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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
806 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 806 reviews

November 18, 2017

A Happy Customer I just picked up my new 2017 Nissan Rogue, and I'm so happy with this SUV and how I was treated at Fitzgerald. I was lucky to get the vehicle I wanted More

by My1stNissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Morgan, Becky Carr
Nov 27, 2017 -

Fitzgerald Toyota Chambersburg responded

My1stNissan, Thank you SO MUCH! We love hearing how we've made someone's day! We are pleased to hear you had a great time getting your new Rogue and I will pass along all your comments to each of the people you've tagged here! Please feel free to call or stop by any time with questions or if you ever need anything! We're always eager to help! Have a great time in that new car and Happy Holidays!

November 02, 2017

"Best Dealership EVER !!!!!" I have literally bought vehicles all over the world. I spent 25 years in the United States Marine Corps and moved, on average, every 2.5 years during More

by SgtMaj03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Verdier
Nov 15, 2017 -

Fitzgerald Toyota Chambersburg responded

We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Thanks again for the positive feedback!

October 07, 2017

Continued positive relationship Fitzgeralds Toyota Our recent purchase of a 2017 PriusV at Fitzgerlds in Chambersburg was very positive. Working with Jason Smith and the other staff at the dealership More

by ThirdtimeToyota buyer
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Nov 15, 2017 -

Fitzgerald Toyota Chambersburg responded

We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.

October 04, 2017

Great Experience! The best experience I ever had buying a new car. The price on my new corolla was the best around and gave me exactly what I wanted for my trade. I did More

by T Glunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White, Becky Carr
Nov 15, 2017 -

Fitzgerald Toyota Chambersburg responded

We appreciate your honest feedback. We're happy to hear you've been well taken care of by our team, and we hope you're enjoying your car. Please let us know if there's anything else we can do for you. See you on the road!

September 26, 2017

Angel at the parts desk! Krista does a TERRIFIC job at the parts desk! Her professionalism and courteous, positive attitude make purchasing parts a pleasure! Some auto-parts b More

by Ronald E Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista
Nov 15, 2017 -

Fitzgerald Toyota Chambersburg responded

We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We’re glad we provided this to you. If there is anything else we can do for you, please give us a call.

August 15, 2017

Was too early for appointment I wrote down my appointment on the wrong day. I was a week early. Josh Reis got me in anyway. A big thank you to him and to Fitzgerald Toyota. More

by joannrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reis
Aug 15, 2017 -

Fitzgerald Toyota Chambersburg responded

Joannrealtor, Thank you very much for your kind words! We are very happy to have been able to accommodate you when you came in as we all know how stressful it is when something like that happens! We look forward to serving you in the future! Thank you again, have a great rest of your summer!

July 25, 2017

VERY POOR Very poor process. Took delivery of vehicle with only 1 key, and 1 remote. Security codes had not been recorded. Cost me $182.00 at the Ford dealer to More

by DAVID L STULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Carr, Anita Irving
Sep 05, 2017 -

Fitzgerald Toyota Chambersburg responded

David, Thank you for allowing us to rectify the misunderstanding that occurred with the replacement of the key last month. Making sure our customers are taken care of is something that is of utmost importance and it was nice to shake your hand and make sure that happened!

July 12, 2017

fast service had a concern with my window of new truck called made appt ,stopped in and J Reis was on it came out and took care of issue and was on my way great j More

by sherry2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reis
July 11, 2017

Alot of chooses i wandered into dealership needing a car asap, completely lost not having a clue what i wanted started in used center finding nothing of interest w More

by sherry2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
July 06, 2017

easy to work with had a problem with getting a couple of things on my truck, Jeremy brown an mike white made it right so I got the truck I wanted More

by downs36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White
Jul 07, 2017 -

Fitzgerald Toyota Chambersburg responded

Thank you so much! We're glad to hear you had a great experience with our salesperson and management! We strive to give our customers the greatest experience and we're happy yours was! Let us know if you need anything in the future, we'll be here if you need us!

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