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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
806 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 806 reviews

July 08, 2019

Very Smooth Michael Scholl helped make the car leasing process simple and efficient. We had a time crunch and needed a car quickly, and Mike is the guy who made i More

by LaurenD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you SO much Lauren! We always appreciate hearing about our wonderful folks here! Michael is glad to know he made a difference and was able to meet your needs! Enjoy that car and let us know if we can be of any assistance in the future.

June 28, 2019

Fitzgerald I have given my rating based on, i lost my Mazda a week before in a car accident. My car was totaled. My brother took me to Fitzgerald where he bough More

by Mazdachic2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jelyn Waltz, Brady Barnhart, Bradley Shoop
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

MazdaChic, Thank you so much! It's never fun to deal with a wreck but when it comes to making sure you get a replacement in a timely manner, we try our best and it shows in your wonderful review! It's nice to hear about your total experience and time here so thank you and we all appreciate the kind words about our people here! Enjoy and if you need anything, you know who to call!

June 24, 2019

Honesty I really appreciate the honesty from the service department. I purchased my car here about 1 year ago and get my oil changed here every 5000 miles. I More

by 596zirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Costopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ransom
Jun 24, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for this! It always makes us feel like a million bucks here when our customers take the time out of their day to let us know we did a great job. Thank you again, I'll make sure to pass along the kind words to Nick!

June 13, 2019

James made the stress of car buying a breeze. I’ve been putting off the purchase of a new car because I despise car shopping. Steve encouraged me to stop by and James was willing to take me on as More

by Kdubz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bofrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Smith, James Verdier
Jun 21, 2019 -

Fitzgerald Toyota Chambersburg responded

WOW, Thank you so much for the kind words! We strive every day to make this a reality for our customers and we are always glad to hear how it affects our customers!!!! Thank you again and enjoy that new Rogue!

June 10, 2019

Fitzgerald just gained a loyal customer!!! Michael Scholl made my car buying experience easy and stress-free. When I spoke to Michael, I explained what it was I was needing and looking for. Wit More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Akers, Michael Scholl
Jun 12, 2019 -

Fitzgerald Toyota Chambersburg responded

WOW, that's so great to hear and THANK YOU for taking the time to let us and Michael know about your experience! This is truly what we strive for every day and we couldn't be happier to see it affect our customers in such a positive way! Please feel free to let us know if we may be of assistance for anything in the future, just stop in or call! Have a great time with your new ride!

June 03, 2019

Purchasing Rav 4 Absolutely loved working with Brady Barnhart. After being in a bad lease situation Brady was able to find the perfect vehicle for me that not only fit More

by AubNicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady Barnhart
Jun 12, 2019 -

Fitzgerald Toyota Chambersburg responded

WOW! Thank you so much for taking the time to review us! Brady was happy to hear he made the difference to you! We take pride in making this the rule and not the exception! Have a great time with your new ride and please feel free to let us know if we can be of any assistance in the future!!!

May 29, 2019

Solid experience and very informative Up front pricing, fair on the trade in value and didn’t try to oversell extra, unneeded services/warranties. Happy with the vehicle and the experience More

by youngblood613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White, Bradley Shoop
Jun 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you very much! This is what we want to hear and we're glad to see your experience was a great one! Please let us know if we can be of any help in the future!!!

May 23, 2019

Customer service James has an enthusiastic, outgoing, friendly and energetic personality. He makes his customers a priority at any time. He is very knowledgeable of More

by afdavignon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Costopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Cox, James Verdier, Tony Destefan
Jun 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you very much, James is definitely customer focused and he prides himself as do we on making sure this is how every interaction should go! Please reach out if we can be of any assistance in the future and enjoy your new car!!!

May 17, 2019

Execllent! Our salesman was very courteous, and extremely helpful! Found my perfect car, test drove, and bought it, all with fast and friendly service. Would More

by Katelyn M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Scholl
May 20, 2019 -

Fitzgerald Toyota Chambersburg responded

Thanks for letting us know that you had "Excellent" service and you found your perfect car.

May 12, 2019

Very friendly! We worked with Nate Sheeder who was very friendly and welcoming. We were his first lease customers. Any questions we had that he was not sure of he qu More

by John and Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White, Nate Sheeder
May 14, 2019 -

Fitzgerald Toyota Chambersburg responded

John and Kay, Thank you so much! Nate, Jeremy, Danielle, and Mike are all dedicated to making sure you have the best experience and I'm glad to see it shows through for your experience! We really like hearing our team did a great job and that you are happy with your purchase from start to finish! Have a great day and enjoy your new truck!!!

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