Fitzgerald Used Cars Germantown

Purchased my third car with this Fitzgerald location, Great Experience. The management help you get the best rate available and I always get warranty from their settlement manager. Bryan, Habib, Julius a Great Experience. The management help you get the best rate available and I always get warranty from their settlement manager. Bryan, Habib, Julius and Katrina are always so nice to my family and that is what counts. I’ll be back again in a few months for another car for my daughter. More

Chris was fantastic. Calm, competent, cool and quirky. Prefect for me. I ended with with a great deal, I love the car and I have confidence that Fitzgerald took time a Calm, competent, cool and quirky. Prefect for me. I ended with with a great deal, I love the car and I have confidence that Fitzgerald took time and care in evaluating the used car before they sold it, so I look forward to keeping it a long time. More

Judie was very helpful. No problems. fifteen words fifteen words a tree a tree a tree No problems. fifteen words fifteen words a tree a tree a tree More

I had an crazy issue with my car key and I stopped by and the team at the desk was very receptive as I explained my dilemma. Prince came to the rescue and resolved the issue in what seemed less than a minute the team at the desk was very receptive as I explained my dilemma. Prince came to the rescue and resolved the issue in what seemed less than a minute. Wow, awesome and feeling grateful that God made me stop by that dealership. So nice to get good help when needed. More

I was in a situation in which I needed to be able to purchase a car the same day. I knew the model and features I wanted and had been to several dealerships without success. Judie went the extra mile an purchase a car the same day. I knew the model and features I wanted and had been to several dealerships without success. Judie went the extra mile and brought over a car from another branch and it met all my needs. He was friendly and courteous, and most of all helpful. He also knew when to seek assistance from his manager in order to be able to provide accurate information. He did not pressure the purchase in any way, which I appreciated. He also treated me with respect and communicated with me as appropriate , even though my husband was with me ( in other words, he did not just speak with my husband…the male… about the car), which I appreciated. Although it was near closing when we chose to purchase, Judie stayed late ( until 8pm) assisting with all the final preparations, and when the detail/wash department was closed, he said “bring it tomorrow morning and I will make sure it gets washed”…and he did! I also like the fact that at Fitzgerald the price you see is the price of the car and there is no haggling. Everyone at this dealership was friendly and the environment is clean, orderly, and equipped with drinks, snacks, and computer/phone access in the event that you have to wait. More

My experience in purchasing a used car here was nothing but pleasant and positive. The sales associate, Judie Mousa, was helpful, informative and patient with me through the whole process. I highly recom but pleasant and positive. The sales associate, Judie Mousa, was helpful, informative and patient with me through the whole process. I highly recommend Judie and the dealership to others in need of a used vehicle! More

Judie was great to work with. He was very helpful and knowledgeable and made the process easy and enjoyable. He was very helpful and knowledgeable and made the process easy and enjoyable. More

Full of awesome people. Everybody treated me like am the most important person of the day. I was there for 3 days trying to buy a used car but they treated me like I was buy Everybody treated me like am the most important person of the day. I was there for 3 days trying to buy a used car but they treated me like I was buying a new one. Prince Etse went over and above to get me a car that fit my budget. His manager Julius was there overseeing and making sure I was getting the best offer. And their boss was the best he offered me spicy tea. I had a good time. The finance Girl thanks. You are awesome. I appreciate you all. I definitely will return and will refer my friends. Good hearted people. More

Great service and patient. Walks you through everything. Would recommend you asking for his help when buying a car Walks you through everything. Would recommend you asking for his help when buying a car More

The agent was great, he helped me a lot during the process, reliable and great customer service. He took the extra mile to make me comfortable during the purchase process and kept it real, no scam or process, reliable and great customer service. He took the extra mile to make me comfortable during the purchase process and kept it real, no scam or trying to get me to just buy a car. I felt at ease dealing with him and felt at home. I am grateful that through this experience, he helped me overcome my fear of driving again after my car accident and get me back on the road. He did a great job and I am grateful. Thank you very much for everything and for getting me back on the road with my new car. More