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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
567 Reviews

567 Reviews of Five Star Chevrolet - Service Center

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March 28, 2025

I bought my Traverse at one dealership. I chose Sam Pack Chevrolet as my dealership for maintenance and service. I couldn't be happier with this decision. In 2022 you basically had to bu More

by tdandhef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Five Star Chevrolet responded

We're thrilled you chose Five Star Chevrolet for your Traverse's maintenance, tdandhef. It's great to know you appreciate our communication processes. Thank you for your trust and loyalty, we look forward to scheduling future appointments at 972-389-6700. Take care, Chris Selbach, Service Director

March 27, 2025

Service staff was very professional, prompt and set expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Escorza-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Five Star Chevrolet responded

SR2207, Providing great service is our priority at Five Star Chevrolet, so we're very happy to hear about your positive experience! Thank you for recognizing our staff and for your business. We look forward to scheduling your next appointment at 972-389-6700. Best regards, Chris Selbach, Service Director

March 26, 2025

Service is always on point with great pricing and excellent work. Always done in a timely manner and communication is excellent the whole way through. Excellent staff as well! More

by mnlagosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Five Star Chevrolet responded

Mnlagosto, Thank you so much for endorsing the Five Star Chevrolet service team! Between visits, we are available at 972-389-6700. Keeping you knowledgeable about your vehicle is a priority. Call us any time. Best regards, Chris Selbach, Service Director

March 25, 2025

Brian was great as always, kept me informed through the entire process. The tech did such a good job I couldn't tell my vehicle was even touched. More

by thegardnerfltrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Five Star Chevrolet responded

Thanks, thegardnerfltrx, for choosing Five Star Chevrolet! When you need the advice from our advisors or techs, give us a call at 972-389-6700. We are happy to share our knowledge and expertise. Enjoy a smooth ride! Take care, Chris Selbach, Service Director

March 23, 2025

I came in boo hoo'n on Amanda's shoulder. My check engine light was on. She patted me on the back and said "darlin' I'll fix you up!" And she did. I picked up my car. She winked at me and com More

by Jeffmoore75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Five Star Chevrolet responded

Thank you, Jeffmoore75, for stopping by Five Star Chevrolet for help with your vehicle care. Amanda and our service team are available at 972-389-6700 should you need additional advice. We hope to remain your first choice for automotive maintenance. Best regards, Chris Selbach, Service Director

March 20, 2025

All work done professionally. Service writer Brian and others were excellent.. All service done same day. Appreciate free shuttle back and forth. More

by Vichooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Five Star Chevrolet responded

We appreciate you, Vichooch! Thank you for allowing the Five Star Chevrolet service team the chance to help with your vehicle care. Brian and I welcome any additional questions at 972-389-6700. Safe travels and thanks again, Chris Selbach, Service Director

March 18, 2025

Muy buena experiencia cuando me atendieron bien me preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente More

by enrique1797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Five Star Chevrolet responded

Gracias, enrique1797, por elegir Five Star Chevrolet para el cuidado de su auto. Si necesita asesoramiento vehicular, llámenos al 972-389-6700. Apreciamos su preferencia. Atentamente, Chris Selbach, Director de Servicio.

March 14, 2025

Alan Brown is by far best GM in the business, Jason always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James More

by foxschaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Five Star Chevrolet responded

Thank you, foxschaffer, for your kind words. We're absolutely thrilled to hear about your positive experience! It's our goal to provide top-notch service and build lasting relationships with our customers. We're glad our staff have exceeded your expectations. We appreciate you choosing Sam Pack's 5-Star Chevrolet and look forward to your next call at 972-389-6700. Best regards, Chris Selbach, Service Director

March 12, 2025

Brian in service took good care of me will be back for all my car services! More

by joannm615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Mariani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Mar 12, 2025 -

Five Star Chevrolet responded

Thank you, joannm615, for recognizing Brian and the Five Star Chevrolet service department. We're so glad Brian exceeded your expectations and we hope you do return! Reach out to 972-389-6700 for automotive advice any time. Best regards, Chris Selbach, Service Director

March 11, 2025

It’s was service beyond my expectations! ! Perfect., Bryce was on it, follow up calls, updates etc. More

by Ivan Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Five Star Chevrolet responded

Ivan, We're so happy to hear you had such a positive experience in the Five Star Chevrolet service center. Bryce's dedication to follow-up calls and updates is a testament to our commitment to customer satisfaction, Should you need additional advice, don't hesitate to call Bryce or me at 972-389-6700. Thank you, Chris Selbach, Service Director

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