Five Star Chevrolet - Service Center

I had an excellent service Service was excellent sales guy Kendrik Goodman exceptional great. I would recommend five star Chevy Dealer before I would than in my hometown Sumte Service was excellent sales guy Kendrik Goodman exceptional great. I would recommend five star Chevy Dealer before I would than in my hometown Sumter SC. More

Svc Dept and Dan Smith's team go over and beyond to please. Finance Dept needs to be reviewed in writing up contracts. Last lease I had 4 different people working on my lease, then when I need to use a provis Finance Dept needs to be reviewed in writing up contracts. Last lease I had 4 different people working on my lease, then when I need to use a provision for a new tire the person who wrote up the lease wrote up wrong and it was cancelled without even notifying me. More

Excellent service! Oil change and new tires at a great price and fast to boot! Dan Smith went above and beyond as usual. Service Department highly recommended. Oil change and new tires at a great price and fast to boot! Dan Smith went above and beyond as usual. Service Department highly recommended. More

Best service in town Always helpful and they get the job done in a timely manner. Had a warranty issue, part was ordered and installed with no issue at all. Thanks Always helpful and they get the job done in a timely manner. Had a warranty issue, part was ordered and installed with no issue at all. Thanks More

Heavy Chevy I came in for a Standard oil change. I experienced Great service. The Service team did a great job and I had no issues. I will come again I came in for a Standard oil change. I experienced Great service. The Service team did a great job and I had no issues. I will come again More

Recall on brake pedal I had an appointment, but they were busy. It took approximately 45 minutes before my truck was taken to be worked on, but it was quickly done. I had an appointment, but they were busy. It took approximately 45 minutes before my truck was taken to be worked on, but it was quickly done. More

Service Dan Smith was very helpful as was all the employees in the service department. Customer service at this location is always professional. We have been Dan Smith was very helpful as was all the employees in the service department. Customer service at this location is always professional. We have been using Give Star for four years now without any complaints. More

Prompt and professional I've been using Five Star for five years now. The service department just keeps getting better with each appointment. With the cost of today's repai I've been using Five Star for five years now. The service department just keeps getting better with each appointment. With the cost of today's repairs, it's important that the work be done thoroughly and thoughtfully. I get both at Five Star. I also usually wait onsite while my repairs are completed and I get to view how they treat all the customers and I see many that, while not always pleased that the work is required, they do more often than not appreciate the clear and direct way they deal with their customers. More

Poor Service I received an email from Five Star inviting me to rate my experience on this site, so I figured I'd take the opportunity to do so. The service depa I received an email from Five Star inviting me to rate my experience on this site, so I figured I'd take the opportunity to do so. The service department did not fix a simple alignment problem on a 2016 Tahoe. Made an appointment online and detailed that the vehicle wandered and that the steering wheel was not properly centered. Received a phone call mid day saying that the tech drove it and everything was fine. I don't think I would have brought it in if it were. Told the service advisor I wanted an alignment even if I had to pay. They claim they did an alignment but issue is still present and they didn't even bother to recenter the steering wheel. Waste of time. Will need to bring vehicle to another shop for resolution. More

Dan Smith customer service Dan Smith helped me with getting my husband vette fixed with the outmost respect and dignity. Thank you for your help With the vette. Melissa Fulmer Dan Smith helped me with getting my husband vette fixed with the outmost respect and dignity. Thank you for your help With the vette. Melissa Fulmer More