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Five Star Chevrolet Cadillac Buick GMC - Service Center

Warner Robins, GA

3.5
152 Reviews

152 Reviews of Five Star Chevrolet Cadillac Buick GMC - Service Center

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September 30, 2021

I had my rear brakes replaced and all was done in a timely manner. Very satisfied with Tony’s assistance and with Dericks workmanship. I will definitely return in future for next time I need any serv More

by hatton1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in service and Derick
Sep 30, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, It is great to hear that our Service Department could assist you in a timely manner and meet your expectations. Thank you for choosing Five Star Cadillac of Warner Robins and we look forward to your next visit.

September 18, 2021

Great customer service and professionalism! They were quick to solve a maintenance issue! Thanks for More

by pj109north
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 19, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful experience with our Service Team. We are looking forward to your next visit with us here at Five Star Cadillac of Warner Robins.

September 17, 2021

Everyone is always nice and making sure I’m getting what I need. Was satisfied with the price of my service even driving a little farther to get it from y’all. More

by glhamlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Adside, Christina
Sep 18, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to leave this wonderful review! We really appreciate your business, and look forward to seeing you again on your next visit!

September 13, 2021

The service was good, but the price was steep! Charge an arm and a leg! The service guy was nice. The labor was more expensive than parts. I feel like a paid way to much for nothing. My air conditioner More

by Customer 43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Donahue
Sep 11, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent service experience, please feel free to reach out to me. I look forward to connecting with you. Thank you, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

August 19, 2021

Friendly, service . Always professional Ryan took care Friendly, service . Always professional Ryan took care of us as soon as we arrived. More

by Pittsburgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 19, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, This is exactly what we like to hear, that you encountered a professional and friendly service. It pleases us to know that our team could take care of you as soon as you arrived. At Five Star Cadillac of Warner Robins we appreciate your business and we look forward to working with you again.

July 31, 2021

Customer service was good and the service member Keith was prompt and did an amazing job. Well pleased with the service rendered it was timely More

by tamekacra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith in service dept
Jul 31, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, timely, efficient experience with us here at Five Star Cadillac of Warner Robins, We are looking forward to your next visit for any of your future automotive needs.

July 29, 2021

If you have a problem they will try to correct the issue. I like the follow up after each visit! They’ve got ways to constant communicate during service. More

by Cleduke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 30, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for choosing Five Star Cadillac of Warner Robins. We are happy to know that you were satisfied with our services. We hope to work with you again.

July 28, 2021

It's a good hometown dealership. Everybody is freindly. The wait was smooth didn't take long. Only thing is I wanted the tires to rotated and they were not. More

by owensjoe94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wascar "The Rock" Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, Thank you for your positive review. We are pleased that our team were able to work with you in a timely manner. We take on board your feedback about the tires. Thank you for choosing Five Star Cadillac of Warner Robins and we look forward to working with you in the future.

July 27, 2021

My truck was ready when I got off work. That was great. Too many emails and calls about appraisals. Don't like that at all. More

by fbrown605
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 29, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Five Star Cadillac of Warner Robins thanks you for the positive star rating! The team is glad your experience was great.

July 22, 2021

Always very professional and helpful. Everything was done as was stated it would be. Received text when my car was ready. Very efficient. Always satisfied. More

by cameron_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 23, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Cameron, Thank you for your positive review. We are thrilled you had a professional, helpful and efficient service experience with us here at Five Star Cadillac of Warner Robins. We are looking forward to your next visit with us for any of your automotive needs.