Fitzgerald Used Cars Germantown

Great Transaction. Went there to get daughter's first car. She had a low budget so we were looking at older, higher mileage cars. In that category Fitzgerald offers ca Went there to get daughter's first car. She had a low budget so we were looking at older, higher mileage cars. In that category Fitzgerald offers cars at a base price, with a list of what needs to be corrected to pass Maryland Inspection. You can buy the car at the base price and your or a local mechanic can do the work, OR you can have Fitzgerald do the work and add those repair costs to the total price of the car, thus you can finance the car and the inspection repairs. We had Fitzgerald do the work, guaranteed work btw, and my daughter is quite happy. Price for the car was correct for blue book value. Road tested the car on a four-hour round trip the following week, and no worries. She got a red Toyota Corrola and it's a great car. More

Painless and Pleasant I would typically rather get a root canal than have to go buy a car, but in this case, from start to finish the experience was very easy, no pressure, I would typically rather get a root canal than have to go buy a car, but in this case, from start to finish the experience was very easy, no pressure, no "let me check with my manager on that..." Just a pure business transaction with a knowledgeable sales person, Brian Chanin. I recommend him, and this dealership for anyone who wants a quick, painless, hassle free car buying experience. More

Awesome Experience Everyone was really helpful and it didn't take a super long time to get everything processed. Carlos C has been great with communicating with me about Everyone was really helpful and it didn't take a super long time to get everything processed. Carlos C has been great with communicating with me about everything. I really love my car and I haven't had any issues with it. I would definitely recommend Carlos to anyone I know who is looking to purchase a car :) More

The help i received was beyond excellent. I rated them as excellent because as soon as i arrived at the dealership i felt welcomed. They explain everyhing to you in detail and they don't lie t I rated them as excellent because as soon as i arrived at the dealership i felt welcomed. They explain everyhing to you in detail and they don't lie to you about the car they are trying to sell you. They speak the truth. I am more then pleased with my experience. More

Another Fitzmall Purchase Everytime I am in the market to shop for a new car, I end up finding no better place than Fitzmall. They offered me the most for my trade and continue Everytime I am in the market to shop for a new car, I end up finding no better place than Fitzmall. They offered me the most for my trade and continue to go the extra mile to gain my business. More

Great customer service I came in to replace a old vehicle that had turned into a money pit. I dealt with Brian and Garreth, they were great to deal with not high pressure at I came in to replace a old vehicle that had turned into a money pit. I dealt with Brian and Garreth, they were great to deal with not high pressure at all. I had a number I needed to stay at and they were more than fair on my trade in. I couldn't be happier with how i was treated and the overall outcome! More

not explaining I'm sorry but I was not happy at all the pictures of the sienna online the dealer has r not the the sienna I went to go see and I asked over the phone I'm sorry but I was not happy at all the pictures of the sienna online the dealer has r not the the sienna I went to go see and I asked over the phone if anything was wrong with the van and they said no I drove 3hrs and when I got there the van was not good at all y tell someone who is asking a question if the van had any problems I'm coming from pa and they said no but the van was a mess the pics online r not the van I seen I was very very upset not good at all I would never send people there it's a shame how they try to trick people More

Oustanding Customer service I bought a car and this was one of the best experience I have ever had. As a very first time car buyer, I never imagined I would drive away with a car I bought a car and this was one of the best experience I have ever had. As a very first time car buyer, I never imagined I would drive away with a car after a couple of hours ! Thank you Frank Canozo for making my experience unique and so fruitful, way to go and I hope your superiors know how valuable you are to their company. Victor the Manager was also very helpful and friendly. I was able to trade in my old car for 5 times the amount I initially expected and got exactly the certified used Rav 4 I wanted.They let you drive your car for 5 days and bring it back if you happen to change your mind...Thanks to God did not have to do that ! Please keep up the good work, you make car shopping a great momentum ! Kudos !!!!! More

I have been to a number of car dealerships over the years, yet had never had the service I was provided by Fitzgerald Auto in Germantown, Maryland. Kenny and Frank were great to work with. Frank showed years, yet had never had the service I was provided by Fitzgerald Auto in Germantown, Maryland. Kenny and Frank were great to work with. Frank showed exceptional customer service skills. They not only sold me a nice truck, they gave me a good deal on my trade. In addition, I was given some solid advice on how to maintain my credit from Frank. I would purchased another vehicle from Fitzgerald as well as recommend family and friends. Edward More

The dealer sales Employee was very helpful,and the service was great.Also the service dept.were very professional,and had completed items that needed to be fixed. service was great.Also the service dept.were very professional,and had completed items that needed to be fixed. More