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Five Star Chevrolet Cadillac Buick GMC
Warner Robins, GA
454 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 454 reviews
August 20, 2025
Had an appointment for an oil change and tire rotation yesterday. I stated that I had an appointment in a few hours and was told I would be out in plenty of time. After 2 hours, I haven’t heard from any yesterday. I stated that I had an appointment in a few hours and was told I would be out in plenty of time. After 2 hours, I haven’t heard from anyone. I text them saying I needed my car in 15-20 min. I was asked if I needed my car and I said, yes. She walked away. I got up and figured I needed to go where I drove in. I stood there while a guy drove my car up outside the bay door. He came in, dropped my keys in my hand and walked away without saying a word. I stood there feeling awkward…after a few awkward minutes I asked him if I needed to sign anything. He said, “not that I know of”. Then the gal who checked me in came in and said I could leave. I asked if anything had been done to the car, and I was told, no. I turn and walked out. I came home and made an appointment at a local car repair/tire place to service my car there. I drove 30 min to the dealership and did not appreciate how I was treated. I have always taken my cars to dealerships for service but not anymore. Won’t go back there unless I have to. More
by RNbabs
Employees Worked With
Johnson, Shawmon
July 22, 2025
Very professional, courteous, and efficient. Very attentive and thorough with the sale. Did not attempt to push me into a vehicle that did not interest me, only the one I specifically came to Very attentive and thorough with the sale. Did not attempt to push me into a vehicle that did not interest me, only the one I specifically came to test drive and possibly purchase, which I ultimately did. By far the best salesman service I have received when vehicle shopping. No pressure, just quality customer service. More
by itype41
June 24, 2025
Kevin and Amanda are great. Easy to work with. Very nice people. Always willing to help Easy to work with. Very nice people. Always willing to help More
by Wshs
April 16, 2025
Flew in from Michigan to purchase a used vehicle. John R. picked me up at the hotel just as planned. When I got to the dealership, the vehicle was ready and just as Kevin described. The team got me o John R. picked me up at the hotel just as planned. When I got to the dealership, the vehicle was ready and just as Kevin described. The team got me out the door quickly and I was in Michigan by midnight. I check their website regularly for deals and I would definitely take the adventure again. Great people!! More
by Mark K. from Brooklyn
Employees Worked With
April 15, 2025
Best of the best from Atlanta to Savannah! Great purchasing experience. David aka Spanky Harned is a top ten. Very helpful and took alot of time going over everything with me. Will recommend h Great purchasing experience. David aka Spanky Harned is a top ten. Very helpful and took alot of time going over everything with me. Will recommend him/Five Star to friends and family. Even contacted me after buying vehicle(which I love) to make sure I had everything I wanted in new vehicle. I am an elderly lady and he treated me like I was his mom. More
by janie.ryals
March 30, 2025
Kevin was Great to work with got me a good deal on my trade in and followed up with me after the sale to make sure I am satisfied with my truck trade in and followed up with me after the sale to make sure I am satisfied with my truck More
by green.jeep
Employees Worked With
January 23, 2025
DO NOT WASTE YOUR TIME OR MONEY. Service was a complete nightmare and a major headache. I was not informed of any charges prior to any work being done. Evan after keeping my vehicle Service was a complete nightmare and a major headache. I was not informed of any charges prior to any work being done. Evan after keeping my vehicle for 2 weeks and charging me a total of over $200.00, neither issue that it was there for was actually resolved. They, per usual, claim they cannot imitate the sounds I described to them and also showed them videos of. Literally as I pulled away after paying the bill, it was making those same sounds. The service advisor had a very bad attitude every time I would ask any sort of question. The only time he lost the attitude was when I wasn't asking any questions. I haven't bought a vehicle from Five Star Chevy or had any service done there either in over 12-15 years. I was very quickly reminded why that is. I honestly tried to convince myself that since it had been so long that maybe the company had changed. That is in fact not the case. I will not be returning, and I will also be leaving my honest opinion and sharing my terrible experience with friends, family, and the BBB. More
by Wehunt4Ginger
Employees Worked With
Joseph Jackson, Service Advisor
