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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews
Call Service Center (469) 251-7822
Today: 7:00 AM - 7:00 PM Open Now
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570 Reviews of Five Star Chevrolet - Service Center

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February 22, 2023

Amanda was awesome to work with. Kept me informed throughout the repairs. Repairs were done correctly. More

by rpogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2023 -

Five Star Chevrolet responded

Rpogue, Thank you for sharing your Five Star Chevrolet experience with Amanda and Ian. Customer communication and care are priorities. Let us know when you seek future service at 972-389-6700. We are here for you! Best Regards, Chris Selbach, Service Director

February 20, 2023

I have a lot of confidence in Five Star Chevrolet service. It was a very timely visit and I feel confident that they perform their duties above and beyond the Call of Duty More

by Txkirtley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Five Star Chevrolet responded

Txkirtley, We appreciate hearing from you with a 5-star rating! Thank you for recognizing Amanda and Five Star Chevrolet. We hope to always be your first call for maintenance and repair needs. Call on us again at 972-389-6700. Take Care, Chris Selbach, Service Director

Feb 22, 2023 -

Txkirtley responded

N/A

Feb 22, 2023 -

Txkirtley responded

I have already responded.

February 19, 2023

After our service today we will be customers for life . Great customer service and communication More

by HeatherDHernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Five Star Chevrolet responded

Heather, It is so great to receive your recommendation of Jessy and the Five Star Chevrolet service department. Customer satisfaction is important and we continue to be available for your questions at 972-389-6700. Thank you, Chris Selbach, Service Director

February 19, 2023

Great customer service Jessy was awesome very friendly for being there early in the morning. More

by jersong182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Five Star Chevrolet responded

Thank you, jersong182, for taking the time to recognize Jessy and Five Star Chevrolet. We do our best to make servicing your vehicle convenient. Between visits, let us know if you have questions at 972-389-6700. We want you comfortable and knowledgeable in your vehicle. Take Care, Chris Selbach, Service Director

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February 18, 2023

The attention and the site is very nice, excellent service makes you feel comfortable, as for the advisor Manny I got a very excellent attention More

by Caryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
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Feb 19, 2023 -

Five Star Chevrolet responded

Caryn, Your complete satisfaction with our services at Five Star Chevrolet is the goal. Manny, Amanda, and our service team welcome your vehicle questions at 972-389-6700. We want to keep you informed and comfortable with your Chevy. Thank you, Chris Selbach, Service Director

January 30, 2023

Need work done on my truck. This is the only dealership that has worked on my truck. Several call to dealership to set an appointment and no return call. Called Alan Brow the GM More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Withem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cant remember
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Jan 31, 2023 -

Five Star Chevrolet responded

Hello Bob, You are a valued long-time customer at our dealership and we assure you we have been attempting to contact you. Although, Mr. Brown was out last week at meetings, several of our staff have left voice messages at the number we have on file. If you wouldn’t mind asking for James Cassels or Chris Selbach at 972-389-6700, we will gladly set your next appointment as soon as possible. Our sincere apologies for the delay in communications. We hope to hear from you soon. Sincerely, Chris Selbach, Service Director

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January 30, 2023

Fantastic service experience! Timely and well explained for everything that was needed and done. No complaints. More

by tkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Five Star Chevrolet responded

Tkelly, Timely and informative service is the goal at Five Star Chevrolet. Any time you have concerns with your vehicle, reach Brian and our techs at 972-389-6700. Between visits, we welcome your questions. Thank you for your high marks and business. Sincerely, Chris Selbach, Service Director

January 29, 2023

Great service, amazing staff. Car feels like new everytime I got it back from service. More

by Yilmard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Five Star Chevrolet responded

Yilmard, Customer experience is a high priority at Five Star Chevrolet. Thank you for letting us know your service visit went well. When Jessy or I can address future vehicle issues, please reach us at 972-389-6700. We appreciate you! Best Regards, Chris Selbach, Service Director

January 26, 2023

Thank you to the Management Team on every visit I’ve made. Your time & courtesy is appreciated. More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics, Manny Galan
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Jan 27, 2023 -

Five Star Chevrolet responded

Thank you, Coach Tonya, for taking the time to review your Five Star Chevrolet experience. We are more than happy to address the care of your GMC. We look forward to hearing from you in the future at 972-389-6700. Safe travels. Take Care, Chris Selbach, Service Director

January 21, 2023

Service as always SPECTACULAR! ! I will always bring my vehicle to Sam Pack 5 Star Chevrolet 🌟 More

by rlerma65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalijah Craine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2023 -

Five Star Chevrolet responded

Rlerma65, Your loyalty to Five Star Chevrolet is greatly appreciated. Thank you for choosing our service center for your vehicle's care. When you need our knowledge or advice, we welcome your questions at 972-389-6700. We are here to help with all of your automotive needs. Sincerely, Chris Selbach, Service Director

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