Fitzgerald Toyota Chambersburg

I wanted to write and express my sincerest appreciation for the excellent service Brad has provided me with over the years. I have purchased five different vehicles from Brad and could not ask for a better for the excellent service Brad has provided me with over the years. I have purchased five different vehicles from Brad and could not ask for a better salesman. Sometimes it becomes a hassle to find the EXACT model and price range of the vehicle you want. Brad has worked diligently to meet my expectations. If you want a good deal, hassle free,friendly service I recommend Brad Newman. hands down More

I chose to stop at this dealership on a whim. I was in the area to look at another vehicle. I was looking for a reliable used vehicle for my teenage daughter. Brad is who I spoke with. He was rude at be the area to look at another vehicle. I was looking for a reliable used vehicle for my teenage daughter. Brad is who I spoke with. He was rude at best to begin with. He mentioned there were 2 cars in my price range but wasn't sure if the Acura was still available. After asking numerous people who had no idea he eventually came back and said it wasn't. My brother who is a master mechanic looked over a Saturn they had for sale. I was pleased with the vehicle and went inside to discuss the purchase. Brad insisted they do not haggle on the price. When he walked away my brother told me that I should offer them a little less than the purchase price due to some repairs that did need to be made. There was a check engine light on and my brother knew what needed fixed. Brad overheard him and rudely told him that they do not negotiate price and they could sell this car today or tommorow that they did not need to negotiate a price. This conversation was not with him and his rudeness was unacceptable. I told him that he could then try and sell it to someone else. He quickly snatched up the carfax and the keys and rudely said something under his breath. I would never go to the dealership again. He obviously did not want to make a sale even when he knew I had cash in hand and was interested in purchasing the vehicle. I have never encountered such a rude salesman in my life. It was a very upsetting experience. More

The service from Mike and everyone at the dealership was WONDERFUL!! This was the first car that I bought by myself and he made me and my husband feel 100% completley comfortable purchasing a new $45,000 ve WONDERFUL!! This was the first car that I bought by myself and he made me and my husband feel 100% completley comfortable purchasing a new $45,000 vehicle. I would hands down recommend Fitz and Mike. More

I went to Fitzgerald just to take a look at vehicles, never thinking I would leave with one! Mike was a great salesman. He answered all my questions, made recommendations and didnt make me feel pressur never thinking I would leave with one! Mike was a great salesman. He answered all my questions, made recommendations and didnt make me feel pressured. This was my first time purchasing a brand new vehicle and it was a great expierence. I will only deal with Mike from Fitzgerald!!! More

Mr. White made my buying experience a very positive one and I will be coming back to him for any future car needs. I have recommended him to all my friends and family. Fitzgerald is very luckly to have a and I will be coming back to him for any future car needs. I have recommended him to all my friends and family. Fitzgerald is very luckly to have a great employee like this! He also took his time and found several cars for me to choice from! More

My new car buying experience was excellent from top to bottom. Your service department, Tony, was outstanding and went above and beyond my expectations. Mike White, my salesman, was extremely helpful an bottom. Your service department, Tony, was outstanding and went above and beyond my expectations. Mike White, my salesman, was extremely helpful and accommodating. I was amazed at his ability to answer every question that I had. I felt like a princess from the time I entered your dealership until the time I drove away. I would highly recommend Fitzgerald to anyone who is in the market for a new or used car. I ended up at Fitzgerald through a friend who had just purchased a new car from Mike and told me how helpful he was. I also purchased the lifetime extended protection plan and extended warrenty. Eric Sheffer, your finance manager, explained everything quite clearly and make the whole process very easy. Your employees are top notch and I look forward to a long relationship with Fitzgerald Chambersburg Nissan. Best Regards Sheila Burdge More

We just recently purchased a vehicle from Fitzgerald Chambersburg, PA. Our salesman took time out of his lunch to join us in the rain. Not many salesman would have done what Kevin did. We recommend Kevi Chambersburg, PA. Our salesman took time out of his lunch to join us in the rain. Not many salesman would have done what Kevin did. We recommend Kevin Brown and all the fine staff at Fitzgerald Auto Malls. We remember Kevin from a few years back; we purchased a Red Tracker from him. A good experience then as well - treated us well, friendly, helpful - still have a good running Tracker too! Have a feeling we will be back - save another good car for us, please. Thanks Kevin, Robert and Susan Nelson More

I drove 200 miles from southern NJ to purchase a new 2010 Toyota RAV4 from Fitzgerald Chambersburg Toyota (Fitz Toyota) in late August 2010. From the initial contact, my salesman Terry McLeod was honest, ef Toyota RAV4 from Fitzgerald Chambersburg Toyota (Fitz Toyota) in late August 2010. From the initial contact, my salesman Terry McLeod was honest, efficient, and timely in providing me with information and service that made the 400-mile round trip worthwhile. The vehicle price, description, and fees were exactly as described on Fitzmall web site. Overall, I saved more than $1,000 after the cost of the trip vs. buying local (and not having to deal with a bunch of arrogant jerks and con artists at my local Toyota dealer). I felt no pressure at Fitz Toyota. Terry McLeod just presented me all the numbers and relevant info that I requested, then waiting patiently for me to make the decision. The finance manager offered me financing and extended warranty, but once I said "no", the issue was dropped and never mentioned again. I'm a research engineer so I really don't like games and non-sense (as I feel it's an insult to my intelligence and a waste of my time). I was in and out with my new car in about 2 hrs. including test drive. It's a refreshing experience at Fitz Toyota. But what I impressed the most was the post-sale service from Terry McLeod. When I registered my car at local NJ DMV, a new form was required to determine additional tax for luxury and fuel inefficient vehicles (more than $40,000 and less than 18 mpg). I e-mailed Terry the NJ form, and the next day it's was filled and faxed to my local DMV for my title and registration. Terry McLeod and Fitz Toyota didn't drop the ball even after they already got my money and I were 200 miles away. Now to me that are the integrity and service that should be praised and rewarded. More

This dealership had the lowest price we could find for the car we wanted. The other 5 star ratings are for Terry McLeod who was very friendly and went above and beyond for us as customers. As for the de the car we wanted. The other 5 star ratings are for Terry McLeod who was very friendly and went above and beyond for us as customers. As for the dealership, they get the lower marks because they need to work on their policy for cleaning used vehicles. We also had some paperwork issues after the sale was completed which was an inconvenience, but overall it was a good experience. More

My wife and I were able to test drive the vehicle model that we were interested in purchasing. Although they did not have the options we wanted in a vehicle nor could find one I was able to special order that we were interested in purchasing. Although they did not have the options we wanted in a vehicle nor could find one I was able to special order it exactly equipped as we wanted. Only took about 6 weeks till delivery. No pressure on sales and in my experience they give the best price overall. I am a repeat customer and as long as Fitzgerald's operate as is I will continue to be a loyal customer. Mike was extremely very helpful in getting answers to my questions and made the sale very easy with no hassles. More