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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
806 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 806 reviews

November 22, 2019

Jeremy was awesome! Our car was unfortunately totaled last week, so we needed a quick replacement as well as financing. Jeremy worked with us and was a calming force that More

by Phil and Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Fitzgerald Toyota Chambersburg responded

First, we're glad you are ok! Secondly, Thank you for giving us a chance to make it an easy and smooth experience. Going through something like that is horrific so we're happy to hear about how Jeremy and Danielle took care of you and made sure you were comfortable! Thank you again and have a great Thanksgiving!

November 21, 2019

Excellent service with a focus on customer satisfaction After my car was totaled, I was unexpectedly in the market for a new car. The team at Fitzgerald of Chambersburg made the process efficient, fast, and More

by jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bitner, Zach Wolff
Nov 21, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for your kind words! We are glad it went smoothly and appreciate you taking the time to let us know our people make the difference! Enjoy that car and we'll see you next time!

November 19, 2019

Great service Everyone has been great to deal with. Travis has went up and beyond his job requirements. I would come back and reccomend your dealership thus far. More

by Barkdoll1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Hart, Travis Bitner
Nov 20, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you for that! We appreciate the kind words and look forward to continually providing 5 star service!

November 19, 2019

Buying experience was fine, time consuming, long drawn out Travis was great. Paid attention to detail. Followed up accordingly, had some issues which he did his best to rectify and successfully accomplished. More

by Texgap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bitner
Nov 20, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you for taking the time to let us know about your experience! Rest assured we give each vehicle the same process and this is definitely not the way we'd like our customers to go home! If you haven't already, please get in touch and we can go over it again and make sure it's up to par! Feel free to contact Travis and we will get this taken care of. Thank you for your time and we appreciate the honest review!

November 18, 2019

James was a very professional salesman he was able to assist me in every way he was very patient with me as I chose the right vehicle I will recommend him to my friends and family More

by hambone1
Recommend Dealer
Yes
Employees Worked With
James Verdier
Nov 20, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you! James is a great asset here and he always goes above and beyond! Glad to hear he made the difference to you and made your experience here easy and smooth!

November 16, 2019

Great place to buy from. Great dealership to purchase from. Travis(my salesman) and all the staff are all very friendly and knowledgeable. They were able to put me in the veh More

by Rthacker720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Bitner
Nov 20, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much! We always enjoy hearing how the people here make the difference in your experience! We can't wait to see you for the next one! Enjoy!

November 15, 2019

Travis is the best sales person I have dealt with! Travis was great to work with right from the very first phone call. He was able to either answer all of my questions or if he didn't know he was able More

by coltsrnum1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bitner
Nov 15, 2019 -

Fitzgerald Toyota Chambersburg responded

WOW! Thank you for the glowing review! We're glad to hear we made it smooth and easy for you and we appreciate you taking the time to let us know! We look forward to seeing you next time!

November 14, 2019

After searching around for a place to find a good used vehicle we found Fitzgerald in Chambersburg. Jeremy was very helpful and we were able to find a great 2015 Nissan Murano to replace our old Lexus. Th More

by Cottle1970
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you SO much! We appreciate you and we're glad that you were able to find the vehicle that fit your needs! Enjoy that Murano and we will see you next time!

November 11, 2019

Great Car-Buying Experience Travis was a great salesman. He was accommodating with my crazy schedule. Dealership was very welcoming and easy to work with. I found the perfect ve More

by ckapfhammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bitner
Nov 11, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for taking the time and letting us know we did a great job! I'll make sure and pass the kudos along to Travis! We always appreciate our customers letting us know how their experience was! Thank you for your purchase and enjoy!

November 09, 2019

Once again, A+ service at Fitzgerald Nissan! James did a wonderful job, in every aspect, to get me in the car I wanted! Big thank you to James and everyone at Fitzgerald Nisaan, I will be back! More

by Timchilcote4
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Costopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Verdier
Nov 13, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you and an A+ right back at you! I'll make sure to pass the kudos on to James and the others! We always appreciate you and your feedback for us! See you next time!

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