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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
806 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 806 reviews

August 09, 2019

Sales The sales part went very well. There was no pressure and all my questions were answered. I don't know about service yet because none has been requir More

by rvlong1944
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keeron Thomas
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Glad to hear it! We will pass the kind words around to Keeron and Danielle! We always strive to make sure it's easy and fun and are glad to hear your experience was one worthy of taking time to let us know how we did!

August 08, 2019

The best car shopping experience. We have purchased cars from Fitzgerald’s Mall in Chambersburg before because of the wonderful experiences we have had each time. You can’t beat the p More

by Jeannette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Barnhart
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Jeannette, What can I say but WOW! Thank you so so much for taking this time to let us know we did a good job! I'll make sure to pass along the good kudos to Danielle and Brady! Thank you again, and ENJOY that new ride!

August 07, 2019

My experience at the dealership was good, because the sales The reason i give that rating is because the sales reps there are friendly. And the try to work with you regardless of your credit statu, having said More

by Rogu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keeron Thomas
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Rogu,l I will make sure to pass this on to Keeron! Thank you again for taking the time to let us know we did our job well and made it an easy and fun experience for you! Have a great day and thank you again!

August 07, 2019

So helpful, so patient Michael was so patient with me. It’s my first time buying a car and he made me feel comfortable with my decision. I didn’t feel like I was being rippe More

by speterson315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Degross , Michael Scholl
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for taking the time out to let us know we did a good job! We really pride ourselves in taking care of customers not just once but every time they need a car! We are happy to hear we did well and will look forward to taking care of any of your automotive needs in the future!

August 05, 2019

Great customer service! Tony epitomizes what customer service should be. I have dealt with him twice concerning a drivability issue with my Nissan Titan. The first time he More

by CJS
Recommend Dealer
Yes
Employees Worked With
Tony Destefan
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

CJS, WOW, thank you and I'm sure Tony is happy knowing "job well done"! It truly means a lot today to know when you're making a difference to people, we really take pride in doing a job well and it shows with your glowing review! Thank you again and we will see you when your wife is ready for a new car!

August 05, 2019

Amazing customer service I went in to look at a used 2016 corolla and couldn’t financed for it but got financed for a 2019 Nissan Versa .wow !!! More

by Tiffany1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Tiffany1102, THAT's GREAT NEWS! Glad we could help out and that you got a new car that you're happy with! In the end that's all that matters! Congrats again and let us know how we may be of assistance in the future.

August 04, 2019

No Hassle, No Haggle Smooth Experience! From our 1st visit on a Friday evening to coming back to finalize the transaction the next day it was an enjoyable experience! We notified our Salesma More

by The Johnsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady Barnhart
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

WOW! We really can't thank you enough for this glowing review of your experience here! We really try every day to make this a reality and it's so nice to see someone take time out of their day to let us know we did well! Brady is certainly happy to hear this as well! Enjoy that car and we will be here if you need us for anything!

July 24, 2019

Great First Auto Purchase! Michael Scholl made my first time buyer experience as easy as can be! Answered any and all questions I had and made the process smooth and simple. Pur More

by Jamie45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Scholl
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you Jamie! We really are happy to hear you had a great time as a first-time buyer! We really try to make it easy and fun so you don't get that nervous feeling as there's no reason to have it when you deal with the great folks on our team here! Thank you again and please feel free to let us know if we can be of any help in the future!

July 22, 2019

Wonderful experience from start to end We came to the dealership from NY, Long Island area. No one on Long Island could beat the prices offered by the Fitzmall dealership. There was a bit o More

by Eugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much Eugene! We appreciate hearing about the time you spent here and we're glad our no-nonsense way of doing business made the difference to you! We look forward to seeing you again!

July 22, 2019

Great Salesman ! Our salesman Justin Kennedy completely impressed me and went above and beyond to help my husband and i find the perfect vehicle for my wife and I . Jo More

by Patty Small
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kennedy, Joel Rotz
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you Patty! Justin and Joel are glad to hear you had a great time buying a car! We look forward to helping out next time and until then don't hesitate to give a ring, we will be here to help!

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