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Five Star Chevrolet
Carrollton, TX
1,475 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,475 reviews
January 06, 2025
Friendly employees, good explanation of the work they would do and very fast delivery time for my truck. I am definitely grateful to the entire team. Thank you! would do and very fast delivery time for my truck. I am definitely grateful to the entire team. Thank you! More
by ferduke5
January 06, 2025
javonte was great! thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy. thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy. More
by samgonzales
January 04, 2025
The technician who was working on my vehicle took the time to make a video explaining the work needed. I found it both interesting and informative. Impressive indeed, Thanks 5 Star Chevrolet! time to make a video explaining the work needed. I found it both interesting and informative. Impressive indeed, Thanks 5 Star Chevrolet! More
by Bextermartini
January 04, 2025
The dealer and the staff were great. Amanda Agosto is a very good employee. She is the best. Amanda Agosto is a very good employee. She is the best. More
by Camaro Jack
Employees Worked With
December 30, 2024
The entire experience was easy, pain free. The vehicle I purchased was not at the dealership, so we completed all the paperwork then that drove it to my home for final approval The vehicle I purchased was not at the dealership, so we completed all the paperwork then that drove it to my home for final approval More
by Ed Veach
December 27, 2024
Service was done with minimal wait time for a discounted price. Recall issue was fixed quickly also. Staff was knowledgeable and courteous. price. Recall issue was fixed quickly also. Staff was knowledgeable and courteous. More
by jtsolari
Employees Worked With
December 25, 2024
Lloyd was wonderful. His customer service skills were top notch & he made sure that i left a happy customer! I highly recommend selecting him as your salesman & i also hi His customer service skills were top notch & he made sure that i left a happy customer! I highly recommend selecting him as your salesman & i also highly recommend sam packs 5 star Chevrolet as a whole. The entire experience of buying a car was great. Thank you guys! More
by LaurenTorres
Employees Worked With
December 21, 2024
They were very helpful very informative. Shouldn’t lots of information quick and excellent service. Shouldn’t lots of information quick and excellent service. More
by luvtopogo
December 20, 2024
I always get the best service. I’ve been coming here for years and will continue. I’ve been coming here for years and will continue. More
by October7175
Employees Worked With
December 16, 2024
Everything was wonderful! I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to m I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to make things as quick as possible. Mr. Facen even produced a meal for me when I wondered aloud about my need to eat lunch before getting to my scheduled event. More
by Shelly
