my new Ford Escape! More
by blakesterrocks
January 06, 2026
Honestly, this was the easiest and best car purchase I’ve ever had. No upselling, no tricks, no back-and-forth negotiations. Just clear communication, fast process, and total honesty. Darrin was amazing to w ever had. No upselling, no tricks, no back-and-forth negotiations. Just clear communication, fast process, and total honesty. Darrin was amazing to work with — I’d recommend him to anyone without hesitation. More
by Armen
Employees Worked With
January 03, 2026
I have been dealing with Five Star Ford for the past 5 years and will continue to buy all my vehicles from here. years and will continue to buy all my vehicles from here. More
by robert157560
January 03, 2026
Fast and efficient. Everyone was super nice and friendly. They kept making sure that we were being taken care of. Everyone was super nice and friendly. They kept making sure that we were being taken care of. More
by abbiethumudo
Employees Worked With
January 03, 2026
Lewis was fantastic to work with. He listened to what we wanted and worked with is to get our new vehicles out the door quickly. He listened to what we wanted and worked with is to get our new vehicles out the door quickly. More
by hatfieldxh3
Employees Worked With
January 03, 2026
Very nice and a great person to work with. Definitely will be purchasing another vehicle with him. Definitely will be purchasing another vehicle with him. More
by Jrgva
Employees Worked With
December 31, 2025
Darrin was fantastic to work with. He went above and beyond for my family to help us find the perfect car! He went above and beyond for my family to help us find the perfect car! More
by Bayturn11
Employees Worked With
December 31, 2025
Dealership was great to work with! Very smooth process from start to finish! Would recommend to anyone. Very smooth process from start to finish! Would recommend to anyone. More
by Bayturn11
Employees Worked With
December 22, 2025
We love Five Star Ford. They treat you like royalty! What a wonderful customer service experience. They treat you like royalty! What a wonderful customer service experience. More
by ccarlabeth
Employees Worked With
