Back

Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

Sort by
June 13, 2023

Everyone, especially Bryce, was very nice helpful and professional. I appreciated that. Thank you for the exceptional service! More

by MOMMSYNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels
Jun 14, 2023 -

Five Star Chevrolet responded

Hello MOMMYSYNG, We are delighted to hear that your experience at Five Star Chevrolet was exceptional and that we were able to meet your expectations. Bryce and our team strive to provide the highest level of service to all our customers. We welcome the chance to address future care needs at 972-389-6700. Thank you, Chris Selbach, Service Director

June 03, 2023

Scheduled a recall on my 2500. Added some routine maintenance as well. Picked up the same day. Overall very happy with the experience. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR
Jun 05, 2023 -

Five Star Chevrolet responded

Thank you, Jose! Receiving high marks and positive comments from satisfied customers like yourself is incredibly rewarding and serves as a testament to the hard work and commitment our team at Five Star Chevrolet puts into delivering a satisfying experience. Your words of appreciation motivate us to continuously raise the bar and maintain the highest standards of service. Call on us any time at 972-389-6700. Sincerely, Chris Selbach, Service Director

June 02, 2023

Todo fue bien me gustó mucho el servicio muy buena comunicación con el Service advisor Amanda buen trabajo definitivamente regresó con ella para trabajar en my vehículo en una futura ocasión. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Snellgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Five Star Chevrolet responded

Hola Angel, En Five Star Chevrolet, nos enorgullecemos enormemente de poder cumplir y superar tus expectativas, y tus comentarios alimentan nuestra motivación para elevar el listón aún más alto. Infórmenos cuando tenga futuras necesidades de servicio al 972-389-6700. Esperamos verte. Gracias, Chris Selbach, Director de Servicio

June 02, 2023

Big THANK YOU to the Technicans that have worked on my vehicle today & the previous month. I have really enjoyed driving with no concerns of lights popping on. Thank you Mr. Brian & the Technicians th More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Five Star Chevrolet responded

Hello Coachtonyalyoung, We are grateful to have had the opportunity to assist you with your automotive needs at Five Star Chevrolet, and we remain committed to serving you and the rest of our community with utmost dedication and professionalism. If there is anything else we can do to assist you or if you have any further feedback or questions, please do not hesitate to reach out to us at 972-389-6700. We are here to ensure your complete satisfaction. Thank you, Chris Selbach, Service Director

May 27, 2023

With it being the beginning of a 3-day holiday weekend our service needs were met above and beyond our expectations. More

by Lmuhammad09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Five Star Chevrolet responded

Hello Lmuhammad09, Thank you so much for taking the time to share your positive experience at Five Star Chevrolet! We are thrilled to hear that our service team provided excellent care. Enjoy your long weekend and call on us again at 972-389-6700. Take Care, Chris Selbach, Service Director

May 27, 2023

The dealership has the best employees. From the first day I walked on the lot they made buying my truck an enjoyable experience. The service department has also been very helpful at explai More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Five Star Chevrolet responded

Daen, Thank you for sharing your wonderful feedback about your Five Star Chevrolet service visit. We are thrilled to hear that your experiences have been positive ones and that you are happy with the service you received. Reach Jessy, Brian, or me at 972-389-6700 any time. Safe travels, Chris Selbach, Service Director

May 24, 2023

Great work on an oil change and tire rotation. They were quick and were able to work me in as I arrived early. They also briefed me on the future maintenance plan and general estimated costs. More

by Sicembears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Five Star Chevrolet responded

Thank you, Sicembears, for taking the time to review your Five Star Chevrolet service visit. Customer experience and satisfaction are always the goal. Call on Brian and our techs at 972-389-6700 any time. Safe travels! Best Regards, Chris Selbach, Service Director

May 19, 2023

Brian was very helpful and knowledgeable. Explained the problem and allayed my concerns after service. More

by michaelmklauner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Five Star Chevrolet responded

Hello Michael, It is great to know you found Brian so helpful. We look forward to seeing you again at Five Star Chevrolet. Don't hesitate to call 972-389-6700 any time you have vehicle concerns. Thank you, Chris Selbach, Service Director

May 18, 2023

Good services , willing to send friends over to take a look for any car they are looking for More

by Eyesenia898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalijah Craine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck, Manny Galan, Hope Garcia
May 19, 2023 -

Five Star Chevrolet responded

Hello Eyesenia898, We really appreciate the high marks for our Five Star Chevrolet service staff. We remain available at 972-389-6700 for questions between visits. Let us know how we can offer advice at any time. Enjoy safe travels! Thank you, Chris Selbach, Service Director

May 02, 2023

I needed a state inspection. I was in and out quickly. Mark, their tech sent me a video of how my cars looks before it goes through the state inspection. He let me know my tire More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
May 03, 2023 -

Five Star Chevrolet responded

Hello kholbrook, We appreciate knowing you found the Five Star Chevrolet processes helpful. Don't hesitate to contact our service team at 972-389-6700 for future vehicle care needs. We want you completely comfortable and knowledgeable with your car. Thank you for your business and review, Chris Selbach, Service Director

...
15
...