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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
557 Reviews

557 Reviews of Five Star Chevrolet - Service Center

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December 04, 2024

Outstanding service department for those that are very particular about their cars. My service advisor, Amanda Agosta, has been taking excelling care of me for YEARS at Sam Pack Chevy. More

by ErikRadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Five Star Chevrolet responded

Erik, We're thrilled to hear that Amanda and the Five Star Chevrolet service team has been providing you with exceptional services for years. It's great to know that we are meeting your high standards. We appreciate your continued loyalty and look forward to serving you in the future. Give us a call at 972-389-6700 for your next appointment. Thank you, Chris Selbach, Service Director

November 25, 2024

Sam packs five star Chevrolet in Carrollton lives up to their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicia More

by Gary R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Five Star Chevrolet responded

Thank you, Gary, for recognizing the efforts of the Five Star Chevrolet service staff. Your kind words are appreciated and we look forward to scheduling future appointments at 972-389-6700. Safe travels and thanks again for being one of our valued customers. Take care, Chris Selbach, Service Director

November 20, 2024

Brian Great communicator, texted me when he said will do, Explained to me what’s when wrong with the electrical issue More

by amunoz@triarc-llc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Five Star Chevrolet responded

Amunoz, We appreciate your endorsement of Brian and the Five Star Chevrolet service center. Communication throughout a service visit is important and we are dedicated to helping our customers understand repairs. Give Brian and our techs a call at 972-389-6700 when you have future care needs. Thank you and safe travels! Best regards, Chris Selbach, Service Director

November 12, 2024

Para mi es una buena agencia, te atienden muy bien y el personal amable , desde que empese a llevar mi troka con ellos me gustó el servicio More

by Luciosot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
Nov 14, 2024 -

Five Star Chevrolet responded

Gracias, Luciosot, por elegir Five Star Chevrolet para el cuidado de tu camioneta. Entre visita, llámenos al 972-389-6700 si necesita nuestro asesoramiento. Queremos que esté informado sobre su vehículo. Buen viaje, Chris Selbach, director de servicio

November 10, 2024

Have used this dealor for years. Highly satisfied with all my visits over the last 10 years! More

by leavitt.jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Five Star Chevrolet responded

Jack, We are absolutely thrilled to hear about your positive experience at Five Star Chevrolet! Your satisfaction is our top priority, and we're so glad we could meet your expectations. Thank you for recognizing J.R. . We're looking forward to serving you again. Stay in touch at 972-389-6700. Thanks again, Alan Brown, General Manager

November 08, 2024

Great Costumer service! !! I brought my car for a recall on my car, I got there around 4-5 pm and they gave me a next day appointment got there at my appointment time and wi More

by AtlasCatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Five Star Chevrolet responded

Thank you, AtlasCatx, for choosing the Five Star Chevrolet service team! Bryce and our techs welcome additional vehicle questions at 972-389-6700. We are here to share our advice and expertise! Take care, Chris Selbach, Service Director

October 31, 2024

This is the best dealership I have ever had the pleasure of working with in my life More

by debbiet013188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nunez
Nov 01, 2024 -

Five Star Chevrolet responded

Debbiet013188, Thanks for choosing Five Star Chevrolet. We're so glad you're happy with our service team. We're here for you if you need anything. Reach out to 972-389-6700 for advice any time. Best regards, Chris Selbach, Service Director

October 16, 2024

Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

by j.d.zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Five Star Chevrolet responded

Thank you, j.d.zepeda, for recommending Bryce and Five Star Chevrolet. Your satisfaction is the focus in our service center and we want to hear from you at 972-389-6700 whenever you have vehicle concerns. We appreciate you and look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

October 12, 2024

Sam packs five star Chevrolet in Carrollton Texas is the best Chevy Dealership in Dallas. I appreciate everything that you guys did for me especially in service. Brian was a big help. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Five Star Chevrolet responded

Chris, Thank you so much for your great support of Five Star Chevrolet. Brian is a great source for vehicle knowledge. Between visits, don't hesitate to call him with questions at 972-389-6700. We are dedicated to helping you enjoy every mile in your ride. Take care, Chris Selbach, Service Director

October 11, 2024

Excellent, honest service. Quick turn around and great communication. Absolutely my dealership of choice. Will be bringing my truck here for all services. More

by David DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Five Star Chevrolet responded

Thank you, David, for recognizing Brian and the Five Star Chevrolet service center. Whenever you need our advice or expertise, please call 972-389-6700. We will be ready to help. Take care, Chris Selbach, Service Director