Fitzgerald Toyota Gaithersburg

Kudos to Ms. Ricco, Mr. Smith, and Mr. Adu. Most accomodating, professional, and friendly. Thank you, Mr. Fitzgerald, having these and other staff as outstanding members of your team. Dr. Wicker accomodating, professional, and friendly. Thank you, Mr. Fitzgerald, having these and other staff as outstanding members of your team. Dr. Wicker More

Andrew was very knowledgabe and approachable with my multiple questions. He did an excellent job and made my buying experience a painless one. The financing was easily obtained and the dealership did multiple questions. He did an excellent job and made my buying experience a painless one. The financing was easily obtained and the dealership did the leg work with local lenders to find the best rate for me, saving me a lot of time on the phone. The dealership itself is a one-stop place for sales and service. So far, I have had nothing but a positive experience. The building itself is clean and well maintained. I highly recommend this location. More

I bought my Toyota Rav IV 2 1/2 years ago from the dealership and it was a FANTASTIC experience. We did 90% of it on-line and over the phone. When I fianlly went to the dealership it was to sign the dealership and it was a FANTASTIC experience. We did 90% of it on-line and over the phone. When I fianlly went to the dealership it was to sign the paperwork adn drive out with my car. There were no surprises, no pressure. Quick and easy which I appreciated. The service department, I can't say enough about them! Friendly and polite and they really beleive in customer service, the old school way. There is always a loaner car available, which I appreciate as my office is not nearby. They have good hours on the weekends also. The facility is pleasant and offers plenty of room and amenities. I do not take my car any place else. More

We're long time FitzMall [Fitzgerald Auto Malls] customers & will be for our lifetime(s)! They are TRUE to their prices listed & their staff treats us & ALL customers like family ~ NO "sales" jarg customers & will be for our lifetime(s)! They are TRUE to their prices listed & their staff treats us & ALL customers like family ~ NO "sales" jargon, their lot inventory has more than web site does room so many times we've found even better deals by going to the dealership & from advice of Harmeet Suri & Dan Leithauser. They consistently work through the paperwork efficiently redefined! More

I wasn't looking for a new car, or at least for another 2 - 3 years. My car was totaled, so I needed to replace my car. It was overwhelming thinking about purchasing a car. I did my research on line for s - 3 years. My car was totaled, so I needed to replace my car. It was overwhelming thinking about purchasing a car. I did my research on line for short period of time that I had and came across Fitz "no haggle price". It was truly “no haggle” price. The salesperson, Thomas, was so understanding and helpful picking a car. It was between a SUV and a sedan. He asked the right questions, therefore, making my decision to get the Hyundai Sonata was easy. I will definitely go back to Thomas for my daughter's car next time. More

Everything related to the deal was great - price, service, friendliness were all excellent. I gave quality of work a "GOOD" only because the detailing of the car was a bit sloppy on delivery. A few e service, friendliness were all excellent. I gave quality of work a "GOOD" only because the detailing of the car was a bit sloppy on delivery. A few extra minutes taken to rub in the Armour All that was sprayed in the engine compartment would have really made things stand out, instead it was pooled on the engine cover and dripping. Also, a bit more detail inside the vehicle, making sure the coffee that was spilled in the cup holder was completely cleaned out. It was wiped but was still obvious there was a spill. The rest of the vehicle was spotless so it was a missed opportunity to impress. Lastly, better knowledge of the product details would also make a better impression on clients, particularly if you are going to have a service manager meet with clients. We asked a question specifically about the traction control options and were referred directly to the manual, the rest was small talk or warranty talk. We didn't expect a full demo but a knowledgeable answer would have been nice. The quick brush off to the manual kept us from asking more questions. In the end we did have a much better than expected experience - the things I point out are small details, not major problems. The price, low pressure environment, and expeditious paperwork process were great. We would come back again. More

Just bought a 2011 Hyundai Sonata from Thomas Barker. I absolutely loved my experience there. A slight problem arised during my sale but the staff was completely willing to work with me and get me where I absolutely loved my experience there. A slight problem arised during my sale but the staff was completely willing to work with me and get me where I wanted to be. Overall, I'm very happy with my purchase and I would definitely recommend Fitzgerald to anyone. Thanks for everything! More

I just bought a 2011 Hyundai Elantra from Fitzgerald's Lakeforest in Gaithersburg, MD. I shopped for awhile, before deciding. My salesman, Thomas Barker, was one of the primary reasons that I purchased fr Lakeforest in Gaithersburg, MD. I shopped for awhile, before deciding. My salesman, Thomas Barker, was one of the primary reasons that I purchased from Fitzgerald's. Although, I was checking out other dealerships and other cars, Thomas kept in contact with me. He gave me information on a few models but he wasn't pushy. He also worked to get me the best deal for my trade. I would recommend Fitzgerald's in Gaithersburg to anyone shopping for a used or new car. The Elantra is a fun car to drive! More

My wife and I thoroughly enjoyed our purchase from Fitzgerald of Gaithersburg. Their staff was courteous, accomadating and well-informed. They answered all of our questions, showed us multiple vehic Fitzgerald of Gaithersburg. Their staff was courteous, accomadating and well-informed. They answered all of our questions, showed us multiple vehicles. The pricing was fair and in line with what our pre-purchase research indicated. More

Absolutely enjoyed my experience working with Thomas, Spencer, and Rob. I went to SEVERAL dealerships but none had the "low stress" environment that Fitzgerald had. Everything went smoothly. Spencer, and Rob. I went to SEVERAL dealerships but none had the "low stress" environment that Fitzgerald had. Everything went smoothly. More