Fitzgerald Used Cars Germantown

No pressure, easy and stress free experience. My sales man was awesome and super handsome My sales man was awesome and super handsome More

You might as well buy on Craigslist if buying HERE 1. 0 by David on Feb 21, 2022 Where do i Start? Came to Fitzgerald after a car accident my insurance suggested a Lexus Rx350 2007 150k. Since it wa 0 by David on Feb 21, 2022 Where do i Start? Came to Fitzgerald after a car accident my insurance suggested a Lexus Rx350 2007 150k. Since it was Toyota engineering i bought dealt with sales guy Axel. He was just ok. After 3 weeks the engine went up!! Took to my mechanic said was water damage. Had it towed back to Fitzgerald their machines asked me did i drive through any water, therefore promoting that there was water damage in that engine they sold me🤬 Not even a month old drove the vehicle no more than 6 times due to my work truck and bad engine was the diagnosis! They REFUSED to Replace engine which would of been the right thing to do but they didn’t! Dealt with Dwele in parts who was very kind but wasn’t allowed to do much.i had to pay over 3k for the engine and they didn’t even tighten some hoses with clamps like they were supposed to when i had it looked at after their work!! I met with Phil Formichelli when i picked up my tags (NOTE they ordered WRONG tags too) he acted as if he was going to refund some parts of my money but of course did NO SUCH THING!! Do yourself a favor and NEVER SHOP HERE!!!!!! 🛑 PS insurance concluded WATER DAMAGESt More

Eric Cook was great to work with. Very responsive and professional. I would definitely work with Eric again professional. I would definitely work with Eric again More

I like to give a shout out for outstanding service. My problem was fixed on my 4Runner in an timely matter way. Thank you! John problem was fixed on my 4Runner in an timely matter way. Thank you! John More

Tim and Chris were great. They spent as much time as needed and answered all questions. Got through the whole process in about 2 hours which was a record! The deal was great, the care was like new and t needed and answered all questions. Got through the whole process in about 2 hours which was a record! The deal was great, the care was like new and the prices was super low! My daughter is thrilled. More

We had a quite pleasant experience at Fitzgerald Used Dealership store at Germantown. Indeed, they have an awesome team of service professionals. Starting from Mr. Patrick who helped with starting our Dealership store at Germantown. Indeed, they have an awesome team of service professionals. Starting from Mr. Patrick who helped with starting our trade in over the phone, and then to a great customer service from salesperson Tim Scorsune who never ceased to assist and offer help including blue tooth connection, to Marielos Sisnado-a friendly, professional finance officer, and Mr. Hanna Habib, the Store Manager who offered solution and always being ready to help and making sure everything goes well with our purchase despite of some hiccups. Lastly Mr. Isaac Inkom, the Finance Manager at Lakeforest store who is also as good at what he does. From the bottom of our hearts, THANK YOU! Definitely would recommend them! More

Excellent Experience Axel Ben did such an outstanding job of getting me what I really wanted. I never felt pressured at any point during the whole experience. If you are Axel Ben did such an outstanding job of getting me what I really wanted. I never felt pressured at any point during the whole experience. If you are considering or in the market for a certified pre-owned vehicle I surely recommend, you pay Axel Ben a visit at the Fitzgerald Germantown location and you will be glad you did. All the best! More

Excellent Service My family and I was looking for an SUV and when we found what we were looking for in there car lot it was smooth sailing from there. Our salesman Chuc My family and I was looking for an SUV and when we found what we were looking for in there car lot it was smooth sailing from there. Our salesman Chuck and his manager Admir was there every step of the way and worked very hard to make our purchase the best ever. Thank you for all your help. More

Great, Knowledgable, Customer-Focused Team. Had been shopping for a lightly used SUV for several weeks....Pete in Sales was terrific in both approach and product knowledge. Spent considerable t Had been shopping for a lightly used SUV for several weeks....Pete in Sales was terrific in both approach and product knowledge. Spent considerable time in a demo ride to ensure I really understood the feature of the Toyota Sequoia. Was patient in answering many questions. Great person to represent both the product and the dealership! More

Excellent experience! I worked with Pete and Victor, both of whom were friendly, knowledgeable, and eager to help me complete the purchase of a used Camry. I went in knowi I worked with Pete and Victor, both of whom were friendly, knowledgeable, and eager to help me complete the purchase of a used Camry. I went in knowing exactly what car I wanted, so there was nothing to 'sell' me on. Pete was my rep for the initial examination and test drive of car. Everything was very transparent and laid out clearly with all of the details of the car's history. I felt confident that I knew exactly what I was getting. Pete even gave me an extra day to think it over to be 100% certain, only requesting a small deposit. I came back the following day to purchase the car and worked with Victor, who was super nice and efficient in getting all of the necessary paperwork signed and completed and closing out the sale. I paid in cash and was even short a couple of dollars but they were okay with that! Definitely not the high pressure experience one associates with buying a car these days! Very happy with how it went and enjoyed my new (used) vehicle! More