Five Star Chevrolet Cadillac Buick GMC - Service Center
Warner Robins, GA
152 Reviews of Five Star Chevrolet Cadillac Buick GMC - Service Center
Took truck in for an oil change and all the oil ended up in my driveway. They stated employee didn’t tighten oil filter. Pretty pathetic for a “certified” service center in my driveway. They stated employee didn’t tighten oil filter. Pretty pathetic for a “certified” service center More
My name is Janis Spears, I recently took my 2020 equinox in for it's 2nd oil change and I and decided to upgrade my car to the next level above my current equinox. I had seen an advertisement about their e in for it's 2nd oil change and I and decided to upgrade my car to the next level above my current equinox. I had seen an advertisement about their exchange program. I was helped by John McCaughan. I would like to say that he was so helpful with the entire process. He was very professional and helped me throughout the entire process. Also, when I got to the finance department the gentleman who processed my financing was also very helpful and professional. I am a repeat customer and have bought 2 cars and 1 truck at the dealership over the past 10 years or so. I couldn't be happier with them and will recommend 5 Star to everyone I know who might be looking at a new car. Jan Spears More
Reggie Mills and Jason listened as I explained what I needed in a truck. They went above and beyond and found exactly what I wanted and more! Not only did they find the perfect truck, they had it deliv needed in a truck. They went above and beyond and found exactly what I wanted and more! Not only did they find the perfect truck, they had it delivered so I wouldn't have to drive hours to get it. They were very professional, patient, and rendered excellent customer service. Thank you for helping me live out one of my dreams! You guys are the best!!! I will definitely recommend Five Star to everyone I know looking for a new vehicle. More
Tony Adside was very pleasant and courteous to deal with. I came in for an oil change but he also coordinated the part my car needed for the recall which saved me from having to come back! I just got lucky t I came in for an oil change but he also coordinated the part my car needed for the recall which saved me from having to come back! I just got lucky that the part was in the delivery truck that came in. Very long wait (8am-12pm) but I understand it's due to short staff. Tony kept updating me on the status of my car which I appreciated. 5 stars to Tony! More
Tony in customer service was great. He was very courteous and prompt and kept me informed. and prompt and kept me informed. More
They do a great job, and I could not be more satisfied. All staff were courteous. All staff were courteous. More
The Service Rep was responsive and knowledgeable. The mechanic did a wonderful job and met all my expectations. mechanic did a wonderful job and met all my expectations. More