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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
805 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 805 reviews

September 24, 2014

Customer Service above and beyond!!!!! I can not express how professional and courteous Eric Herzog is. He is an outstanding asset to the Fitzgerald team. My credit is not in good shape an More

by jhputterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2014 -

Fitzgerald Toyota Chambersburg responded

jhputterman, Thank you very much! Eric really is on the top of his game when it comes to customer service! He is the epitome of what the FitzWay is about! We are very happy to hear of your awesome experience with your purchase! Please let us know if there is anything you need for your new car, and we look forward to working with you in the future! Thank you again!

September 19, 2014

Fantastic All the individuals involved (Katy Marshall, James Verdier, and Andy Bingham) made buying a car such a swift, effective, and enjoyable experience. All More

by dana.miller.7587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Verdier
Sep 22, 2014 -

Fitzgerald Toyota Chambersburg responded

dana.miller.7587, Thank you so much for your review! We're very happy to make a difference to people when purchasing. It's part of our culture here to make the experience something that is memorable and fun, and it seems you've gotten exactly what we aim for! We look forward to working with you in the future, and in the meantime enjoy that new car!!!

September 06, 2014

THANKS....... Just want to say thanks for everything you was a big help to me an I'm sure you are a amazing employee keep up the good work ;] More

by reemah27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 22, 2014 -

Fitzgerald Toyota Chambersburg responded

Thank you very much!!! Glad to have been able to be of assistance! Have a great day!

September 06, 2014

Outstanding salesmanship Mike Bockstie is a pro. His friendliness and humor, accompanied by an sincere interest in learning what my mother and I wanted in a car, made the pro More

by Christine Duignan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bockstie
Sep 10, 2014 -

Fitzgerald Toyota Chambersburg responded

Christine, Thank you so much for your kind words about Mike and the experience you received here! We'll pass along the kudos for a job well done to him if he hasn't already seen this himself! We are really glad you made the trip up to see us! We look forward to working with you next time, and until then enjoy that new car!!! If we can be of any service in the future, please let us know! Thank you again!!!

August 16, 2014

FitzMall is Focused on Customer Satisfaction This was a great experience from start to finish. We actually enjoyed buying a car for the first time in our lives and we have purchased 6 in the pas More

by manda_beth15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Martin Manning
Aug 18, 2014 -

Fitzgerald Toyota Chambersburg responded

manda_beth15, Thank you so much for your great review! It's not often we get one customer that will purchase 2 cars at the same time! We're super proud to be the choice you went with for both of your new cars, and really look forward to continuing our great relationship as you service them in the future! If you need anything, or have any questions, please let us know! Have a GREAT time in your new cars!!!

July 30, 2014

Extremely friendly and excellent service This was the first time I bought a car, and everyone at Fitzgerald was very friendly and helpful. I was able to use the online site to find the car I More

by emily.taylor.1612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Manning, James Verdier
Aug 15, 2014 -

Fitzgerald Toyota Chambersburg responded

WOW, we are SUPER excited to know you chose us as the place to buy your first car! There's nothing that makes us feel better than satisfying our customers above and beyond their expectations, and it seems James succeeded! Thank you so much, and enjoy your new car! Let us know if we can be of any help in the future!

July 25, 2014

Great experience Everyone was very friendly and helped with the ease of buying a new car! And Daniel made sure I understood everything of the new car before I drove o More

by michelle.comfortcrenshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike White
Jul 28, 2014 -

Fitzgerald Toyota Chambersburg responded

michelle.comfortcrenshaw, Thank you so much for your kind review of Daniel and your experience here! We pride ourselves in giving our customers all the info they need to make an informed decision! Please let us know if there is anything else we can help you out with in the future! Enjoy your new car!

July 06, 2014

Excellent Service Daniel and Andy really helped us to make an informed decision without feeling pressured or overwhelmed. We looked at several different Toyota Camrys. More

by williamscm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2014 -

Fitzgerald Toyota Chambersburg responded

Williamscm, We are glad to hear you enjoyed the experience, and Daniel's explanation and knowledge of the vehicle! It's always nice to hear when a customer appreciates the way we do things! Please let us know if there is anything else we can do for you, Enjoy that new car!

July 05, 2014

Exelent service I have been a Fitzgerald customer for 22 years. I have always have excellent service. When I brought my 2014 Avalon Hybrid Limited in that was purchas More

by wood481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 15, 2014 -

Fitzgerald Toyota Chambersburg responded

Thank you for giving us the opportunity to correct the situation for you. We appreciate the positive review and are very grateful for all of the recommendations!

June 24, 2014

EXCELLENT !! My second purchase from Fitzgerald. I purchased a new Tundra in 2012 and today a new 2014 Corolla. All I can say is what a great dealership to work wi More

by TNBFORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike White
Jun 25, 2014 -

Fitzgerald Toyota Chambersburg responded

bantforr, Thank you SO much for your wonderful words about your experience here! I'm sure Eric, Mike, and Daniel will appreciate knowing how much you enjoyed working with them! It warms our hearts here when we see how much of an affect we have on our customers! It's a great feeling! Please enjoy that new car, and let us know if there is anything else we can do! Thank you again!

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