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Five Star Chevrolet Cadillac Buick GMC - Service Center

Warner Robins, GA

3.5
152 Reviews

152 Reviews of Five Star Chevrolet Cadillac Buick GMC - Service Center

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July 27, 2022

Took truck in for an oil change and all the oil ended up in my driveway. They stated employee didn’t tighten oil filter. Pretty pathetic for a “certified” service center More

by Irish4780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric and Ryan
Jul 27, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Five Star Cadillac of Warner Robins and would like to discuss your experience with our Service Team. Please contact me using the information provided below. Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

July 17, 2022

My name is Janis Spears, I recently took my 2020 equinox in for it's 2nd oil change and I and decided to upgrade my car to the next level above my current equinox. I had seen an advertisement about their e More

by janspears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCaughan and the finance manager (sorry,cannot remember his name).
Jul 19, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Janis, Thank you for allowing our Sales Team to assist you with your upgrade. We're glad to know you had a positive and professional experience. We appreciate your recommendation and your continued business at Five Star Cadillac of Warner Robins. We hope to work with you again in the future!

May 24, 2022

Reggie Mills and Jason listened as I explained what I needed in a truck. They went above and beyond and found exactly what I wanted and more! Not only did they find the perfect truck, they had it deliv More

by mskemp42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Mills, Jason
May 30, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, It's wonderful that our team could help you secure your dream vehicle. Enjoy your purchase and we truly appreciate your endorsement of our team. Thank you for choosing Five Star Cadillac of Warner Robins and please let us know if there is anything else you need.

November 04, 2021

Ryan my service tech was fantastic! Will go back for additional service in future. Matt H. More

by cheiny11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruan
Nov 05, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

October 28, 2021

Got the service I expected. Great job informing of what other needs my vehicle has. More

by sindawg10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 28, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

October 28, 2021

Tony Adside was very pleasant and courteous to deal with. I came in for an oil change but he also coordinated the part my car needed for the recall which saved me from having to come back! I just got lucky t More

by creedrox777
Recommend Dealer
Yes
Employees Worked With
Tony Barlow Adside, 5 stars
Oct 29, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you so much for the great review! We greatly appreciate you recommending Five Star Cadillac of Warner Robins!

October 24, 2021

Tony in customer service was great. He was very courteous and prompt and kept me informed. More

by taylorc1854
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Taylor, Thank you for your positive review. We are thrilled our team provided you such a professional, timely, and informative experience. We are looking forward to welcoming you again here at Five Star Cadillac of Warner Robins for any of your automotive needs.

October 16, 2021

They do a great job, and I could not be more satisfied. All staff were courteous. More

by michelleworthen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for taking a moment of your day to share your satisfaction with your experience at Five Star Cadillac of Warner Robins. We're delighted to see you were provided with an excellent level of care from start to finish.

October 11, 2021

Good customer service, resolved the issue with my car fast and in a timely manner. More

by Debrahill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Martin
Oct 11, 2021 -

Debrahill responded

Good Customer Service, resolved the issues I had with my car.

Oct 12, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi, Debra! Five Star Cadillac of Warner Robins appreciates the 5-stars and feedback.

October 03, 2021

The Service Rep was responsive and knowledgeable. The mechanic did a wonderful job and met all my expectations. More

by Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew in Service
Oct 04, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Wilson, Your satisfaction means everything to us, so we are thrilled to hear that our Service Department were responsive and knowledgeable. Thank you for choosing Five Star Cadillac of Warner Robins and we hope to continue to assist with all of your future automotive needs.

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