Five Star Chevrolet - Service Center

Service Tom was very helpful and went beyond what was requested to improve the service experience. Items requested were fixed/repaired plus he identified add Tom was very helpful and went beyond what was requested to improve the service experience. Items requested were fixed/repaired plus he identified additional items in need of repair (at no cost)! More

Couteous, thorough, and prompt service visit Having purchased my 2012 Silverado at this dealership, and having it serviced there its whole life, I have built a good relationship with Tom, in the Having purchased my 2012 Silverado at this dealership, and having it serviced there its whole life, I have built a good relationship with Tom, in the service department. I called him to schedule my service, advise of a part replacement that was needed, and to request a loaner vehicle. When I arrived, I was greeted promptly, paperwork was filled out, the loaner was pulled around, and I was out the door in minutes. Tom was in contact with me to review and confirm the work to be done, advised me of the total cost, and that the vehicle would be ready by the end of the day. He later called again to confirm that the vehicle was ready for pick up, and that I could show up at my convenience. When I did pick the vehicle up, it was washed and everything was completed to me satisfaction. I couldn't ask for anything more when having my automobile serviced. Thank you Five Star Chevrolet for executing flawlessly. More

Service Review Five Star Chevrolet has been servicing my car for years and I'm very pleased with their customer service and their work. I would recommend to anyone! Five Star Chevrolet has been servicing my car for years and I'm very pleased with their customer service and their work. I would recommend to anyone! More

Silverado service Brought my 2013 Silverado for routine service. As always Tom Smith was great. Couldn't ask for better service. Very polite and informative. Did what h Brought my 2013 Silverado for routine service. As always Tom Smith was great. Couldn't ask for better service. Very polite and informative. Did what he could to lower costs to make work more affordable. I wouldn't go anywhere else. More

I LOVE 5 STAR CHEVROLET Good service,friendly personal. .. excellent work. I recommend 5 Star Chevrolet on Carrollton best place to buy a new pick up. ..excellent place... I Good service,friendly personal. .. excellent work. I recommend 5 Star Chevrolet on Carrollton best place to buy a new pick up. ..excellent place... I love this place More

Satisfied Tom Smith always takes care of me and your technicians are excellent! I have always had a great experience with Van/5 Star Chevrolet. Thanks! Tom Smith always takes care of me and your technicians are excellent! I have always had a great experience with Van/5 Star Chevrolet. Thanks! More

Excellent Customer Service and Very helpful I gave the 5 star rating because I was truly happy with the service I received. Beautiful facility and on-time service. When I arrived the loaner ca I gave the 5 star rating because I was truly happy with the service I received. Beautiful facility and on-time service. When I arrived the loaner car was ready and so was Tom. More

Best service anywhere Beautiful facilities, extremely friendly and personable employees, service impeccable. I recommend this dealship for sales and service. I purchased m Beautiful facilities, extremely friendly and personable employees, service impeccable. I recommend this dealship for sales and service. I purchased my Camaro when it was VAN and has had all service completed at this VAN and a FIVE STAR. Since FIVE STAR acquired VAN we have new gorgeous facilities and fantastic service. More

Treated Like Family I had to drop my truck off for servicing, but needed to be home for an unexpected repair on my home. Tom found this out and offered me transportation I had to drop my truck off for servicing, but needed to be home for an unexpected repair on my home. Tom found this out and offered me transportation to and from the dealership so I could keep my appointment. That really got me out of a bind. You just don't get service like that anymore. I will continue to make Five Star Chevrolet my dealership of choice. More

Fast, friendly and efficient I arrived at about 8am on Saturday and was leaving within an hour or so. I has questions that were answered to my satisfaction by Isabel. I arrived at about 8am on Saturday and was leaving within an hour or so. I has questions that were answered to my satisfaction by Isabel. More