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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
805 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 805 reviews

June 19, 2014

Service Jeremy Heskett was very professional and assisted with an issue I was having with my Toyota Tacoma, great customer service and provided me with correc More

by Floli2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2014 -

Fitzgerald Toyota Chambersburg responded

Floli2, Thank you for following up and giving us a great review! It's always great to hear from our customers about their experience in the service department! We're glad the issue you had was able to be rectified easily with the information provided! If you need anything else, please let us know!!!

June 16, 2014

Just the right car. Needed to trade in my 2010 Xb. They had a 2013 Xb. Boy saw Xb. Trade-in wowed boy. Numbers overall wowed boy. Boy fell in love with new xb. Mike answe More

by drjohnslpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Bockstie, Jelyn Waltz
Jun 16, 2014 -

Fitzgerald Toyota Chambersburg responded

drjohnslpa, Thank you thank you thank you! WOW. What a great glowing review! We are always so happy to hear that our way of doing business is a hit! Glad to hear that everything went smooth and you really enjoyed the whole experience! I'll make sure to pass all this on to Mike, Eric, & Jelyn! Please have a ton of fun in that new xB for us, and let us know if we can be of any help in the future!!!

June 16, 2014

Just the right car. Needed to trade in my 2010 Xb. They had a 2013 Xb. Boy saw Xb. Trade-in wowed boy. Numbers overall wowed boy. Boy fell in love with new xb. Mike More

by drjohnslpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Bockstie, Jelyn Waltz
Jun 16, 2014 -

Fitzgerald Toyota Chambersburg responded

drjohnslpa, Thank you thank you thank you! WOW. What a great glowing review! We are always so happy to hear that our way of doing business is a hit! Glad to hear that everything went smooth and you really enjoyed the whole experience! I'll make sure to pass all this on to Mike, Eric, & Jelyn! Please have a ton of fun in that new xB for us, and let us know if we can be of any help in the future!!!

June 15, 2014

Overall Great Experience I bought a 2014 Nissan Versa SV from Shane and it was a great experience. I am very young and have never bought a new car, and I am so glad I went thi More

by duffstatler121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2014 -

Fitzgerald Toyota Chambersburg responded

duffstatler121 Thank you so much for your kind words! It's always a good feeling to get a new car, but your first new car is something special! We're glad that Shane was able to get you the car you wanted and at the right price!!! You have a great vehicle now, so enjoy driving around! If you ever need anything please let us know!!!

May 10, 2014

What wonderful service and care Pablo has for his customers. I came in to Fitzgerald concerned with the upside down payments that my mother would have after trading in a vehicle and I left stress free and satisf More

by davecooper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 12, 2014 -

Fitzgerald Toyota Chambersburg responded

Davecooper1, Thank you so much for your kind words about Pablo and the team here! We all strive to give the best service every day, and we are happy to know we were able to help you out getting her a newer car that fits her needs better! Let us know if there is anything we can do for you or her in the future!

May 12, 2014 -

Fitzgerald Toyota Chambersburg responded

Davecooper1, Thank you so much for your kind words about Pablo and the team here! We all strive to give the best service every day, and we are happy to know we were able to help you out getting her a newer car that fits her needs better! Let us know if there is anything we can do for you or her in the future!

May 02, 2014

Raves for Daniel Gaither and my new toyota i had a very pleasant experience buying my new Toyota. Daniel Gaither was the first person I spoke to, and that turned out to be a happy coincidence More

by jmiddour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
janice middour
May 05, 2014 -

Fitzgerald Toyota Chambersburg responded

J. Thank you so much! We are really happy to hear that you had a wonderful experience with Daniel. He is very focused on his customers, and he enjoys showing how the Fitzway of doing business will be easy and just as you experienced! Buying a car can be stressful at other locations, and we are just overjoyed that you chose to work with us based on your experience with Daniel! Please let us know if there is anything else we can do to help you in the future!

April 24, 2014

New Car Purchase I have purchased three new cars from this dealership. I always work with Mike Bockstie. Mike is very informative and will go out of his way to get a More

by vshrewsber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bockstie
Apr 28, 2014 -

Fitzgerald Toyota Chambersburg responded

Varna & Mary, Thank you so much! We are so glad your repeat purchases have all been great thanks to Mike! He's very happy to hear that as well! Enjoy your new car, and please let us know if there is anything we can do in the future!

April 08, 2014

Outstanding persoanl service with no pressure. The Fitzgerald location at Chambersburg, PA was nothing but a very positive experience to purchase a used Toyota Tacoma for my son. Pablo went above a More

by jrobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2014 -

Fitzgerald Toyota Chambersburg responded

Jon, WOW! Thanks for you review! It never ceases to make us smile when our customers have had a great time purchasing a vehicle from us! It really says a lot about our employees, and they are also super happy to see your kind words! If you need anything at all in the future, please do not hesitate to contact us! Thank you again, and tell your son to have fun and be safe!

April 07, 2014

first new car excellent service, very helpful, very supportive. I did not feel pressured to make any decisions, yet was provided with good answers upon any question More

by nastynate321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stoner
Apr 08, 2014 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for your review! We are always happy to hear that our sales process makes the experience so much better! Thank you for allowing us to earn your business! If you need anything please let us know!

March 25, 2014

I worked with James Verdier, who was very helpful. He was out on the lot taking pictures of new cars and i asked him if he was a salesman, He then dropped what he was doing and helped me immediately. H More

by drguyer1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Verdier
Mar 25, 2014 -

Fitzgerald Toyota Chambersburg responded

Dale, Thank you so much for your kind words about James and your experience! It means a lot to us, as well as James, that you enjoyed your experience. We are very excited to hear that the way we do things here makes a big difference to folks that come to see us. Please let us know if there is anything we can do in the future, and enjoy your new car!

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