Fitzgerald Toyota Chambersburg

WORTH THE 2 HOUR DRIVE!!! I found this amazing dealership after doing a web search last night for a Certified Toyota Venza. I found one at my local dealership, but the price w I found this amazing dealership after doing a web search last night for a Certified Toyota Venza. I found one at my local dealership, but the price was a little too expensive. Fitzgerald Toyota was about $5,000 less for a similar Venza than my local Toyota dealership. I'm so excited about my new car! The service was excellent and the price was even better! Check them out before buying your next car! :) More

Very Unhappy Customer I bought a car in April of 2014, and have had numerous problems that were a result of this dealership's shoddy workmanship. First of all, the car wou I bought a car in April of 2014, and have had numerous problems that were a result of this dealership's shoddy workmanship. First of all, the car wouldn't pass Maryland inspection because it needed a new steering rack put in -- Fitzgerald agreed to do this, with brand new Toyota parts and I was thrilled. I felt that was above and beyond and was pretty happy with my dealership relationship, up until I got the car back and the alignment was so far off I had to really struggle to keep it on the road. No call backs after I complained about this. THEN, when I went to have the brakes replaced a few months later, I discovered that I had no key to the wheel locks. The dealership maintained that there never was a key to the wheel locks (are you crazy???) and that -- here's the incredible part -- it was "my problem to figure out" when I asked what I would have done if I'd gotten a flat on the highway and needed to change a tire asap. I was SHOCKED. A year after, I discovered that someone put power steering fluid in the power steering reserve, which doesn't sound bad at all until you read the manual and understand that Toyotas from a certain time period took TRANSMISSION FLUID, NOT POWER STEERING FLUID. And the power steering fluid pump burned up. The dealership maintained that I had done this. After a nasty back-and-forth, they asserted that that "wouldn't really cause a problem anyway." Again -- are you crazy??? ALSO, they put the wrong transmission fluid in the car as well -- I had to drain and refill it several time. I LOVE the car that I drive, but I HATE this dealership for what they've done, then how they've treated me. My father and brother own a local shop, and we have repeatedly steered people away from Fitzgerald. More

Good Job After a bad experience at another dealership we came to Fitzgerald. We made contact with Andrew. He bent over backwards even though he knew that it wo After a bad experience at another dealership we came to Fitzgerald. We made contact with Andrew. He bent over backwards even though he knew that it would take us a while to decide what we wanted. After four test drives in one night and watching Andrew having to run across Route 30 to get one vehicle, I knew we would buy here. We decided on a 2013 Nissan Murano. Andrew followed up regularly and was patient with the fact our schedules would delay things. Jonathan from finance helped a lot when I was having issues obtaining documents for the bank and then the final signing Becky made the closing a good and not nerve racking experience. Thank you all very much More

My experience at Fitz Way The day I decided to go look around at this dealership it was raining on and off so my goal was to avoid any sales consultant. I like to avoid most sa The day I decided to go look around at this dealership it was raining on and off so my goal was to avoid any sales consultant. I like to avoid most sales persons if I can. Well, as I was looking at the new Sentras a sales consultant was making his way toward me, it was Eric. I thought, here we go, but after meeting him, his calm demeanor helped me feel comfortable to discuss what I was looking for. After spending time with Eric looking around and test driving a Sentra, he suggested that I take the car home and show the wife. Wife and I drove the car and looked it over and decided that we would be interested in buying one. The model we drove was a Sentra SV but wanted to look at the Sentra SRs since much sportier looking but cost more. We met with Eric and went over the financials and was able to purchase a new 2016 Sentra SR. The finance manager Pete Morgan met with us and discussed our trade in value and the cost to afford this Sentra we were interested in. We felt that Eric and he did all what they could do to help us have the ability to purchase the car we wanted. We liked working with Eric and Pete. Most of my time was spent with Eric who listened to our concerns and inquiries we had, and was always able to answer or find an answer for us. We appreciated him very much and would recommend anyone to seek him out when shopping at Fitz Way. More

Great Car shopping experience! I had heard some good things about Fitzgerald Auto sales and since I was looking for a Nissan I decided to stop in. I found very friendly people and I had heard some good things about Fitzgerald Auto sales and since I was looking for a Nissan I decided to stop in. I found very friendly people and willing to help me find what I needed without being pushy or intimidating. The salesman and manager went out of their way to get things settled and me into my car as soon as they could. If you stop by ask for Eric Anderson, awesome person and great salesman! All around great experience! More

Fantastic salesman and service Thank you for the opportunity to express my experience with your company and salesperson !!! I have only purchased two cars in my life, 96 Camaro and Thank you for the opportunity to express my experience with your company and salesperson !!! I have only purchased two cars in my life, 96 Camaro and now a Dodge Caliber !! Terrell made my entire time very pleasant !!!! He explained everything and followed through with a phone call after the sale and when I did have a problem, he was quick to reassure me that it would be taken care of as soon as possible !!!! And it was !!! So, my compliments to your company for having an employee with such good character and salesmanship !!!!! Nancy Griffin More

Fitzgerald provides great customer service My husband and I found the used vehicle we were interested in at Fitzgerald. We went to the dealership to see several cars and decided that one was j My husband and I found the used vehicle we were interested in at Fitzgerald. We went to the dealership to see several cars and decided that one was just what we wanted. Ryan Statum was our sales person and he did an excellent job for us. He made every effort to answer our questions and follow up with us. More

AWESOME EXPERIENCE my wife and I bought a pre-owned Toyota today from Fitzgerald in chambersburg and what a Great experience it was. our sales lady Linda Palumbo couldn my wife and I bought a pre-owned Toyota today from Fitzgerald in chambersburg and what a Great experience it was. our sales lady Linda Palumbo couldn't have been better. Shes very personable and helpful right from the beginning. cant say enough nice things about her and our over all buying experience. Thank You , Sam & Julie More

Competent, friendly sales Found a used car we were looking for. Shane and the rest of the staff were very helpful. No hassle, no haggle, no pressure sale. I would definitely re Found a used car we were looking for. Shane and the rest of the staff were very helpful. No hassle, no haggle, no pressure sale. I would definitely recommend. More