Fitzgerald Toyota Gaithersburg

I had a pleasant experience when i went to buy a new toyota. I recently moved from Germany to America and i was not familiar with some of the rules and regulations involved in the process. But Mr. TJ Ah toyota. I recently moved from Germany to America and i was not familiar with some of the rules and regulations involved in the process. But Mr. TJ Ahmad made it a pleasant and easy buying experience for me. He was very patient in explaing lot of thing and providing useful information. I highly recommend this dealer and Mr. TJ Ahmad to anyone. The other staff at this dealer were also very friendly and helpful. That made a lot of difference to me, espescially being a foreigner. More

I had a wonderful experience working with Khy Tilton when I went in to buy a new toyota. It was the easiest car buying experience I have ever had, I would certainly return to this dealer (and I would recomm I went in to buy a new toyota. It was the easiest car buying experience I have ever had, I would certainly return to this dealer (and I would recommend Khy to anyone!). Everyone I spoke with at Lakeforest made an effort to explain things clearly, from the pricing, to the vehicle and optional add-ons. Was nice to not experience the usual level of confusion and anxiety that often accompanies car buying. Highly recommend! More

We had looked at a Tacoma Truck earlier, but were not ready to purchase, I explained that we would be back. After that visit, I received 2 phone calls from Marcus asking if he could assist us in any way ready to purchase, I explained that we would be back. After that visit, I received 2 phone calls from Marcus asking if he could assist us in any way. Never did I feel any pressure to jump right in and buy. When we were ready, we went in and bought the truck I wanted from Marcus. Everyone we have come in contact with there has been professional, knowledgeable, and courteous. This is our second new vehicle purchased from this dealer. We also have a Prius. The service department is wonderful as well. This made our decision to purchase our second vehicle from this dealer very easy. I would not hesitate to recommend this dealer. More

Everything about my experience was fantastic! I was looking for a car - slightly used and in the same condition as the car I had. Mr. Buddin offered to help and even brought a car to my home to look a looking for a car - slightly used and in the same condition as the car I had. Mr. Buddin offered to help and even brought a car to my home to look at. It was exactly what I was looking for but didn't think existed. The next day he brought me all the paperwork, explained everything so I didn't even have to go to the dealership! NOW, that is a No hassle way to buy a car! Mr. Buddin made the whole process - dare I say - enjoyable. Thank you! More

After visting multiple dealerships in Central PA, I decided to look on line. Thats when I found Fitzgerald Totoya Lakeforest, Gaithersburg MD. I not only got the price I was looking for, but the quant decided to look on line. Thats when I found Fitzgerald Totoya Lakeforest, Gaithersburg MD. I not only got the price I was looking for, but the quantity of vehicles from which to choose from. I anticipated the drive to be approx 2 hours from my door to theirs. What I did not anticipate was the exceptional professionalism and warmth of the staff. I once heard someone say, "the strength of the individual is the team, the strength of the team is the individual." Although every team member was a pleasure to work with, including Sales Manager Tom who was straight forward and courtious from the minute we met, Renda who helped me understand my options and owners manuals and Erika who provided financial and warranty options, one particular individual, my salesperson "Lisa Lam," was especially outstanding. Lisa did everything I asked her to, including moving a bunch of vehicles to access those I was interested in. We drove them all. During the process, she listened to my needs and answered all my questions. Never once did she try and sway me into something I wasnt interested in - an experience inconsistent with those at competitor dealerships. All of this, and everything in between, ultimately led to my purchasing of the vehicle. Lisa Lam is the real deal - both as a person and as a professional. As a consumer, I'm as fussy and particular as they get - the product has to be right, or it wont be right for me. This experience made it right. Much thanks to everyone at Fitzgerald Lakeforest Toyota! More

Lisa is really nice and helpful for me to not only buying the car and also help me clear the whole process including the insurance,etc. And also the service of the dealer is very complete and considering. the car and also help me clear the whole process including the insurance,etc. And also the service of the dealer is very complete and considering. Thank for all of you! I do have a good experience here. Wendy More

I custom ordered a Venza in late October 2009. It arrived in early December -- equipped exactly as specified. Fitzgerald's sales manager improved my previously negotiated (and very fair) deal when I arrived in early December -- equipped exactly as specified. Fitzgerald's sales manager improved my previously negotiated (and very fair) deal when I pointed out some new arrivals listed on their website were slightly lower priced. My salesperson, Lisa Lam, and all the other good people at Fitzgerald are fair, pleasant, and above all honest. A definite rarity in the car dealer business. I can't say enough good things about this dealer. I work nearby in Rockville, but live in Virginia -- even if my job moves back to VA I will certainly make a trip to Fitzgerald the next time I need a new Toyota. More

I love cars, I just hate buying them because of having to deal with car salesman. But I was pleasantly surprised when I finally decided to go see Harry Dayal of Fitzmall out Gaithersburg, Md. I shopped aroun deal with car salesman. But I was pleasantly surprised when I finally decided to go see Harry Dayal of Fitzmall out Gaithersburg, Md. I shopped around Northern VA, once I mention fitzmall they almost always give me the cold shoulder Imagine that coming from a car salesman. He never pushed an add on item. Never made a disparaging comment about his competitor. he was like your next door neighbor always ready to help and give advice on what makes most sense to you even at the expense of less commission. I hope he does not retire so I can get another car at a great price from him in the next 5 to 10 years. More

I received excellent, honest and friendly services when I visited Lakeforest Toyota. The listing price is fair with no hidden fee. It is also the lowest I could find in town. I highly recommend the sales a visited Lakeforest Toyota. The listing price is fair with no hidden fee. It is also the lowest I could find in town. I highly recommend the sales and leasing consultant named Khy Tilton. He is considerate in buyers' needs. He will recommend what models suit buyers yet won't force/push buyers to purchase unnecessary options/accessories. Their maintenance services are very complete and they also provide lifetime buyer protection plan at a very good discount price. I am really happy with their services. More

They are very straight forward and provide the best price. There are no hidden fees and are very friendly! They do not haggle you to add more options and work with you in identifying your needs. I foun price. There are no hidden fees and are very friendly! They do not haggle you to add more options and work with you in identifying your needs. I found the salesperson extremely helpful and would love to recommend him and this dealership to others! More