Fitzgerald Toyota Chambersburg

unattended service I was there a week or so for oil change. Service agent forgot to place the lower shield. It was snapping on the interstate i had to go back in for ser I was there a week or so for oil change. Service agent forgot to place the lower shield. It was snapping on the interstate i had to go back in for service. After waiting for 30 min they said car was outside it was not. I had to go other side to bring my car. I was not told where the car was parked after service. Then after sitting inside my car floor matts went missing. I had to go back in to ask where is my floor matt. Agent on reception said inside the trunk trying to explain me about recall. I don't need that xxxxxxxx. I should get my car the way it was pulled in. Not good service. More

Quick, painless, straightforward It was easy to purchase a vehicle from Fitzgerald auto mall. Hassle free, up front, did not seem very rushed. My sales rep was knowledgeable and frien It was easy to purchase a vehicle from Fitzgerald auto mall. Hassle free, up front, did not seem very rushed. My sales rep was knowledgeable and friendly. More

Non Negotiable Dealership I am in the market for a 3/4 ton p/u trk, and found 1 a 2011 Chevrolet Red in color. Spoke with Nick on the phone. He seemed professional and intere I am in the market for a 3/4 ton p/u trk, and found 1 a 2011 Chevrolet Red in color. Spoke with Nick on the phone. He seemed professional and interested in making a sale. However after a few days went by and the dealership dropped the price. Nick sent me an email and offered me the truck again, at the dropped price and again I restated my offer of what I think the truck is worth. There was no negotiating with Nick so I said NO! I will go to other Dealers in the region and find my next truck! Mr. Wheeler More

Efficient and friendly experience Great experience. William and Derek answered most of my questions over the phone/email, so the deal was closed extremely efficiently once I arrived a Great experience. William and Derek answered most of my questions over the phone/email, so the deal was closed extremely efficiently once I arrived at the dealership. Fitz's no-haggle fair pricing takes a lot of stress out of the car buying experience. The dealership was able to match my credit union's rates, which made one-stop shopping that much easier. I have bought four vehicles from various Fitzgerald dealerships, and I have always been treated fairly and have not regrets. More

Bought 4 cars here, every one was a homerun!! Don't shop anywhere else for a new or used car. I have bought 4 vehicles here and it gets better every time. Our favorite sales rep Mike is always inf Don't shop anywhere else for a new or used car. I have bought 4 vehicles here and it gets better every time. Our favorite sales rep Mike is always informative and friendly. I have alot if respect for him and this establishment. Always the lowest price. Always the best service. You can't go wrong. Don't forget to ask Mike about bpp another great offer from fitz. I have nothing but praises to say about this place. More

I am glad I bought from Fitzgerald Jeremy Brown was the sales person that I worked with when I bought my new 2015 Nissan Sentra. He was very easy to deal with, knowledgeable, and not pu Jeremy Brown was the sales person that I worked with when I bought my new 2015 Nissan Sentra. He was very easy to deal with, knowledgeable, and not pushy. He was able to help me find a car in my price range and didn't try to talk me into something that I didn't want. Jeremy has kept in touch and answered all of my post purchase questions as well. More

Fantastic sales experience-everything else was horrible! Jeremy Brown was my salesperson and my purchase of my new Prius was wonderful and then the downside began. I was waiting for an insurance check for my Jeremy Brown was my salesperson and my purchase of my new Prius was wonderful and then the downside began. I was waiting for an insurance check for my total loss vehicle and Marty the finance mgr agreed to hold s check -I was told to call by noon on a certain day if I hadn't received the check. The day came and I called st 9:12 am only to find out the check was already deposited. (It went through my bank the same day so they didn't even wait the agreed time) I drove an hour to get there the next week to sign the insurance check over to them (called first to make sure it was ok) only to find out they don't do that so left them with a personal check and wasted 2 hours of driving time. I incurred $68 in bank charges and was promised reimbursement-it's been 10 days since their new check cleared and no reimbursement-called and still no check. Now I find out they never installed a front license bracket for MD plates and I have to make 2 visits to a local dealership to get this done. I AM SO DISAPPOINTED!!!!! Is this the "Fitzway" of doing business? If so it is not for me. More

Great experience! Jeremy was helpful, straightforward, and was not aggressive to make a sale. He was willing to do anything to find the customer the right vehicle. Jeremy was helpful, straightforward, and was not aggressive to make a sale. He was willing to do anything to find the customer the right vehicle. More