Fitzgerald Toyota Chambersburg

AMAZING HELPFUL FRIENDLY Everyone here super friendly and in contact with what you want and is there to help you literally every step of the way frist car buyer i cant stress Everyone here super friendly and in contact with what you want and is there to help you literally every step of the way frist car buyer i cant stress enough how much yall helped me with many decisions and concerns james was the most honest awesome salesman ever you can tell hes there to help aand guide you 100 percent he enjoys helping others i wouldnt have wanted to buy my car anywhere else! Marty thanks for working your magic and makin it able so i could finance this beautiful car and pete thanks for the great experience with all your very talented team i really couldnt have done it without any of you thanks for showing everything i needed to know about my car and make it fast and i can say easier then it wouldve been if i went somewhere where they were just about there money these people are so great and have big hearts thanks Fitzgerald auto mall of Chambersburg for everything yall are amazing ! Wouldnt recommend anywhere else! More

Great service from Byron Thanks for the excellent service and extreme compassion you had when I had my vehicle in for what I thought was going to be a minor issue but turned i Thanks for the excellent service and extreme compassion you had when I had my vehicle in for what I thought was going to be a minor issue but turned in to much more. Your help and assistance was appreciated. More

Service Department in Chambersburg, PA I just wanted to take the time and complement one of your service department employees. His name is Bryon. He is a young man with a lot of potential I just wanted to take the time and complement one of your service department employees. His name is Bryon. He is a young man with a lot of potential. He was very helpful and took the time with me when I had my car in for service. He made sure that all of my questions were answered and he was very friendly. He also made sure that our bill was correct when there was a question about the charge. Not many times do people take the time to make a complement, but in this case, it is well deserved. Great Employee! More

End Result: Everything I Hoped For I can tell you this with absolute certainty—never have I ever felt the urge to hug a used car dealer at the end of a deal. Who has? But Fitzgera I can tell you this with absolute certainty—never have I ever felt the urge to hug a used car dealer at the end of a deal. Who has? But Fitzgerald changed that. Sure, it would be a little awkward, and they may not hug me back, but I would do it! Why? Let’s just assume most people are decent enough to apologize when they spill something on your nice new shirt. Really decent people might even pay your dry cleaning bill. Rest assured, if they messed up, Fitzgerald will not only apologize and pay your dry cleaning bill—they’ll buy you a new shirt. I don’t feel the need to go into the specifics of what happened over the course of our deal, because I see no need to air dirty laundry that’s already been thoroughly cleaned. But they messed up. As Pros tend to do, they admitted very early on that they messed up. And also like most well-run businesses, they said it wouldn’t happen again, and promised to make it right. Here’s where they really impressed me. Once they admitted the mistake, they would have absolutely been within their rights as a dealer to apologize and send me on my way with a doughnut or something. But they didn’t. They stumbled over themselves to correct what needed to be corrected, and gave me the car I wanted. It was a bit of a process involving work across several states, but all along the way they were courteous and kept me updated. Don’t worry, they don’t mess up often. I could tell by the way they took measures to correct their mistakes. It isn’t something they were pleased about, or used to dealing with. But a lot of times you can tell more about a business during a rare screw-up than you can with a smooth transaction. These guys have integrity, and you won’t be disappointed. Mark my words, I’m not affiliated with these guys in any way, other than buying a beautiful car from them. I had every reason to be mad, but instead I leave them with a smile on my face. That leads me to believe that any negativity you see on other reviews either comes from people that didn’t deal with the same dealership I visited—or were wrong themselves and are angry about it. Marty, you’re the man, thanks for all the overtime hours! MM More

Great Service Manager I purchased my car here in March and it was a quick and painless process. I have had great experiences working with Ed in the service department and w I purchased my car here in March and it was a quick and painless process. I have had great experiences working with Ed in the service department and would highly recommend taking your car here. More

Quick Friendly service Professional, quality service. They did a great job and kept me informed. My car was ready the same day even though they were very busy. Professional, quality service. They did a great job and kept me informed. My car was ready the same day even though they were very busy. More

Used Car Purchase Purchased a used 2012 Rav4 from James. He way friendly, honest and knowledgeable and listened to my needs. This is the 4th car (mostly new cars) I'v Purchased a used 2012 Rav4 from James. He way friendly, honest and knowledgeable and listened to my needs. This is the 4th car (mostly new cars) I've purchased from this dealership and appreciate the no haggle pricing! The finance associate was very friendly and efficient as well. An overall good experience! I would recommend this dealership for your next purchase! More

Great Staff! Mike and Eric made the car buying experience an easy and painless process! Mike was the consummate professional in selling me a used Honda. Eric fou Mike and Eric made the car buying experience an easy and painless process! Mike was the consummate professional in selling me a used Honda. Eric found me a lower interest rate! Both are valuable assets to your organization! More

Outstanding service I got unbeatable price for my new Frontier from first quote. No gimmicks, no mind games. Best offer from my local Nissan dealer was not even close t I got unbeatable price for my new Frontier from first quote. No gimmicks, no mind games. Best offer from my local Nissan dealer was not even close to it. Special thanks to James Verdier, very courteous and professional service. More

FITZWAY FOR LIFE! I have purchased my last two Camrys from Fitzgerald Toyota and could not have had a better experience! Brad Newman was my salesperson and has over 20 I have purchased my last two Camrys from Fitzgerald Toyota and could not have had a better experience! Brad Newman was my salesperson and has over 20 years expertise in the auto industry. He is extremely knowledgeable about the Toyota brand and patiently helped pick out the right Camry for me. The management staff at Fitzgerald, specifically Michael White, Toyota Sales Manager, and Eric Herzog, Finance Manager, were very professional in arranging my financing and listening to my personal needs. If you're looking for the lowest price and best service, Fitzgerald Auto Mall is for you. I will never buy a vehicle from anyone else! More