Five Star Chevrolet - Service Center

Good communication from the team. Timely response. Showed genuine customer care during my visit. Easy to schedule service. Timely response. Showed genuine customer care during my visit. Easy to schedule service. More

Quality service. Great customer support throughout car service time. Polite staff. Travis Buie is awesome! Great customer support throughout car service time. Polite staff. Travis Buie is awesome! More

I always receive excellent service when I take my car in. Thank you very much. Thank you very much. More

Doug always listen to my issues and he always find me a solution for my problem. solution for my problem. More

I travel for work and was in town, 190 miles from home. Engine was making a "rattling" sound that was suspicious. Needless to say, couldn't recreate it when I took it in, but they checked it out and ended Engine was making a "rattling" sound that was suspicious. Needless to say, couldn't recreate it when I took it in, but they checked it out and ended up fixing another, unrelated problem I was putting off. The fact they were proactive on an issue that presented itself makes me wish they were my local mechanic. It's always hit or miss with dealers, but they've earned my trust. Just might see me and my Camaro again. More

Doug made it so easy for us to service our car. Doug is so kind and professional! We watched tv in a very comfortable lounge and before you know it our car was ready! Doug is great at his job! 10 Doug is so kind and professional! We watched tv in a very comfortable lounge and before you know it our car was ready! Doug is great at his job! 10 Stars! More

Service is always great for me. They are always friendly and polite. They do a great job. They are always friendly and polite. They do a great job. More

The service I received was not up to par for a couple of months now. I mentioned many times in the past when I went to the dealership for oil changes and transmission flushes that I did not feel comfortabl months now. I mentioned many times in the past when I went to the dealership for oil changes and transmission flushes that I did not feel comfortable with the way my transmission was shifting and stated it felt like the transmission was slipping. I kept receiving the regular vocabulary of "the sensor light is not on so there is nothing we can do". I let it go and took their word for it. Then I figured why don't you get up off your behind and test drive it for yourself and let me know what you think like real mechanics did in the past. Long story short, I was driving to work and now the "D" (Drive gear) started to light up red and the RPMs shot to the roof while not moving any quicker. I continued to drive to get off the next exit for work and then the sensor light (transmission) finally lit up and I went straight to the dealership. I received the news from them later that morning that it was indeed the transmission. Something I knew a few months ago and tried to let them know so they could catch it. I believe this is something that should have been caught early if they actually did their inspections when they take cars in, if they actually did the inspections when the oil changes are done or even when the transmission or whatever service I had done. I believe they sold me a lemon and knew it. I also made complaints about the radio and electronics of the vehicle acting up. I will not buy another vehicle from 5 Star or recommend anyone else buy a car from them. I would also tell the finance companies not to finance their deals because of this. I bought many used and new cars from them and believe me this will be my last. More

Great service good people nice environment will come back for all services on my truck for all services on my truck More