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Five Star Ford

North Richland Hills, TX

4.9
8,491 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,491 reviews

December 23, 2024

Great experience! I enjoyed working with my salesperson, Alfred, who has been at the dealership for almost 20 years. This dealership has solid, efficient customer serv More

by lsnelson1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Five Star is a very well established dealership, who you can trust. William May is your honest dealer who would work with you to get the vehicle your dreams. For my next vehicle, I am definitely going back More

by phil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Mr Bass was excellent to work with. Strongly recommend him to others. No pressure and completely straight forward about the process. More

by Robert Beard
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Five Star Ford is the best dealer I’ve used in a long time for non luxury car sells. I’ve had several Mercedes and BMW’s that I have had excellent customer service at their stores. Five Star Ford rivals More

by slycraft
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Recommend Dealer
Yes
Employees Worked With
Q Simms 5stars
December 12, 2024

Absolutely amazing experience! ! Rick Dike is always wonderful to work with and I always have a 5 star experience with every purchase! I will never go anywhere else! Thank you again More

by Kristen White
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Very streamlined dealer, they know how to keep the process of buying a new truck fast and painless. More

by Striegel.mark
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Five Star Ford in NRH was amazing. The service was friendly and fast. Gary Crosby handled our sale. He listened to our wants and needs. The process of looking and finding a great deal More

by meggan_ferguson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Rick Dike is the absolute best! He came in on his day off to finish my purchase. He had me out the door and back to work by 10A.M. The experience of buying my very first brand new v More

by Lori Morrow
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Lewis was fantastic! He was very calm with our kids, and he knew a lot about the cars we were looking at and even helped us install our carseats to see if they would work More

by taracwestbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

The team at Five Star was incredible throughout the entire process - from Sales & Financing through Accessories. I specifically worked with Rick Dike, Lee Clanton, David Hill & Sam Oreggio - their enth More

by tscarcello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Oreggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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