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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews
Call Service Center (469) 251-7822

570 Reviews of Five Star Chevrolet - Service Center

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September 20, 2023

They took good care of my vehicle asap very satisfied things went smoothly I will always take my vehicle there for all repairs More

by Prettylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
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Sep 21, 2023 -

Five Star Chevrolet responded

Hello Prettylady, Your satisfaction is our top priority at Five Star Chevrolet, and we value your business. We understand that you have choices when it comes to where you care for your vehicle, and we are honored that you have chosen us as your preferred automotive partner. Don't hesitate to reach Brian, Rosa, Nathan, or me at 972-389-6700. We look forward to serving you again. Thank you, Chris Selbach, Service Director

September 08, 2023

I have taken my vehicle to service a few times and the service that I have received is excellent I really recommend Five Star Chevrolet for any service that your vehicle might need. Great Service overall More

by Gtellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Sep 09, 2023 -

Five Star Chevrolet responded

Gtellez, We are grateful to help with your vehicle's care at Five Star Chevrolet. Thank you for recognizing JR and don't hesitate to call 972-389-6700 with questions. We are here for you. Take care, Chris Selbach, Service Director

September 01, 2023

As always, thanks for the fast turnaround time, early morning greetings & getting to meet new faces. More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Lopez
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Sep 02, 2023 -

Five Star Chevrolet responded

Thank you, Coachtonya.young, for recognizing Rosa, JR, and the Five Star Chevrolet service department. We genuinely hope to have the privilege of serving you again and exceeding your expectations. Call on us again at 972-389-6700. Best regards, Chris Selbach, Service Director

August 30, 2023

Ambukka and Amanda were both friendly & prompt. They made sure to take care of me and that the noise in my car was addressed. More

by Hugo Prieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Ambukka
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Aug 30, 2023 -

Five Star Chevrolet responded

Ambukka22, Thank you for rating your Five Star Chevrolet service visit. Customer experience is a priority with our service team. Call on Amanda and Luis again at 972-389-6700. We want you safe during your travels. Take care, Chris Selbach, Service Director

August 29, 2023

Brian in service is amazing. Hands down best service advisor. Turn around was insanely fast for a transmission replacement. Couldn’t be happier. Brian made sure I was golden no m More

by Jonellis51194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Five Star Chevrolet responded

Hello Jonellis51194, At Five Star Chevrolet, we're here to support you every step of the way, whether you need assistance with maintenance, have any questions, or are considering another vehicle in the future. Our dedicated team is committed to ensuring your satisfaction and making your automotive journey as smooth and enjoyable as possible. Brian and our team look forward to hearing from you again at 972-389-6700. Thank you, Chris Selbach, Service Director

August 29, 2023

As always, good customer service, very friendly staff, very professional, it is always a pleasure to take my car to the agency. More

by Vicmag1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Five Star Chevrolet responded

Hello Vicmag1973, We appreciate helping with your vehicle needs at Five Star Chevrolet. Whenever you need our advice, call 972-389-6700. We will be ready to assist. Thank you for your endorsement. Take care, Chris Selbach, Service Director

August 26, 2023

Jessy is a great service advisor. We're always pleased after taking our truck to Sam Pac Chevrolet! Her customer service is always superb. More

by Tallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Five Star Chevrolet responded

Hello Tallie, Your endorsement of Jessy, Rosa, and the Five Star Chevrolet service team is very much appreciated. Customer care is a priority and we look forward to serving you again. Please reach Jessy at 972-389-6700 to schedule your next appointment. Thank you, Chris Selbach, Service Director

August 26, 2023

The service was excellent,communication was great, Sam pack took better care of me than the place I bought the truck from More

by Stevensalazar301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

Five Star Chevrolet responded

Steven, We appreciate knowing your Five Star Chevrolet service visit went well. Reach Brian and our techs at 972-389-6700 with questions at any time. We are here to help you enjoy your truck. Thank you, Chris Selbach, Service Director

August 20, 2023

Excelente servicio a todos los clientes muy amables repetosos escuchan el problema simplemente excelente trato mil gracias More

by Isabel pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2023 -

Five Star Chevrolet responded

Gracias Isabel por tomarse el tiempo para calificar su visita de servicio Five Star Chevrolet. Vuelva a llamar a Jessy para obtener asesoramiento al 972-389-6700. Te apreciamos. Cuídate, Chris Selbach, director de servicio

August 19, 2023

Dealership called and said they would find out what is wrong and will fix it. Will give me a loaner till it’s fixed. More

by shaffermant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres nunez
Report | Print
Aug 21, 2023 -

Five Star Chevrolet responded

Thank you, shaffermant, for working with our team at Five Star Chevrolet. We value you and your business and we hope to hear from you again at 972-389-6700. Sincerely, Chris Selbach, Service Director

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