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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
557 Reviews

557 Reviews of Five Star Chevrolet - Service Center

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December 14, 2023

I had the wrong date, but JR was able to work me in. Great service and very satisfied. I've been at the Stonebriar and Huffines location, and this by far is the best. I wish I knew you were here all the More

by TED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
Dec 14, 2023 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, TED! We look forward to the opportunity to serve you in the future, and we hope to make your next visit even more enjoyable.If there's anything specific you would like us to address, please feel free to reach out to JR and our team at 972-389-6700. We appreciate the chance to serve you. Sincerely, Chris Selbach, Service Director

December 13, 2023

Amazing customer service. Both Bryce and Amanda are great. Always going above and beyond for the customer More

by Meaganlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels
Dec 14, 2023 -

Five Star Chevrolet responded

Meaganlee, We're always happy to welcome you to Five Star Chevrolet. Assisting you with your automotive needs is our pleasure. Reach out to Amanda and Bryce at 972-242-6415 whenever you have questions about your vehicle. Wishing you safe travels, and thank you once more for supporting our dealership. Sincerely, Chris Selbach, Service Director

December 11, 2023

Had an amazing service advisor plus tech even if my truck was there for almost 4 months More

by yalely123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Five Star Chevrolet responded

Yalely123, We appreciate you at Five Star Chevrolet. Thank you for recognizing Brian and our service center. Count on us for future auto care by scheduling your next appointment at 972-389-6700. Best regards, Chris Selbach, Service Director

December 06, 2023

I really like 5 Star Chevy. They have a great business model. Based upon customer satisfaction a great product called Chevrolet. With great Employees that represent professionis More

by Dennis Botkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Casseles, Jeff Cassels
Dec 07, 2023 -

Five Star Chevrolet responded

Dennis, We are grateful to have you as a Five Star Chevrolet customer. Congratulations on the purchase of your new Malibu Premier! Don't hesitate to stop by or call 972-389-6700 to revisit any of your new car's features. We want to make certain your have fond memories of this car, too. Happy Holidays, Alan Brown, General Manager

November 30, 2023

The service was excellent! The staff was super nice. Excellent communication. Will go again! Thank guys! More

by Lettyr2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels
Dec 01, 2023 -

Five Star Chevrolet responded

Lettyr2009, Thank you for endorsing the Five Star Chevrolet service staff. Our team wants you to be knowledgeable and comfortable with your vehicle. When you have questions, don't hesitate to reach us at 972-389-6700. Safe travels, Chris Selbach, Service Director

November 29, 2023

Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days! More

by Kharri6484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Five Star Chevrolet responded

Kharri6484, We appreciate the opportunity to help with your vehicle's care at Five Star Chevrolets. Between visits, reach our service staff at 972-389-6700. We are here to share our knowledge and advice. Thank you, Chris Selbach, Service Director

October 25, 2023

I was please that since there were cars before me, I was called a Lyft home. Once my car was ready, a Lyft was sent to my home and picked me up. I was impressed. Thank you More

by pguzman1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Five Star Chevrolet responded

Pguzman, Thank you so much for taking the time to share your feedback about your service visit at Five Star Chevrolet! We are thrilled to hear that you had a great experience with Brian and enjoyed the convenience of our Lyft service to help you get on your way. We look forward to scheduling future appointments at 972-389-6700. We are here for you! Take care, Chris Selbach, Service Director

October 20, 2023

The dealership is always top notch the service advisor are great good communication and speedy service More

by ktoddpuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Five Star Chevrolet responded

Ktoddpuckett, At Five Star Chevrolet, we're committed to providing you with a positive experience. It is great to know our service team succeeded in meeting your expectations. Call us again at 972-389-6700 when you need our vehicle care advice. We are here to help in any way we can. Thank you, Chris Selbach, Service Director

October 11, 2023

Great customer service from Jessie keep’n me updated on the vehicle and consulting with me More

by rybarra70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Five Star Chevrolet responded

Rybarra70, We're pleased to hear about the great customer service you received from Jessy and the Five Star Chevrolet service team. Keeping you updated and providing valuable consultations are crucial aspects of our commitment to our customers. Thank you for sharing your positive experience! Call us any time at 972-389-6700. Best regards, Chris Selbach, Service Director

October 09, 2023

Sams five Chevrolet is an awesome place. Thank you so much to Mr. JR Lopez a big shout out to him. He is a wonderful wonderful sales person technician engineer thank you so much. More

by sepulvedae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
Oct 10, 2023 -

Five Star Chevrolet responded

Thank you, sepulvedae, for taking the time to endorse JR and Five Star Chevrolet. Know that we welcome your questions at 972-389-6700. We continue to be available whenever you need our vehicle advice. Take care, Alan Brown, General Manager

Oct 10, 2023 -

sepulvedae responded

Thank you enjoy your afternoon.

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