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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.5
447 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 447 reviews

April 03, 2025

Great service and people, friendly and helpful. Easy to work with and easy to finish the process. More

by Marylbaker1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Wofford
March 30, 2025

Kevin was Great to work with got me a good deal on my trade in and followed up with me after the sale to make sure I am satisfied with my truck More

by green.jeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Five Star Chevrolet Cadillac Buick GMC responded

We're pleased to hear about your experience with our team at Five Star Cadillac of Warner Robins. Enjoy your truck!

January 23, 2025

DO NOT WASTE YOUR TIME OR MONEY. Service was a complete nightmare and a major headache. I was not informed of any charges prior to any work being done. Evan after keeping my vehicle More

by Wehunt4Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Jackson, Service Advisor
Feb 05, 2025 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall service experience. Can you please contact me at your earliest convenience? Brad Williams General Manager BWILLIAMS@FIVESTARONLINE.NET

Feb 27, 2025 -

Wehunt4Ginger responded

I did as I was instructed by GM services and returned to the dealership for a follow up and to see if we could make things right. I asked for the Service manager since that is who they told me to speak with. I was met by a man named Ryan. Unfortunately, I didn't catch his last name. Ryan told me that I was supposedly already informed that I was no longer welcome at Five Star Chevy and was banned from the property. He claims I was told this by the general manager. I haven't spoken with anyone at the dealership other than the service advisor, let alone a manager of any sort. I was honestly flabbergasted and shocked, not to mention embarrassed. I have never been banned from anywhere in my entire life. How does a customer whose had a bad experience at a dealership just get banned? I didn't make threats of violence; I didn't cause a scene. I didn't speak ill or out of tone with anyone. I simply left my honest opinion on an online review/survey website regarding my own personal experience with Five Star Cheverolet. I have purchased many vehicles from Five Star in the past. I have also had service done more times than I can count. Not all of my experiences were great in the past. As I said in my original review, it had been some time since visiting Five Star and therefore, I was really hoping the service and people there were better than it was 10-15 years ago. It's still very disheartening to know that it has not improved.

January 21, 2025

Mr. Glass was very professional. He is a "Go Getter". I was waiting to have my vehicle service and he can to the waiting area and introduced himself and offered me a deal of a lifetime. He made me feel com More

by Nita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Glass
Jan 21, 2025 -

Five Star Chevrolet Cadillac Buick GMC responded

We're pleased to hear about your positive experience with our team, and that you love your new 2025 GMC Sierra. Wishing you many excellent miles ahead with it.

January 01, 2025

Awesome group of people from the salesman to the whole experience thanks everyone involved loveit More

by Lisa Norris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Dobbins, Andrew Manning, Amanda Cline
Jan 01, 2025 -

Five Star Chevrolet Cadillac Buick GMC responded

Five Star Cadillac of Warner Robins appreciates your kind words. We’re glad you enjoyed working with our team.

January 01, 2025

Quick honest very friendly and easy to work with, would recommend and have recommended many people More

by Farmvillecollision
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oz and Andrew
Jan 02, 2025 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks for being a part of our community! We appreciate your recommendations and are glad you had a great experience with Five Star Cadillac of Warner Robins.

December 06, 2024

Although I did not purchase a vehicle from this dealership, I had a great experience with the sales staff and sales manager. I was interested in the Chevrolet Colorado yet upon my test drive I disc More

by walter.f.watson57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Glass
Dec 06, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks for the great review. We're glad to hear you had a positive experience with our team at Five Star Cadillac of Warner Robins, even if there wasn’t a purchase this time. We appreciate your kind words and hope you'll visit us whenever you're ready.

November 28, 2024

Great dealer. Worked with me the whole way to make sure I got the vehicle I wanted at the best price I could get. More

by masifford8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Glass
Nov 28, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

We're pleased to hear you found the vehicle you wanted with us. Enjoy your new ride from Five Star Cadillac of Warner Robins, thanks for choosing us.

November 24, 2024

By far the worst vehicle purchasing experience ever. I was deceived from the beginning by them telling me the truck has never been towed with, then upon further inspection, it was in a accident that w More

by Cedric_boston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sigmund Roseme
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello Cedric, Your feedback is truly valued here. I would like the opportunity to speak with you about your recent experience with our Sales and Service Team. If you would kindly email your best contact information to me at a time that works best for you, it would be greatly appreciated. Thank you, Brad Williams General Manager BWILLIAMS@FIVESTARONLINE.NET

October 27, 2024

The Dealership From xxxx! !! I traded my 2022 Yukon Denali Ultimate in Excellent Condition with 20,000 miles on it for there 2024 Cadillac lyriq Sports 2 . Amanda was my sales More

by calmusic75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rico Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
1
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