Five Star Chevrolet

This was my first car buying experience and I was very nervous. I had heard horror stories about car dealers and the way they try to take advantage of females and first time buyers. James Brown was the fi nervous. I had heard horror stories about car dealers and the way they try to take advantage of females and first time buyers. James Brown was the first to speak with me on the phone and made me feel comfortable enough to go test drive a Camaro at Van Chevrolet. He was very nice and made sure I knew what all the features are of the car. When we were done with the first drive he made sure I was happy and understood everything about the Camaro. We went inside and he introduced me to his manager James Chacon and the 2 of them walked me through the process. What surprised me was how comfortable I felt with the entire process and how James explained everything to me as it was happening. I was not sure about my credit and if I was getting a good deal but they showed me how my score compares to others and went over all of my payment options. I really couldn't believe how easy the whole thing was. GREAT JOB VAN CHEVROLET, you have a customer for life. I love my new Camaro and I will definitely send my friends to you. More

This was my first experience visiting a dealership and buying a new car. James Brown made me feel really comfortable and got me into my dream truck. He explained all of my options available and put me in buying a new car. James Brown made me feel really comfortable and got me into my dream truck. He explained all of my options available and put me in a great vehicle. I would definitely recommend him to all of my family and friends. More

James Chacon was an excellent low-pressure sales representative, and answered all of our questions and inquiries to our satisfaction. We had researched prices on the vehicle we were looking for exte representative, and answered all of our questions and inquiries to our satisfaction. We had researched prices on the vehicle we were looking for extensively, and found the Van Chevrolet price to be the lowest, without a lot of negotiation. As promised, the dealership stood behind the vehicle by repairing a leaky window we discovered three weeks after the sale, at no charge to us. More

Very committed to service their customer and pleasent to work with during sales. The sales team did not pressure me at any time. Made sure my experience, while at the dealership, was good, made sure my ne work with during sales. The sales team did not pressure me at any time. Made sure my experience, while at the dealership, was good, made sure my needs were satisfied. Made sure I understood I had a good understanding of the auto prior to leaving. More

Mark and Shaun went out of there way to assist me in purchasing my new 2011 Camaro SS - Wayne called my bank and reduced the payoff on my trade in. All 3 worked with me in every way to make my purchase purchasing my new 2011 Camaro SS - Wayne called my bank and reduced the payoff on my trade in. All 3 worked with me in every way to make my purchase an easy and pleasant experience !! Mark Garrett was very helpful - he found the car I wanted - there were only two with the options I wanted - found it immediately and secured a trade for it quickly ! More

We bought our first care in over 10 years. All of the staff was very helpful and found just the car for me in my price range. After the sale, it was even better. They have gone out of their way to make staff was very helpful and found just the car for me in my price range. After the sale, it was even better. They have gone out of their way to make sure the used car I bought lived up to my expectations. More

This is the 3rd vehicle I have purchased at Van Chevy over the past seven years. I always return to this dealership and give them a chance to earn my business, usually after visiting other dealers in the over the past seven years. I always return to this dealership and give them a chance to earn my business, usually after visiting other dealers in the Dallas area. As some personnel have come and gone, Van Chevrolet has been consistently at the top of their game when it comes to selling excellent quality vehicles and closing the deal with minimal discomfort. I had my eye on a 2010 Camaro because of the innovative styling and performance.In my 50s now, I still crave the kind of driving experience that only a performance car provides. Adam had the kind of grace and patience needed to keep me occupied through the process. I normally spend around 6 to 8 hours on a car deal, which is the case here as well. Romero listened to me and went right to the best deal on the car without "low balling" or attempting to beat me up about payments and price. These guys made it happen for me with the utmost professionalism and maturity. The sales manager personally greeted me and placed a phone call to thank me at the end of the day. The dealership is easily accessible from a major freeway (IH 35) and has a good variety of vehicles to test and consider. I landed on a 2010 Inferno Orange 1LT Camaro that is the finest V6 muscle car I have ever driven. I will certainly recommend this group to all of my friends and continue to give them a chance to earn my business in the future. Thank you. David J. Dallas, Tx. More

I was not happy with the 2010 crew cab I bought a few months ago. After talking to Wayne and Shaun they got me with James Bown and by the end of the day I left with a 2011 Texas Edition.I could not have months ago. After talking to Wayne and Shaun they got me with James Bown and by the end of the day I left with a 2011 Texas Edition.I could not have asked for better service,care and understanding. Thanks to the team at Van Chevrolet. Yes Van Can !!!!! Robert Johnson More

My initial experience with Van Chevrolet was online. The dealership was close to where I live, so I decided to check the inventory. I found a car I liked and sent in an email hoping that it was still availa dealership was close to where I live, so I decided to check the inventory. I found a car I liked and sent in an email hoping that it was still available. Before too long, I received an email from Mark Garrett who let me know that the car I was asking about was not available and he asked me to come in to check out the rest of their inventory. I went in the next day and met Mark. He was very receptive and very nice. He was unfortunately in the middle of several other deals and asked if I would mind working with one of his associates. That's when I met Jahn Smith..or "Big Jahn" as the other guys were calling him. Jahn was very nice as well. We walked the lot and looked a few different trucks before I decided on the truck that I liked. We took a test drive and when I got back we sat down to start the paperwork. Although it took a little long, the paperwork part of the deal was very easy...it was very busy that day, so I figured I might be there for a while. Jahn made sure I was comfortable during the entire process and answered any questions I had! Before too long I was meeting with Steve to settle the financial side of the deal. This is where I got nervous. Normally the "finance guys" are sneaky and can really screw you over or confuse you with all the extra stuff. Steve was straight forward, though. He laid everything on the table and asked what I wanted. I picked it all out, he answered any questions I had and then we finished up the paperwork. It was that easy. Before I left, Mark came back over to make sure everything went smoothly. He apologized for not being able to see everything through and wanted to make sure I was happy before I drove off the lot. I was, and he let me know that if I was satisfied to make sure to send anyone I know his way. The next morning I got a call from Mark and he was making sure I made it home safely since the weather was so bad the day before. He reminded me that he offers a $100 gift card to Chamberlain's Steak House if I referred anyone to him. Well, that sounded too good and my wife was ready for a new car. So, later that day we went back up to dealership and met with Mark. Once again he offered his polite and professional services and helped us get into a new car. Mark is, by far, the best car salesman I have ever worked with. I highly recommend him to anyone looking for a new car. I have yet to see that Chamberlain's gift card, but I'm sure it's on its way! Van Chevrolet has far exceeded any expectations I had for a car dealership. They will most definitely have my business in the future! More