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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
806 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 806 reviews

December 19, 2018

Stress Free, Quick & Easy! My mom purchased a 2016 highlander in August of 18. It was the first toyota in our family. The experience was amazing with how up front the staff was More

by Limitedtaco16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Anderson, Jeffrey Soto-Ortiz
Dec 22, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you again and we are glad to hear it! These types of interactions are what we strive to have happen every day! We appreciate your business and wish you a wonderful Holiday season and a Happy New Year! Again, thank you!

December 03, 2018

Lessons learned and a great day It was actually a fun, entertaining day. Smooth purchase and I learned a lot about the car buying process. Michael was patient and he and Jonathan exp More

by Kpetrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Michael Scholl
Dec 04, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you so much! We try to make it enjoyable and to never leave anyone in the dark! Glad you enjoyed your time purchasing your vehicle! We are very happy to hear it!

November 28, 2018

Over the top help! Highly recommend! My experience working with Mr. Scholl was wonderful. We had kept in touch over a years timeframe with my interest in a new vehicle. He was very helpfu More

by Katyfink729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Michael Scholl
Nov 29, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you very much for your kind words! We are glad to hear that Michael made the difference and provided excellent customer service from beginning to end! These interactions are what we strive to have every day. Thank you again and enjoy your new ride!

November 14, 2018

no help I could not get a car salesmen to help me. After being ignored and trying to get some ones attention with no luck I decide they don't need my business More

by 357 john
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Mike White, Pete Morgan, Jonathan Akers, Joel Rotz
November 08, 2018

So happy! We came to Fitzgerald to get a used car for our growing family. I had done my research online and wanted to drive a lot of the vehicles to get a feel More

by lindsaybreslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Becky Carr
Nov 09, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you so much! This is absolutely wonderful to read! We strive daily to make sure our way of doing business makes the difference to our customers and it shows through here! Thank you so much!

November 05, 2018

Upfront in everything! Professional and polite, upfront and helped make the purchase as plain less as possible! Would recommend to friends and family! Great selection and ch More

by Schrecky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Fitzgerald Toyota Chambersburg responded

WOW! Thank you so much for the kind words! We are always glad to hear from our customers about their experience! As always, let us know if you have any questions! Thank you again!

October 19, 2018

Very happy customer! My recent car buying experience was amazing! Michael Scholl is very knowledgeable and made me feel very comfortable with my new car purchase. There wa More

by Cbeshara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Carr, Michael Scholl
Nov 01, 2018 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for this very kind review! We really strive every day for interactions like this and it shows right here! We'll be here any time you have a question, feel free to drop by or call any time!

September 16, 2018

Outstanding Buying Experience This was my second purchase from a Fitzgerald dealership. The no-haggle pricing makes the process much easier, in my opinion. Fitzgerald Toyota Nissan More

by maeg18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Carr, Michael Scholl
Nov 01, 2018 -

Fitzgerald Toyota Chambersburg responded

This is a great testament to the staff here and I'm very happy you took time to write it! Thank you so much for your glowing review! We really take pride in taking the stigma out of the experience for you as well! Thank you again and please feel free to call or stop by any time!

September 15, 2018

Great experience! What a great experience we’ve had with Fitzgerald!We bought a Sienna van there 10.5 years ago and it has been an extremely reliable vehicle for our fa More

by mavsab09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Costopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Justin Kennedy
Nov 01, 2018 -

Fitzgerald Toyota Chambersburg responded

WOW, it looks like you've had a great run with your previous van! You've gotten to experience our service and sales departments and I'm glad to hear they made your experience a great one! We love hearing these stories, and we look forward to hearing how great your current vehicle was 10 years from now!

September 09, 2018

Very Easy and Pleasant Buying Experience All aspects of my buying experience, from contacting the dealership online to making the purchase, was great. Jeremy Brown and Michael White returned More

by JSMith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White
Nov 01, 2018 -

Fitzgerald Toyota Chambersburg responded

JSMith, WOW! Thank you very much for your detailed review! We take pride in knowing our staff makes the difference in a sometimes stressful experience. Please feel free to contact us at any time if you ever have a question about anything. Thank you again and enjoy!

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