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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
557 Reviews
Call Service Center (469) 251-7822

557 Reviews of Five Star Chevrolet - Service Center

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October 11, 2024

Amanda went above and beyond. I was out of town when the car was done so she offered to Uber my wife to the dealership from our home in Keller. More

by Bigrussbuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Five Star Chevrolet responded

Bigrussbuss, On behalf of Amanda and the Five Star Chevrolet service team, thank you for your kind endorsement. We do our best to make pick up and delivery as easy as possible. When we can help again in the future, please reach Amanda at 972-389-6700. Take care, Chris Selbach, Service Director

October 10, 2024

Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Five Star Chevrolet responded

SR2207, We are grateful to help with your auto care at Five Star Chevrolet. Thank you for recognizing our staff and please call on us again at 972-389-6700. Let us know when we can be of service in the future. Take care, Chris Selbach, Service Director

October 09, 2024

Service was quick and they explained all that was done They even washed my truck! More

by jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Five Star Chevrolet responded

Jo, Whenever you need vehicle advice, don't hesitate to call Bryce and our techs at 972-389-6700. Helping you keep your truck in good shape is the goal. We look forward to seeing you again at Five Star Chevrolet. Thank you, Chris Selbach, Service Director

October 03, 2024

Mr Lopez excellent customer skills to handle your service advisor needs in a timely manner 💯 More

by m87guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Five Star Chevrolet responded

M87guerrrero, Your feedback is important to us at Five Star Chevrolet. Thank you for working with J.R. in our service center. Don't hesitate to call 972-389-6700 should you need additional assistance. Best regards, Chris Selbach, Service Director

October 02, 2024

JR was very helpful in communicating with me through the process. They washed my car, and the repairs were done to my satisfaction. More

by Lighthrt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Five Star Chevrolet responded

Thanks, Lighthrt1! We're happy to have you as part of the Five Star Chevrolet family. Call JR and our team at 972-389-6700 if you need anything. Enjoy safe travels. Best regards, Chris Selbach, Service Director

October 01, 2024

Advisor and tech were on top of everything. Quick turn around and done right. Highly recommended. More

by thegardnerfltrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Five Star Chevrolet responded

Thegardnerfltrx, We appreciate your business at Five Star Chevrolet and value your feedback. Your positive comments about your service experience are very much valued. Bryce, Jason, and our techs welcome vehicle questions at 972-389-6700. Thank you for sharing. Take care, Chris Selbach, Service Director

September 16, 2024

5Star Chevy has serviced my vrehicles for many years and I recommend them to others More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Five Star Chevrolet responded

Larry, Thank you for your positive review! We're committed to providing quality service to our Five Star Chevrolet customers. We're grateful for your business. Give Amanda and our service team a call at 972-389-6700 for advice any time. Take care, Chris Selbach, Service Director

September 02, 2024

Bryce did great. He listened to my concerns and took action. Chris has a great team in his service personnel. I highly recommend and continue to do my work and Buy tr More

by Seanojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Five Star Chevrolet responded

Thank you, Seanojohnson, for sharing your Five Star Chevrolet service experience. Bryce and our techs are always available for vehicle questions at 972-389-6700. Don't hesitate to ask for their advice. Safe travels! Take care, Chris Selbach, Service Director

August 30, 2024

The service was performed in a timely manner, Mr Lopez was very professional and informative! More

by miathegreat35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Five Star Chevrolet responded

Miathegreat35, It is always great to hear from our Five Star Chevrolet friends! Thank you for recognizing J.R.. Between visits, we are here to offer vehicle advice. Just give us a call at 972-389-6700. Safe travels! Take care, Chris Selbach, Service Director

August 27, 2024

The service advisor was great. The Quality control could use some improvement before delivery of vehicle. More

by brown mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Five Star Chevrolet responded

Thank you, brown mule, for choosing the Five Star Chevrolet service team to care for your vehicle. Your candid comments help us improve our delivery services and we hope to show you our improvements with your next visit. If you have additional feedback, please reach me at cselbach@sampack.com or 972-389-6700. We value the chance to help with your auto needs. Sincerely, Chris Selbach, Service Director

Aug 28, 2024 -

brown mule responded

Chris, My family has been with Five Star Ford since the 1980s, until Ford decided to screw with their customers during the Bronco garbage. Needless to say we are no longer Ford customers! Sam Pack has ALWAYS been a family oriented company. I know SP Chevrolet will treat its customers with respect.

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