Fitzgerald Toyota Chambersburg

Don't Do It If I could give this place a ZERO I would. This place has been an absolute NIGHTMARE to deal with. Mondy 2/18/19 I went to purchase a vehicle, I arriv If I could give this place a ZERO I would. This place has been an absolute NIGHTMARE to deal with. Mondy 2/18/19 I went to purchase a vehicle, I arrived around 1pm & fought to get good insurance for hours so I didn't sign the papers until approx. 6pm. The place is 1 hour from my home in Harrisburg and it was about 55mi away. Before getting home I got gas and stopped by Wal-mart to get something to clean the seats because the car was honestly filthy inside and they said they would clean it but... that's a whole different story. Turned the car on to leave Wal-mart and the check engine light was on (about 8:30 pm). I read the manual and tried to remedy the problem but nothing worked so I called the dealership and told them I was coming tomorrow to return it and the lady hung up on me, I called back and the "We are closed" message was put on 5 minutes before close ... I took it to Auto Zone as soon as they opened the next day and they found 3 alerts for a p0420 code so I went to the dealership with the info in hand and told them I don't want the vehicle anymore and they basically said "well you bought it as is we can't really do anything but let us take a look at it for you, it SHOULD be a good car for you after we fix it." They said since it’s a GMC they will take it to a GMC dealer. I left with a loaner car and I was home by 12:20pm. I called them today 2/20/19 to ask for info about the place they took my car to and Kendra was very reluctant to give it to me saying "they are closed today" several times before finally giving me the info. I called the place that they supposedly took it to yesterday and they have no record of it and the salesperson couldn't locate the keys. He even asked me why they would bring it to them H&H Chevy & Caddy Dealer in Shippensburg (15.3mi 25mins away) when there is a GMC dealer like 5 minutes away (2.5mi. 8mins away). Of course I have no idea why. I honestly suspect that they disconnected the battery in the vehicle prior to my test drive to make the engine light go away and my 55mi. drive home was just enough for the car's computer sensors to come back on and illuminate the light. Safe to say I do not like this place but I am not going to rest until the matter is dealt with to my liking as soon as it is handled I will NEVER go back. If you do decide to go (I highly advise you don't) know this: 1. They are liars 2. The salespeople don't really know the products they are trying to make you buy (Zurich shield warranty) they tell you whatever makes it sound good enough to buy. Bradley Shoop said they would go as far as repainting the car & even reupholstering a seat if needed but that's not the case Finance manager Eric told me they just try their best to help that's all 3. They will say they knock the price down on the warranties to help you out or whatever but they do it as they please some people pay half price some pay quarter price 4. No haggle price is a joke & honestly they might be selling you a car with a problem have a mechanic come check it out with you. More

Another Awesome Experience!! If I could give a 6th star I would!!! First I our salesman is Michael Scholl. He got us an incredible deal on a 4Runner a couple of years ago. He If I could give a 6th star I would!!! First I our salesman is Michael Scholl. He got us an incredible deal on a 4Runner a couple of years ago. He is fantastic...knowledgable, friendly, honest, and intuitive to your needs. We have gotten deep into camping and needed something a bit more powerful than our 4Runner. We left the dealership thrilled with a brand new Titan SV that is not only luxurious enough to have my wife tickled pink, it has the power and capabilities that makes my heart beat a bit faster when I start it up and look at my new truck. We've never had as great an experience buying a car than I have with Mike at Fitzgerald Toyota and Nissan. More

First time visit to Fitz Auto Mall Fitzgerald Auto Mall is a busy dealership offering decently priced vehicles. There was a long wait time and a minor hiccup with the paperwork, but ov Fitzgerald Auto Mall is a busy dealership offering decently priced vehicles. There was a long wait time and a minor hiccup with the paperwork, but overall we walked away with the car my wife wanted. The sales associate we had was nice and very cheerful to help and answer our questions. A little nervous but a good kid! More