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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
806 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 806 reviews

August 24, 2018

thoughtful, respectful, knowlegable, courteous Chris was thorough in knowing how to handle our vehicle needs. He was friendly, listened, made a few suggestions, and was knowledgeable in answering o More

by redisthecolor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Fitzgerald Toyota Chambersburg responded

No, Thank YOU! We take pride in knowing our customers had a great experience and it makes us beam when we hear about it! Please by all means call or stop by if you have any questions in the future!

August 23, 2018

Awesome experience From the moment we walked in service was outstanding. Terrek,Pete down to the finale with Becky .Helpful,informative,and encouraged me to go back anyt More

by first nissan joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : none, Pete Morgan, Terrek Teal, Becky Carr
Nov 01, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you very much!!!! It's a pleasure to hear you had a great experience! Enjoy your new car!

August 07, 2018

Friendly staff, very helpful in all aspects of the purchase All those involved in the purchase of the Mazda were very helpful, polite and respectful. As I am a teacher, I am off for the summer. I spent hundr More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Carr
Nov 01, 2018 -

Fitzgerald Toyota Chambersburg responded

WOW! Thank you so much for taking all this time to write such a detailed review! We love to hear things like this as well, so I am glad to see our people making the difference! Please feel free to contact us any time with any questions in the future or when you're ready for another new to you car!

July 28, 2018

Pressure-free Friendly Service This dealership is easy to work with. They are customer service oriented and very efficient. We purchased a used vehicle. They were very upfront about More

by bddcwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Becky Carr
Nov 01, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you very much! We are glad you had a great experience and we will continue to provide that level of service to you any time you stop by! Enjoy!

July 11, 2018

Good car buying experience I liked the no-haggle pricing. I enjoyed working with Mike Scholl. He was very friendly, informative and helpful. He was not pushy in any way but s More

by Dave
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Scholl
Jul 12, 2018 -

Fitzgerald Toyota Chambersburg responded

We are always glad to hear about our customer interactions and how our way of selling cars makes it easy! MIke takes great care to learn about the customer and we're proud to see that shine through here! Thank you again for taking the time to review us, I'll pass along the good word to him and Danielle!

July 08, 2018

Chris Smith - No Pressure, Lots of Good Information! Chris provided us with all we needed to know to make our decision.We had not intended to purchase that day, but left with our new RAV4 knowing we got More

by Jeansdaisydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Carr
Jul 12, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for your kind words! I'm sure Chris will be happy to hear he made a great impact on you and made the whole process easy! We know buying a car can be stressful so we make it as easy-going as we can! We will always be around for any questions so never hesitate to stop or call! Thank you again!

June 30, 2018

Great Price for both nearly new used vehicle and the trade. My sales person Jeremy Brown was great to deal with. He was honest and very friendly. There were no surprises other than the great price on the used More

by Otty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Becky Carr
Jul 06, 2018 -

Fitzgerald Toyota Chambersburg responded

Otty, WOW, thank you so much! We love hearing how our approach makes the difference. Laid back, easy going, no pressure, and priced right. Thank you for taking the time to let us know about your experience with Jeremy, Becky, and John! Enjoy your new to you RAV and as always feel free to call with any questions or to just say hi!

June 27, 2018

Great experience! The first time we met Mike, we knew he was a great guy to work with. There was no pressure to buy but he still kept in touch with us about a certain More

by Ridge runner, Dick & Judy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Eric Anderson, Michael Scholl
Jul 06, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you so much! We always try to make it easy, and it seems Mike certainly did! We like hearing how that makes the difference with our customers! You guys have a great time and enjoy your new ride! Let us know if we can be of any help in the future!

June 07, 2018

Highly recommend Michael Schroll. I went into Fitzgerald knowing the vehicle I wanted, and when we pulled in Michael was in the parking lot and showed us a 4runner that had just been t More

by M.mills0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Michael Scholl, Joel Rotz
Jul 06, 2018 -

Fitzgerald Toyota Chambersburg responded

WOW, thank you so much for your kind words! Everyone you mentioned is happy to know they made your experience a great one! We are always excited to hear direct from our customers about how our way of doing business and our people make the difference! Thank you again!

June 06, 2018

Awesome Experience My Wife and I needed a tow vehicle and are completely happy with our experience with Michael Scholl. He was able to get us a fantastic deal on a 4Run More

by Campswith4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Jun 06, 2018 -

Fitzgerald Toyota Chambersburg responded

Campers, Thank you so much for your amazing words! We're always filled with pride when we hear our folks went above and beyond to make the experience memorable, fun, and most of all stress free! Mike is always focused on our customers and he also takes great pride in knowing it is a job well done! Thank you again and by all means let us know if we can be of any help in the future!

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